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Stores > VetShopOnline / VetShopAustralia.com.au

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Full Rating Profile
  • VetShopOnline /

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: VetShopOnline.com PO BOX 5007, SCMC QL, Australia 4560
    • Contact: info@vetshoponline.com
    • Phone: 1-866-876-5002
    • Customer Support: 1-866-876-5002
    • Business Hours: 7:00am - 6:00pm PST Monday to Sunday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

26 Customer Reviews

Rating 10/10


"Always a pleasure when shopping on this site. There are new products recently and I have checked these out. LOVE the $6 shipping cost. It's quite a bit cheaper than many other websites. Also the pet recipes are very cool and I've used quite a few"

Rating 10/10

Recommend to anyone

"I would strongly advise anyone to use this website for ALL of your pet products needs! Some products are up to $20 cheaper than buying in a store, even with the postage costs. Thanks so much for all the help"

This review was modified by Dalmationlove on March 01 2016 05:59:20 PM

Rating 10/10

"Wow, I'm so happy I found this shop. A new friend told me about it because she has been buying her cat products from here for years and I just saved over $70 on Nexgard compared to the vets. Fast delivery as well."

Rating 10/10

"Very good website for buying pet meds. I have bought generic heartgard and revolution for cats and price is very good and didn't need any script from my vet. Recently changed its name to vetshopmax."

Rating 10/10

"I ordered revolution for cats, received exact same product, but 30% less, and no prescription required. Would recommend."

This review was modified by turbodawg62 on November 25 2013 04:36:58 PM

Rating 10/10

"I ordered revolution for my two cats, Milly and Arnold and it arrived in just 4 days. In fact it arrived so quick I wasn't expecting it and forgot to let me mum know it was coming as she normally drops by my house and picks up my parcels so they dont sit around all day. Pretty good prices too. I will be using this company again. "

This review was modified by MillyAndArnoldAndCath on May 02 2013 10:45:36 PM

Rating 10/10

"i've been shopping from vetshoponline since 2005 and except for one problem back in 2009 I've been really happy. The prices are great and it's easy to find what you're looking for. Delivery can take up to 10 days but at the prices they charge it's worth the wait."

Rating 10/10

"This cat is very happy with the service from VetShopONline . Great price on Revolution for Cats and fast delivery. Why can't all online shopping be like this."

Rating 10/10

"I decided to order heart worm medication through Vetshop online because Petshed had mixed reviews in reference to shipping and customer service. I am happy I did!!!! Received my order within a week...was exactly what I ordered and they send me a reminder once a month via e-mail..."time for heart worm preventative""

Rating 10/10

"fantabulous!! The prices are terrific and I got my order in under a week!"

Rating 10/10

"I live in a fairly remote area of Northern California. The order for Revolution was put in on 5/24/12 and was received 5/31/12.

The Expiration date for the Revolution is 10/14.

The vet who sees our cat wanted $200.00 USD, for twelve doses. I was charged, including delivery charges, $120.12 USD.

Major savings, no inconvenience and fast delivery. Yes, I would recommend and yes, I will be a continuing customer when finished using this order.

Rating 10/10

"I have ordered products from VetShopOnline for 2 months now, and it continues to present great customer service and quick postage. It was easy to navigate around the site, and the design and colours looked professional and neat, without being cluttered.
The only thing I don't like is that I would like to have more range on aquatic supplies.

Rating 10/10

"I retracted this negative review after contacting Pfizer who indicated the lot number I have purchased although in Australia is a valid product from the USA"

This review was modified by mdbraine on August 21 2013 11:29:01 PM

Rating 2/10

"They shipped EXPIRED Heartgard ... they admitted that KNEW it only had only a few months before the expire date whenthey sold me 24 months ... and then REFUSED to ship replacements after they had my money .... i had to protest my card ...."

Rating 10/10

"Purchased Heartgard from VetShopOnline. Price was 20-30% cheaper than anywhere else. I thought the price might be too good to be true, but took a gamble. Well, everything went just fine. Shipping from Australia took approximately two weeks which I expected. I was worried that maybe I would get expired product - not true, everything was fresh. The only thing different about the product was it was labeled in Metric Kg instead of English Lbs.

I have no idea what international business dynamics makes them such a good deal, but for now they are. I will continue to by Heartgard and other products from them.

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