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  • Visual Apex Visual Apex Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: customerservice@visualapex.com
    • Phone: 800-883-7495
    • Customer Support: 800-883-7495
    • Business Hours: 630am - 5pm PST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.38/10 9.38/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

939 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2016-09-17

Delivery on time

"Had a good shopping experience! got the projector for the best price with additional free offers and everything arrived in good condition!"


Rating 10/10
5/5
2016-08-31

Awesome Customer Service

"Purchased a factory refurbished Epson Powerlite HC2030 Home Cinema 2030 2D/3D 1080p 3LCD Projector from Visual Apex. Super fast shipping and the product arrived in pristine shape. Excellent follow-up on the part of Visual Apex, making certain that everything worked properly and that I was happy. Awesome customer service – I'll be coming back!"

This review was modified by tollstrut on August 31 2016 07:52:11 PM

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Verified Customer
Rating 10/10
5/5
2016-08-29

Quick delivery

"Great to deal with and order was fulfilled quickly."


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Verified Customer
Rating 10/10
5/5
2016-08-27

Happy! Happy! Happy!

"Great price! Great product! Great Service! Two day delivery! Great deal! Can't beat it!"


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Verified Customer
Rating 10/10
5/5
2016-08-26

Fantastic support!

"Honestly, I never heard of Visual Apex before I started looking for a new projector. Their no hassle return policy got my attention. I knew what I wanted so I placed my order. It arrived as expected but the technical support I've received since then has been superb. I've had the typical installation alignment issues as I don't have a standard theater install. The tech support has proven to be very knowledgable and love their jobs. They are incredible. Based on what I have seen so far, I highly recommend purchasing Visual Apex. They have all my future business."


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Verified Customer
Rating 10/10
5/5
2016-08-23

Outstanding customer service!

"I can't thank Visual Apex enough for their very responsive customer service. I purchased a 144 inch screen, Epson 1440 projector, and portable projector stand. There was a problem with PayPal having the wrong shipping address for me. I noticed the wrong address when I received my shipping confirmation from them. Visual Apex acted quickly to stop the shipment and refund my payment. This allowed me to reorder the equipment the next day and stiil recieve it the same week. They were also very helpful in confirming the items I orered would meet my requirements. Everything works perfectly.
Thanks again,
Dave
"

This review was modified by davestoll53 on August 23 2016 02:48:06 PM

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Verified Customer
Rating 10/10
5/5
2016-08-15

Excellent

"They will respond fast to questions you might ask and fast delivery.Great products and price."


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Verified Customer
Rating 10/10
5/5
2016-08-13

They Lit Up My World

"Received the correct replacement lamp module that works and that was delivered quicker than expected. Process was smooth all the way. "


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Verified Customer
Rating 10/10
5/5
2016-08-11

Fast Delivery/Great Product

"Visual Apex contacted me prior to shipping to confirm shipping address and two days later the projector was at my house"


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Verified Customer
Rating 10/10
5/5
2016-08-08

Great service

"Love the epson 2030 projector very quick shipping and customer service was great to deal with had a different ship to than bill to address and they shot me a quick email and sent product where it needed to go "


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Verified Customer
Rating 10/10
5/5
2016-07-13

"Free and fast delivery. Working well."


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Verified Customer
Rating 10/10
5/5
2016-07-05

Epson rocks, so does VA for delivering the goods

"Epson rocks, so does VA for delivering the goods"


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Verified Customer
Rating 10/10
5/5
2016-06-28

Great Projector Upgrade

"I bought the Epson 5030ub to replace my very old Epson Pro 1080 from 10 years age. The new projector is super clear and bright and works great out of the box. Waiting to put sometime on it before doing a full calibration for my various inputs. Totally satisfied with this projector and highly recommended."


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Verified Customer
Rating 10/10
5/5
2016-06-24

Great Experience

"As always, Visual Apex provided great service, with fast delivery."


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Verified Customer
Rating 10/10
5/5
2016-06-22

Awesome service in time

"The projector was delivered on time in my leasing office, they way the packing was done was unimaginable. The free stuff along with the projector as promotional offer was also delivered with in 2-3 days. "


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