posted Apr-09-2011
posted Apr-13-2011 “That's the initial first impression that we strive for. I hope your son is enjoying that new system you purchased for him. Thank you for taking the time to post this.”
posted Feb-14-2012
posted Feb-15-2012 “Ben,
Thank you for sharing your experiences with this computer. Velocity Micro built this to be a high end, very powerful gaming rig. We're glad that you are thoroughly enjoying it.”
"I would highly recommend this company to anyone looking for top quality computers and service. While my experience wasn't totally perfect, most of the problems were not Velocity Micro's fault, and I must say that they were really helpful in resolving them.
I ordered a Gamer's Edge 1500 on August 29, and was given a ship date of September 17. The system actually shipped a week later than that, but given the delays some other computer builders are running right now I wasn't surprised - some of the new Core Duo procs and other new hardward to go with them are in short supply right now.
When my computer arrived it was in good shape, extremely well built and put together. There were a couple loose screws in the case but nothing I couldn't fix myself - I think they'd just been left in there accidently by the builder. After 2-3 boots i started having trouble getting the system to boot - and crashes when it did start. The tech support people were extremely friendly and helpful and I never had to wait more than 1 min to talk to someone. After calling a couple of different times, trying a couple different things, we determined that it was a faulty graphics card - not VM's fault - so they overnighted me one, and it arrived the very next day. I dropped that one in and I can honestly say that I now have my absolute dream system! This thing rocks!"