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Ratings & Trust

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Full Rating Profile
  • Vera  Bradley
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

3 Customer Reviews

Rating 2/10
1/5

"Vera Bradley has a cute product and with 4 girls in my home, we own a lot of it. I recently tried to contact customer service to get help with an issue on a mailer coupon and they were very unhelpful. The response that I got was totally cliche and offered nothing in response. Super disappointing! Too many great retailers out there....totally done with Vera Bradley! "

This review was modified by jeannemarie65 on December 27 2014 03:12:25 PM


Rating 8/10
4/5

"Put in an order on Nov 19 for two bags and they came in today, Nov 28. The bags are great. When I initially placed the order, I forgot to use a $20 off coupon. Every so often they'll send out an e-mail with such coupons, so make sure to subscribe. Unfortunately when I called to ask if I could adjust the order, they said I would have to cancel and go back online to place a new order. I didn't want to deal with the hassle of returning and paying more shipping fees."

This review was modified by Duhrel on November 28 2009 11:41:03 PM

Rating 10/10
5/5

"Vera Bradley bags/luggage are hot item with young people. I find that ordering online from Vera Bradley direct is about the same cost (and most times even LESS than on eBay) and you have all the items available in a particular pattern instead of trying to find it at different stores.

They wrap their items very well and package them as if they are a gift - even when they have not been bought as a gift. It is such an elegant thing to get a package from VeraBradley.com.

I will DEFINITELY shop directly with them again.
"


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Vera  Bradley is not a merchant member
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