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vetdepot.com

Pets

Rating 7.50/10 5 reviews
(73 lifetime reviews)

7.50/100 (6-month rating)
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All Customer Reviews (73)

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Rating 10/10 5/5
modified review posted Apr-27-2012

"Our GSD Jake has had EPI since he was 6 months old and it has been a very trying experience to say the least dealing with Banfield - it was always a hassle trying to get our dog his PancrePlus enzyme powder from Banfield and the people there were so hard to deal with. A friend finally told me (3 years later) about Vet Depot - OMG!!! What a huge relief and change!!!
The prices are sooo much better - we were spending $90 per 4oz bottle a month for our dog at Banfield....
At Vet Depot - we got 2 bottles for $70 and that included the shipping to my home!!! And when I emailed and asked questions they responded very quickly and friendly. I will be doing my business through Vet Depot from now on and making sure to tell everyone I know to give their business to them as well.

Thanks
From a very happy GSD mom!!"

modified review posted May-04-2012
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VetDepot, Vetdepot.com rep has responded

“Hi Shauna! We're so happy we can help you with your pet care needs, we understand how expensive it can get. Thanks for taking the time to write a review, we're always excited to hear about our customers' experiences. We look forward to serving you again.”

Rating 10/10 5/5
modified review posted Feb-10-2012

"This was my 1st purchase with VetDepot and I have to say, it was the best internet purchase I’ve ever made, and I do make alot. The site was easy to follow and it allowed me to pay with my PayPal account which made me know it was secure. VetDepot contacted my Veterinarian for me for the medication that I was buying. VetDepot sent me an email letting me know that the Vet hadn’t yet responded but that the rest of order had been shipped. The shipping was incredible fast. It was like I stood up from hitting the pay button and there was the mailman with my package. Scary fast. And the medication arrived the day after the first part of the order. The expiration date on the medication proved that it was fresher than the medication I get from my Veterinarians office. The price VetDepot offers was the lowest I could find on my search and about 30% lower than my Veterinarians price."

modified review posted Mar-13-2012
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VetDepot, Vetdepot.com rep has responded

“Hi Aubrey, thanks so much for taking the time to write a review. We're so happy to hear about your great experience and look forward to serving you again!”

Rating 2/10 1/5
modified review posted Feb-01-2012

"Dealing with this company's customer service department is a joke. They offer 100% satisfaction guaranteed but just try to get a price adjustment on a lower priced item. "

modified review posted Feb-02-2012
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VetDepot, Vetdepot.com rep has responded

“Thank you for taking the time to write a review. We sincerely apologize however we do have requirements for a price match to be approved and we are unable to price match on offshore products or non-US companies. If you would like to contact us we would be happy to help.”

Rating 10/10 5/5
modified review posted Dec-14-2011

"I am a Vetdepot customer for life. We routinely ordered medicine for our 19 year old cat, Jesse James, from Vetdepot. Their pricing, on this medicine, was the best I found. Orders always processed smoothly and efficiently. Sadly Jesse passed away. An order for Jesse was being processed so I contacted Vetdepot, and they credited me. Today I received a hand written sympathy note from them. This is a company with employees that actually "care" about their customers. I will certainly be spreading the word how wonderful Vetdepot is. Luann"

Rating 8/10 4/5
modified review posted Dec-05-2011

"I own two Cocker Spaniels. They are both rescue dogs and their names are Chance and Sammy. After our annual visit to our veterinarian, I was advised I was in need of a prescription otic ointment. I asked the vet if I could search online for a good price. VetDepot had the best price. Having never purchased at this site, I thought I'd give it a try. It was easy! I faxed the prescription and Vet information the same day as the visit and employees took care of the rest. I received the item in 3 days. I will definitely order from them again. Thank you!"

Rating 10/10 5/5
modified review posted Nov-19-2011

"I was amazed that I could purchase the very same products for my cat at 1/3 of what the vet charges. The website was easy to navigate and my shipment arrived in about 3 days. A huge thumbs up to Vet Depot for exceeding my expectations!! Great customer service follow up too!"

Rating 10/10 5/5
modified review posted Nov-10-2011

"VetDepot has the best prices around. I take a long time to research & compare prices. Ordering online is easy. I highly recommend this company. The customer service staff is very professional. Thanks VetDepot!"

Rating 10/10 5/5
modified review posted Oct-31-2011

"They have great prices on all the non-prescription products I need to keep my pets healthy and ship the same day with a tracking number. They've become a better alternative than my own small-town pet stores being superior in both selection and price."

Rating 10/10 5/5
modified review posted Oct-29-2011

"VetDepot is a great place to order what you need for your pets. I have ordered Frontline for both dogs and cats, and also Drontal for deworming. I trust VetDepot because they offer brand names, and they deliver very quickly. I have never received an incorrect item. The customer service is great, as I have asked for a coupon code before, and they got back to me right away and even made an exception for me and let me have a discount even though I was not a first-time customer. I originally ordered from VetDepot because I compared prices on Frontline Plus for cats on many different websites, and I found VetDepot offered the best value overall. Since then, I have continued to order from them every time."

Rating 8/10 4/5
modified review posted Oct-25-2011

"My dog needs medication to digest her food. I get busy and forget to order this medication until we are almost out of it. Thanks to VetDepot, I can order last minute and receive my order before I run out of medication. I don't stress anymore about getting her medication.
Great Service, Great Prices, Fast Shipping."

 
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