We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Visual Apex Visual Apex Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: customerservice@visualapex.com
    • Phone: 800-883-7495
    • Customer Support: 800-883-7495
    • Business Hours: 630am - 5pm PST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.32/10 9.32/10
    Chance of future purchase: Rating 9.66/10 9.66/10
    Shipping & packaging: Rating 9.76/10 9.76/10
    Customer service: Rating 9.85/10 9.85/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

725 Customer Reviews

No Avatar

Verified Customer
Rating 4/10
2/5

"Was sent the wrong projector. I sent it back and then was told the projector that I bought was going to take 2 weeks to deliver. Not even a discount was given after I asked.

"


No Avatar

Verified Customer
Rating 4/10
2/5

"Sent everything but the projector.... guaranteed 2 day shipping?! Got the rest of the stuff 4 days later... the projector took about a week. What kind of quality control program is based on ME calling to ask where my projector is?! The stuff seems fine. Price was right."


No Avatar

Verified Customer
Rating 10/10
5/5

"Great company! Always deliver as promised. "


No Avatar

Verified Customer
Rating 10/10
5/5

"Very good product. Had everything I needed. There were a few creases in the screen but other than that it was great."


No Avatar

Verified Customer
Rating 10/10
5/5

"Fast delivery and good service."


No Avatar

Verified Customer
Rating 10/10
5/5

"Delivery was quick and just what was expected. Nice job. "


No Avatar

Verified Customer
Rating 10/10
5/5

"knowledgeable, quick, responsive, good prices and fast shipping. what more can I ask for?"


No Avatar

Verified Customer
Rating 10/10
5/5

"I purchased a Ben-Q W1070 projector and a 92" fixed frame screen from Visual Apex. The projector has amazing clarity and the screen is light weight and looks beautiful with the velvet wrapped frame. My home theater room is complete thanks to Visual Apex!"


No Avatar

Verified Customer
Rating 10/10
5/5

"Great. Fast delivery. I inspected everything, all was okay except that the big bag had a tear in one of the inside flaps. I can live with that. Was easy to erect, very sturdy, might have problems with the snaps overtime. Can we reorder the screen only in the future, and do you all have a reverse screen in the same size. Thank You."


No Avatar

Verified Customer
Rating 10/10
5/5

"My phone call to them before the order was very helpful. The order was processed accurately and the projector came when they said it would, safe and sound."


No Avatar

Verified Customer
Rating 10/10
5/5

"Answered all my pre-sale questions, and shipped my backordered refurbished projector on the exact day they estimated it'd be back in stock. A good experience all around."


No Avatar

Verified Customer
Rating 10/10
5/5

"Really quick with delivery. Staff was extremely helpful.. A great buying experience. "


No Avatar

Verified Customer
Rating 10/10
5/5

"Bigger then expected arrived early. Great for outside theater. "


No Avatar

Verified Customer
Rating 8/10
4/5

"I ordered the Wireless Projector and it seems to be out of stock. I could go to Best Buy and Purchase it right now. Not sure why it is going to take until the end of August. I am good with the price but the 3 day delivery wasn't very accurate. "


No Avatar

Verified Customer
Rating 10/10
5/5

"I've never had a bad experience with Visual Apex. "


Ratings Calculation Change


Share Visual Apex's store rating

Visual Apex is a Merchant Member! Learn more

Visual Apex is a merchant member
Visual Apex participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,715 merchant members.