We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Full Rating Profile
Vera BradleyCoupons
  • Vera  Bradley
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 2.50/10 2.50/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

3 Customer Reviews

Rating 2/10
modified review posted

"Vera Bradley has a cute product and with 4 girls in my home, we own a lot of it. I recently tried to contact customer service to get help with an issue on a mailer coupon and they were very unhelpful. The response that I got was totally cliche and offered nothing in response. Super disappointing! Too many great retailers out there....totally done with Vera Bradley! "

modified review This review was modified by jeannemarie65 on December 27 2014 03:12:25 PM

Rating 8/10
modified review posted

"Put in an order on Nov 19 for two bags and they came in today, Nov 28. The bags are great. When I initially placed the order, I forgot to use a $20 off coupon. Every so often they'll send out an e-mail with such coupons, so make sure to subscribe. Unfortunately when I called to ask if I could adjust the order, they said I would have to cancel and go back online to place a new order. I didn't want to deal with the hassle of returning and paying more shipping fees."

modified review This review was modified by Duhrel on November 28 2009 11:41:03 PM

Rating 10/10
modified review posted

"Vera Bradley bags/luggage are hot item with young people. I find that ordering online from Vera Bradley direct is about the same cost (and most times even LESS than on eBay) and you have all the items available in a particular pattern instead of trying to find it at different stores.

They wrap their items very well and package them as if they are a gift - even when they have not been bought as a gift. It is such an elegant thing to get a package from VeraBradley.com.

I will DEFINITELY shop directly with them again.

Share Vera Bradley's store rating

Vera Bradley is not a merchant member. If you're this merchant, learn more!

Vera  Bradley is not a merchant member
Vera Bradley does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!

See all Merchant Members »