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Full Rating Profile
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
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    Other

    • option not available International Order
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.50/10 5.50/10
    Chance of future purchase: Rating 2.50/10 2.50/10
    Shipping & packaging: Rating 3.06/10 3.06/10
    Customer service: Rating 2.50/10 2.50/10
    Return/Replacement policy: 0.00/10

358 Customer Reviews

Rating 10/10
5/5
modified review posted

"I really love VistaPrint. I have bought custom business cards from them now for the second time, and have never been let down. My business card layout is very unusual, so they provided me with a blank card to do with as I pleased. I had to call customer service several times for help and they thoughtfully and carefully assisted me to ensure that my design and pictures would print perfectly. Their customer service was superb. Before I ordered 500 cards they even sent me a proof so I could see the finished product. Even though I needed the cards within 3 days, and I was told that would not be possible, and I only paid for standard shipping, I just received them today! Wow! That was amazing. I couldn't be more thrilled. I wouldn't think of using any other service. "

modified review This review was modified by Showmama on September 17 2014 01:30:54 PM


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VistaPrint User
Rating 2/10
1/5
modified review posted

"Horrible lead times, horrible customer service. Will not be using their service again."


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VistaPrint User
Rating 4/10
2/5
modified review posted

"Their products are fine, but they rely on extortion based pricing for shipping. If you want your product in a reasonable period of time, be prepared to pay a ransom. "


Rating 2/10
1/5
modified review posted

"Shockingly bad, 5 weeks and still I dont have my business cards. sort the delivery out. very expensive delivery and they dont use a tracked courier. costing me money.
terrible .
"


Rating 8/10
4/5
modified review posted

"Be prepared for last minute hidden costs.

I ordered one poster and the total came to $19.22. At the very last step, they said if I wanted my poster mailed with a RETURN address my total would go up to $27. What??
"

modified review This review was modified by layladayla on August 21 2014 05:56:46 AM

Rating 2/10
1/5
modified review posted

"Pretty frustrated and annoyed. I order banners for my business and they put somebody elses number on my banners????? nobody has complied with anything i've asked (like wanting my banners redone, a refund) ANYTHING other than my banners with god knows whose number on it. Save yourself and go else where. "


Rating 2/10
1/5
modified review posted

"im very disappointed. i called to ask a couple of questions and the lady on the other line was stuttering she couldn't speak a basic English she put me on hold when she returned she told me that she is giving me a free card holder that i was anyway supposed to get "

modified review This review was modified by michael5697 on August 07 2014 06:49:58 AM

Rating 2/10
1/5
modified review posted

"WORST COMPANY EVER. I have been trying to get my refund for over 3 months! Each Time I call they give me a new story about my refund. I will NEVER deal with this company again and if I were you I would STAY AWAY! DO NOT DEAL WITH THESE SCAM ARTISTS! READ THE OTHER REVIEWS!!!"

modified review This review was modified by Gruzinchik on May 30 2014 11:24:30 AM

Rating 10/10
5/5
modified review posted

"highly impressed!!!! this was kinda first impression post card that i sent out for a summer program. i needed this should be good. first the way it was packaged was great. 2nd and most important the image quality was amasing and the colors came out so beutifull and 100% accurate!! 3rd it was delivered so fast! and all for such a low price! i will definitely use again!

Thanx vistaprint! keep up your great work!
"

modified review This review was modified by monkeyy on May 29 2014 06:50:19 PM

Rating 2/10
1/5
modified review posted

"In the past I've had very good service. I called this evening to correct a mistake on my order. The music was so load in their office I could hardy her the lady I ask her three times to turn down the music so I could hear her better. The music continued loud. I finally told her that the music was very unprofessional and disturbing. I told her five times the correct mistake and finally she got it. I'll think twice before I order again."

modified review This review was modified by SandyJackson on May 06 2014 02:24:00 PM

Rating 10/10
5/5
modified review posted

"I ordered a stack of printed presentation portfolios 4 days ago and they've already arrived at my door. The card stock is high quality and the printed image is very sharp. The entire thing cost less than half of what my old printer charged. I made an error in my order and when I called them they fixed it in a matter of seconds and gave me a discount. Very good service."

modified review This review was modified by WardsAuctions on March 28 2014 11:35:39 AM

Rating 4/10
2/5
modified review posted

"Vistaprint is NOT a good value at all. Took almost two weeks to get the business cards. The cards look and feel too generic and they nickel and dime you on everything like stock and reasonable turnaround. I'll go back to colorcabana.com. They don't try to do it all but what they do offer, they do it with a much better end product and definitely better value. I got my cards back within 5 business days with no upcharge and the quality was way better than vistaprints."

modified review This review was modified by RickyPololo on February 11 2014 08:49:07 AM

Rating 10/10
5/5
modified review posted

"VistaPrint is amazing. They try hard to sell you on the extras but if you know what you want and don't get tempted by the additional stuff, you can't beat the price and quality.
"


Rating 2/10
1/5
modified review posted

"I will never use Vistaprint again.
I ordered 250 business cards on the 31st December 2013. I wrote to customer service after receiving a delivery date of 14 days. I was sent a automated response stating delivery would be on the 15th January 2013 not 14th January 2014. However after numerous emails to vistaprint questioning why it was going to take 14/15 days for a delivery when I had paid £10.57 shipping charges, I was sent automated responses giving me the same response as the previous one. No explanation. I never received my business cards it effected my business and I demanded my money back from vistaprint. Be warned use another company.
"

modified review This review was modified by abcde2014 on January 17 2014 07:03:30 AM

Rating 10/10
5/5
modified review posted

"I have had nothing but GOOD luck with VistaPrint. I bought business cards a couple of years ago. I thought the quality was excellent. I was disappointed I couldn't find the same business card again but when I went to purchase something else.. low and behold the business card was saved and I was able to just make a few clicks and order more without have to redesign anything. This order the cards were even better quality than the last. Plus, I think there prices are excellent."


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