5/5

posted May-18-2012

"(Verbatim, as I typed it:)

To all of Viovio support:

Our School got our Yearbooks today, just in time and they look teriffic! People here are PLEASED, PLEASED, PLEASED.

(And the kids, of course, are doing the age-old "lemme see! lemme see!!". Everyone's happy!!!!)

I just thought you should know. I also think you should know that working with you all – having a "real person" that takes an interest in my concerns makes a HUGE difference. Your customer service/care shows. You should be proud that you try and make it right. I won't forget and I'll use your services again.

Thanks, All of You!

Please forward this email with abandon. You all deserve it!

James Xxxxx
Teacher
Effie Kokrine Charter School
Fairbanks, Alaska"

comment! report?

Is this review?… Helpful Cool Share

5/5

posted May-16-2012

"I am absolutely thrilled with Viovio! They turned around my order for 132 books in just days! They arrived and they are beautiful! The quality is fabulous. When they thought we might run into time crunch issues, they called immediately and did what they could to turn this around quickly for me. The customer service on this order was outstanding. I am beyond happy as is my customer. They will be first on my list! Try them, you will love them!"

comment! report?

Is this review?… Helpful Cool Share

5/5

posted Dec-29-2011

"This is our first time with Viovio and we are really pleased with the quality of the hard bound books. We had a few problems and Amy from customer support was so helpful and awesome to work with! We will continue to use Viovio."

comment! report?

Is this review?… Helpful Cool Share

5/5

posted Oct-20-2011

"I've used Viovio for several years now. I've purchased softbound books as well as hard bound books. I personally love their hard bound wrap covers, but their smaller softbound books are perfect for gifts. Most recently I made a small soft bound book for my husband to remember a weekend trip to the beach we took together. When I received it the last page had not printed. I emailed Amy at Viovio and she immediately had another one printed for me. Fast and friendly service as well as great quality printing and low prices has kept me coming back for years. Thank you Viovio!"

comment! report?

Is this review?… Helpful Cool Share

5/5

posted Oct-14-2011

"I’ve printed few photo books from VioVio and the experience has been wonderful. Last month I got my big book ‘Our World’ and it is gorgeous, gorgeous, gorgeous! The quality is super good, the paper is thick and smooth, the color is stunning , everything is so impeccable. VioVio did a wonderful job of printing and banding. I couldn’t be happier."

comment! report?

Is this review?… Helpful Cool Share

5/5

posted Oct-04-2011

"I have nothing but praise for Viovio. The time they spent guiding and assisting me create a huge project for my grandson was amazing. Nothing was too much trouble. Living on the other side of the world to them in Australia, I only had a small window of 1 hour to communicate with them, and I can guarantee if I shot of an email the night before, there was one waiting for me in the morning.

The support was fantastic. I received my first book and it is more than I expected, much more. The colour is beautiful, the quality great. My main book will arrive shortly.

Thank you Amy and Amanda for helping me so much to achieve this. I just cannot thank you enough."

comment! report?

Is this review?… Helpful Cool Share

5/5

posted Aug-25-2011

"I was missing Christmas in the middle of all this heat so I decided to make a Christmas book for my Son and Niece just for fun. I figured they'd get a kick out of it too. I went to Viovio because they had the best prices I could find. The process was incredibly easier than I expected. Customer Service was helpful, and the book's a hit. Project was more successful than I expected, I'll definitely do it again!"

comment! report?

Is this review?… Helpful Cool Share

5/5

posted Aug-25-2011

"I just received my first soft-bound photo book from VioVio. It looks fantastic! I created the interior and cover using InDesign, and had many questions. The customer support staff answered my questions quickly and gave me the information I was looking for."

comment! report?

Is this review?… Helpful Cool Share

5/5

posted May-27-2011

"I just received my first book from Viovio, our family's annual digital scrapbook in print, and I am THRILLED with it! The hard cover is very professional looking and feeling, the pages are a wonderful quality, the printing is sharp and beautiful, and the pages are centered and cropped evenly (I've had books from other companies where the pages were not centered causing my borders to look really screwy).

And the price is terrific! I got a 12x12 book for the same price I have been paying other places for an 8x10 with the same number of pages.

Their processing time is longer than some companies, but it's not outrageous, and I consider the final product well worth the wait. I choose the 1-2 week shipping option, and my book arrived 3 days from the shipping date."

comment! report?

Is this review?… Helpful Cool Share

1/5

posted Mar-07-2011

"No consistency between printings. Ordered a test book and then ordered more, but they were a lot lighter. They wouldn't let me return them."

This review was modified by jpnicholz on March 07 2011 12:10:49 PM

comment! report?

Is this review?… Helpful Cool Share