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Stores > Venus Swimwear

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  • Venus Swimwear

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
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    • option not available Money Order
    • option not available COD
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    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
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    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Rating 2/10

terrible customer service

"Absolutly terrible experience - attempted to return $80 worth of low-quality clothing using the label Venus provided, only to find that Venus never received the clothing, refused to issue a refund, and continually closed out my customer account (marked as "solved). Do not waste your money on this terrible company/low quality clothing. "

This review was modified by kristinar on January 03 2017 11:48:06 AM

Rating 2/10

Will charge "free shipping" if you return you items

"I order online all the time and this is unheard. Not only did I pay the $6.95 return shipping I had to pay the original $12.95 shipping when I returned a couple items and my order dropped below $100. I ended up paying $20 in shipping! This is not clear and their Customer Service team is beyond rude and unhelpful. The clothes are fairly cheap hence the pricing. "

This review was modified by Jill4237 on September 02 2016 09:22:23 AM

Rating 2/10


"Placed an order more than 4 MONTHS ago and have been charged..

This review was modified by GlobalShopper on August 21 2016 08:00:28 PM

Rating 2/10

All that glitters isn't gold!!!

"I never write reveiws but was so pissed off thinking about how many other people are being bamboozled by this company's refund and shipping! I purchased three items to be deliver in time for an event. The fulliment center is in Florida and items being delivered to Florida.. Waited over a 2 wks and when I called they claimed my credit card was declined. But I was never advised via email, As per their system I was given a confirmation. They immediately got my order out 2nd day( I'll give credit for great Customer Service). Just a day before my event unfortanely the items received were such poor quality I returned every item. Beware of those beautiful catalogue pictures.... "all that gilters is not gold". Now for the return. As per their site (my account) I ordered $81. worth of tiems (sub total) they issued a refunded sub total of $74.05...the tax I was charged orginally was $6.58 they refunded me $5.67 and the shipping was $12.95 (which i was not refunded of course, understandable) wth! I ship items eveyday and the convenience of returning items shouldn't cost that much. But that was definitely a lesson learned. Yea they made a profit of $20.81 yes I count every penny. I will never order from this company again what a rip off!!!! Only plus is their Customer Service people...2 stars for them!!!"

This review was modified by nyshoesdiva on June 15 2016 02:30:17 PM

Rating 8/10

"I just got my dress and i never write reviews but i have to especially after reading the negative comments when i was ordering. i was really on the fence about the dress but i figured i'd give it a try. i ordered it wednesday night and it arrived in the mail today (monday). i am in between a 10 and a 12 so i went with the 10 and i tell you the dress fits like it was made for me! Great fabric, great qualty and the picture does not do it justice. Venus you have yourself a regular customer. I would have given it a 5 but i haven't worn the dress yet other than trying it on. And let me tell you i am PICKY about my dresses but this one is a WINNER!"

This review was modified by moesorrell on October 05 2015 11:38:23 AM

Rating 10/10

"I'm a catalog shopper and Venus is one of my favorite places to shop! They have a good selection of the latest fashions including dresses, tops, shorts and shoes. Especially love their dresses. Bought two strapless maxis that I get compliments on every time I wear them! So comfy, terrific quality and reasonably priced! Always buy my swimwear from Venus; fits well, made to last, beautiful styles. Love the twisted bandeau tankini best! "

This review was modified by msamilee on September 01 2015 12:52:03 PM

Rating 2/10

"Was not told that one top was on back order and just had the money removed from my account, had the order stopped before they sent it then had to fight with them for nearly three weeks to get my refund, the quality and sizing of the other tops that I received was poor the sizing was bigger then what it was supposed to be on the sizing guide and for $30 to $40 on some of the tops I expected a better quality fabric, I will never buy from them again and am now urging all my friends that are heading to America or to their site to stay away. No one needs this kind of problem when shopping online "

Rating 2/10

"If I could give them less than 1 star I would..poor quality of clothing. .very cheaply made . ordered 6 tops returned all but one..Venus was going to charge me for return shipping until I called them and explained I didn't use their return postage label. .After arguing with them I finally got them to take it off..Also I made a online payment at 10 pm the day it was due. .I was charged a 25.00 late fee..I would not recommend anything from this store..20 years ago it had decent bathing suits..but now cheap! !"

This review was modified by chris68 on August 07 2015 08:17:15 PM

Rating 8/10

"I order from Venus since 3 years now and have about 20 of there dresses and other items, there all good quality and I always have compliments with them. The price is fair for the quality. Had one's an order delevered to me by mistake, they re embourced me. Usually receive my orders in 10 days. Good. No probleme with that. "

Rating 2/10

"I am a Canadian customer and ordered for 2 swimsuits June 15th. Long story short I received 1 bathing suit on July 23 after having to call and ask where my order was and when was it going to arrive. the second suit was no longer available. I will never order from this company again. If it takes 6 weeks to get an order that should take no more than 7-10 days I won't be ordering from them again. "

Rating 2/10

" live in Canada. I placed 2 large orders 5 days apart. I chose STANDARD shipping (21 days +) & I also used their offer of a promo for FREE shipping.
But 3 days after my 2nd order, BOTH ORDERS ARRIVED AT POST OFFICE marked COD...WITH A TOTAL DUE OF $1000. What happened to my free shipping? Insult to injury: Venus employee insisted the $1000 fee was "duties & taxes" (NOT) & rudely told me, "I have nothing to do with your country."

This review was modified by vvvvvvvmmmm on May 07 2015 08:04:18 PM

Rating 4/10

"Very low quality items. Some were cute and will make a cute summery top, although the material will probably only last a few washes. When most items of my order did not meet my satisfaction, I returned the order for the $6.95 fee. I was then charged another $10 hidden fee after the return was accepted. Poor customer service and poor quality clothes equals losing a customer in me"

This review was modified by Lisabbs on March 22 2015 03:15:17 AM

Rating 2/10

"This woman from live chat customer service has no idea about what is "SERVICE" means.
Mar4,2015 I have talked to another representative he promise will give me a refund as the package was too late.He told me to wait for the refund confirmation email. But I never receive the email. So I went to live chat again and want to confirm my refund.

This lady Lani Taylor, I gave her my refund order# , she said "i don't understand your question,you are making a statement not asking a question". OMGGGGGG

Rating 10/10

"I LOVE Venus! Low prices and awesome styles! I am complimented every single time I wear one of the dresses I purchased from them! I will continue to order from them, never had to return anything yet. Great online store!"

Rating 4/10

"I ordered 4 sweaters to Canada. And I paid $178.00 CAD in total for shipping and conversion rates. They are all VERY thin I'm scared to wash them or they will fall apart. CHEAP chinese quality, just like the other reviews. Walmart sells better quality clothes. The quality reminds me of a 0.50 shirt from china, NO JOKE. The pictures of the clothes on the models are different quality. RIP OFF!"

This review was modified by Mdog2010 on January 27 2015 02:24:02 PM

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