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"charged my credit card was supposed to receive on 08-26-2013.. Package is held up in usps. its now 09-11-2013 they no longer answer the phone the last two times they did answer they had to call usps and will call back in two days , they never have called back . will never use the site again and will probably never get my lens or money back "
"My type of dailies are considerably more expensive elsewhere so Ithought I would try your company. The contacts were delivered quickly, exactly as I had ordered. Will not hesitate to use your company again."
"I had excellent service from Vision Pros. The price was very good compared to CD and the service was excellent. My order was delivered the day after my order was placed. The free shipping details were clear and gave the correct amount of boxes that had to be purchased to qualify. This was my first order from Vision Pros and it will be my only supplier in the future, and will not return to my previous (C.D.) supplier. I wish I had found them many years ago. Thank you for your customer excellence. EJ "
"by far the lowest prices, even with the shipping.Bought just 1 box to see how things went before purchasing a larger shipment.Prices were cheaper than anywhere else I found, I was looking for another supplier because the Costco I went to I had to keep going back and they kept giving me incorrect prescription."
"Very slow service! Not impressed that I had to pay for shipping and it took days to get to me, whereas Clearly Contacts ships for free next day!"
"Very good products. Easy to navigate and to buy. It's my second order and won't be the last ! Fast shipping !"
"Excellent value, and fast shipping. The Frequency 55 Toric are excellent lenses, and cost a lot less than the Preference Toric that I had before. Ordering was easy and with free shipping, can't beat the value. Thanks!"
"This is a great place to order contacts for a great price. Shipping time was not good. I paid extra money for the 2-3 day shipping and it arrived 15 days later. Order #47792. Other then that ordering was very easy."
"Very happy with the contacts that I ordered. The shipping took a little longer than I expected, but overall, I was happy with their service. "
"i'd order from them again. positive experience. "
"Excellent prices, Excellent delivery. A++"
"The overall experience was alright. The contacts were cheaper than other online retailers, the shipping time was above average. All together I would use vision pros again for contacts only because of the low price point. "
"Very good quality. Exactly as we ordered. Shipping time was OK. 2 things to improve with your customer service; When an item is backorder, It would be good to send an email to the customer immediately to tell it. I took 8 days to get my lenses shipped and did not receive anything during this time telling me it was backorder!!! Also, I called 3 times at your phone number. 1st, a man answered saying only "hello", and told me my order "will be ship today" without even knowing my order number or what I ordered!!! Second time, I suddenly lost the communication (probably call tranfered to cell phone??). 3rd time, very good service, they asked for order number, and the guy told me exactly what was going on with my order. Finally also received an email response quite quickly with an accurate answer."
"I had a great experience using Vision Pros to get new contact lenses! Shipping was quick and the contacts were perfect!I know where I will be getting my contacts from now on!!!"
"Shipping surprisingly fast!! And I didn't choose the "express shipping"... I definetly recommand it.... et question qu'il y aie une review en francais... J'ai été franchement étonné à quel point j'ai reçu mes verres rapidement. J'ai fait ma commande en début de semaine, le jeudi ils partaient des BC et je les ai reçus à Québec le vendredi. Et ce n'était même pas le service rapide(!!!). Le tout est arrivé bien propre bien en ordre"
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