5/5

posted Sep-06-2010

"I wish all businesses be like VenusPuzzle. Starting from helping to pick the write photo till the final assembly of the puzzle all went perfectly. Service and product of the highest quality. Bravo!"

comment! report?

Is this review?… Helpful Cool Share

5/5

posted Mar-29-2012

"Unbelievable! Less than 4 days from ordering to delivery in Australia! Could not be more impressed with the service and quality of the puzzle. Perhaps the colours could have been a little more vibrant, it appears a touch too bright despite the original pic being very vivid, but overall this was a great first experience and I'm searching for my next photo to upload!"

comment! report?

Is this review?… Helpful Cool Share

5/5

posted Oct-03-2007

"Truly amazing customer service. We ordered these puzzles to use as special gifts during an event starting Oct. 12. We asked if they could for sure be delivered by then and were told that they would be in our hands by Oct. 10th. Wow!! They showed up on the 1st!!...only 7 days after we placed the order. Meanwhile, communications all along the way were top notch. We have ordered a custom puzzle from "the other guy" before and were blown away by the quality difference of the product from this company. The other source did not put the picture on the box, this maker does. The other puzzle's pieces fit loosely, these are nice and tight. The packaging is many times better in terms of sturdyness and looks. This is definately a first class manufacture and we will be back for more custom puzzles in the future, I am quite sure. To be honest, at first we hesitated to make the purchase due to the production being in such a far off place and not knowing what we might be in for. We can not stress enough how satisfied we have been with our dicission to give this company a try. It's one thing to simply be "not disapointed" with someone's product, but in this case we were overwhelmed by the quality of service and workmanship all the way around....and all of this for less money than anyone else we could find. Thanks so much Vrato....you are the best!!"

comment! report?

Is this review?… Helpful Cool Share

5/5

posted Jan-11-2011

"This Christmas I wanted to get a friend of mine a very special gift and couldn't think of anything better for her than getting a puzzle made with her favorite picture on it. She had a once in a life time opportunity to meet her favorite singer and was able to get her and her sisters picture taken with him. I spent hours on the internet looking at different companies that sold picture puzzles. Most that I came across either did not make 1,000 piece puzzles or the price of one was over $100.00 no including shipping. On my last attempt to find a company that could help me make this perfect Christmas present, I finally found Venus Puzzles. I was amazed in the difference in prices for their 1,000 piece puzzle and excited that my search had finally ended. It was easy to order online and I received my puzzle within a week or so. I was so excited when it was delivered I was literally jumping up and down. The picture was printed on the outside of the box and it looked AWSOME. I couldn't resist so I opened the box to see what the puzzle pieces looked like fully expecting them not to be of the highest quality because there was such a price difference of the other companies I had originally looked at. I was wrong. The puzzle pieces were amazing. The quality of them was better than any I have seen before. I couldn't believe it. The perfect gift idea really did turn out to be the perfect gift and my friend was overjoyed when she opened it. I can't wait until I need another unique gift idea (or maybe something special just for myself) so I can order another Venus Puzzle. I will continue to spread the word to all of my puzzle fanatic friends about Venus Puzzle and what a great experience all of this was. Thank you so much! "

comment! report?

Is this review?… Helpful Cool Share

5/5

posted Mar-16-2010

"Venus Puzzles provide excellent service throughout your order. Status updates are available at any time, and delivery time is good. Product quality is excellent and professional, and displays personlised photos to the best quality."

comment! report?

Is this review?… Helpful Cool Share

5/5

posted Jan-05-2012

"Wow. I literally ordered this puzzle 3 days ago and it is now in my hands from across the world. I was honestly a little nervous ordering a product from so far away, but have no fear, they are the real deal. From the box, to the pieces, to delivery, everything is excellent. Thank you!"

comment! report?

Is this review?… Helpful Cool Share

5/5

posted Jun-13-2007

"Little Costly if you make your own personalized jigsaw puzzle, but if you get superb quality for little high price its worth. Excellent quality printing and precise cutting."

This review was modified by huz_akh on June 13 2007 08:14:18 AM

comment! report?

Is this review?… Helpful Cool Share

5/5

posted Dec-27-2010

"I have to agree with all the positive postings on this company. I ordered my puzzel got an email saying my picture had been approved within 24 hour and then it was shipped DHL and made it to my house within 5 days of ordering. I didn't even get the expediated shipping. The puzzel is alot nicer than I expected. I like that you could pay through paypal so you don't need to worry about your credit card information floating around an unknown country. This company seems to be concerned with quality, security and efficiency. My friend's mom saw our puzzel and is now going to order one for her family. "

This review was modified by dalykat2 on December 27 2010 04:33:28 PM

comment! report?

Is this review?… Helpful Cool Share

5/5

posted Dec-13-2009

"I didn't know what to expect from Venus Puzzle when I first ordered from them. I asked questions and I received quick responses back via email within 10 to 15 minutes. Great customer service, they answered everything. They even told me that I would receive my puzzle before Christmas (since it was a Christmas gift for a loved one). I got it even earlier then i had expected (and i live in Arizona/U.S.)! It was carefully wrapped and the box looks great. It looks like it was bought at a store! The puzzle itself is of high quality. I definitely recommend Venus Puzzle. Great quality, speed, care, and customer service equals a great company that I will continue to purchase from! I highly recommend them. "

comment! report?

Is this review?… Helpful Cool Share

2/5

posted Dec-02-2011

"Last Christmas I ordered two 1000 piece puzzles from VenusPuzzle.com, and this year I will be ordering elsewhere.

I looked at a lot of user reviews before ordering, and nobody mentioned the problem I had, so I am leaving this to help others like me.

Everything was great with my VenusPuzzles puzzles except the cut pattern -- the shape of the tabs are too similar. There are multiple pieces which will fit perfectly with a given piece. The colors along the top and bottom of my images were pretty uniform (carpet, grass, and distant trees), so the borders had to be done primarily by shape, which usually isn't a problem, but with this puzzle it was. Usually we do the border of a puzzle first, but with this puzzle, for most of the length of the top and bottom edges, there were dozens of ways it would go together perfectly, and you couldn't tell it was wrong until the last piece failed to fit. The borders were the hardest part and we didn't actually get it correct until the very end (when we had two tabs to match). This was frustrating for the some of the people in my family. If your image has a visual differences at the edges, your puzzle experience will be better.

The most surprising thing was that I found two pieces in the puzzle which are identically-shaped. I can take out those two pieces and switch their places and they fit perfectly on all four sides. I don't think that is normal for a jigsaw puzzle.

The 513-piece puzzle I got last year from portraitpuzzles.com was equal in quality (VenusPuzzle's cardboard may be a little better -- I haven't compared them side-by-side), but it had a much better cut pattern. Maybe the 1000-piece from portraitpuzzles has the piece shape problem, too. And maybe the 500-piece VenusPuzzle is better. I don't know, and I'm not going to spend $30-$40 to find out. I'm only getting one puzzle this year, and it will be a 513-piece from portraitpuzzles.com."

comment! report?

Is this review?… Helpful Cool Share