Truly amazing customer service. We ordered these puzzles to use as special gifts during an event starting Oct. 12. We asked if they could for sure be delivered by then and were told that they would be in our hands by Oct. 10th. Wow!! They showed up on the 1st!!...only 7 days after we placed the order. Meanwhile, communications all along the way were top notch. We have ordered a custom puzzle from "the other guy" before and were blown away by the quality difference of the product from this company. The other source did not put the picture on the box, this maker does. The other puzzle's pieces fit loosely, these are nice and tight. The packaging is many times better in terms of sturdyness and looks. This is definately a first class manufacture and we will be back for more custom puzzles in the future, I am quite sure. To be honest, at first we hesitated to make the purchase due to the production being in such a far off place and not knowing what we might be in for. We can not stress enough how satisfied we have been with our dicission to give this company a try. It's one thing to simply be "not disapointed" with someone's product, but in this case we were overwhelmed by the quality of service and workmanship all the way around....and all of this for less money than anyone else we could find. Thanks so much Vrato....you are the best!!
VenusPuzzle.com / Venus
