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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 835 Grove Rd
    • Contact: support@VelocityMicro.com
    • Phone: 888-300-4450
    • Customer Support: 888-300-4450
    • Business Hours: 9am-10pm Mon-Fri
    • Fax: 804-897-4777

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.25/10 6.25/10
    Chance of future purchase: Rating 7.92/10 7.92/10
    Shipping & packaging: Rating 8.00/10 8.00/10
    Customer service: Rating 6.00/10 6.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

What is this?

537 Customer Reviews

Rating 8/10
4/5
modified review posted

"This was my second purchase from VM, and while the first wasn't bad, this one was even better. The only negative was that I paid extra money for 2 day delivery, which when added to the potential delivery date, ended up being on a Saturday. Being that they used FedEx, who doesn't deliver on weekends, the PC didn't make it until Monday. To add to it, although it may not be their fault, the monitor I ordered on the same ticket did not show up until the next day. Effectively, I paid for 2 day delivery and got the standard 5.

The PC was working within minutes after set-up and is thus far very enjoyable.
"


Rating 10/10
5/5
modified review posted

"They build all kinds of computer equipment. We had them build a gaming desktop system for my wife. We are impressed with the functionality of the machine, it's like racing, speed costs money, how fast do you want to go. The system is a very responsive super-fast purpose designed and built machine with outstanding craftsmanship. It is a well-built fast gamer that runs cool and quiet with ample space for future upgrades. I have never seen a computer with such neat professional looking internal wiring. They built it just the way we wanted it and right here is the USA. No trying to sell us a packaged or prebuilt system, custom all the way. Great customer support by geeks located here in the USA."


Rating 10/10
5/5
modified review posted

"The ordering process was quick and easy. The computer, packed very carefully and shipped across country, arrived in good condition, "


Rating 10/10
5/5
modified review posted

"Everything was shipped within the time given and arrived in good condition. The product itself had exceeded my expectations and I plan on ordering from them again in the future when possible."


Rating 10/10
5/5
modified review posted

"I had several questions about my order, each time I called, the person who answered was very helpful and answered all my questions.
I really liked the computer that was built to my specifications.
"


Rating 10/10
5/5
modified review posted

"I always buy from velocity, and they always come through."


Rating 10/10
5/5
modified review posted

"My experience with Velocity Micro was pleasant from beginning to end. Selecting and upgrading my system of choice was very easy. The process was well laid out. When I received my PC it was well packaged and all the contents were nice and organized. Last but not least, my system runs like a dream! "


Rating 10/10
5/5
modified review posted

"Thought about doing a DIY system but just didn't have the time. Nice to get a system that meets our needs and is already assembled and tested. Thanks Velocity Micro!"


Rating 10/10
5/5
modified review posted

"The Edge Z55 is my third Velocity Micro PC. Their PCs have always been reliable and easy to upgrade. I am completely happy with their product. Can't comment on their tech support because I've never had to use them."


Rating 10/10
5/5
modified review posted

"Quality machine, parts, and well assembled. The only minor issue was that it shipped about a week or so later than estimated ship date."


Rating 10/10
5/5
modified review posted

"Ordering was a breeze with helpful tips, everything that was ordered or promised was dilivered, and Velocity even installed the newest version hardware automaticly
without telling them to, even if it wasnt in the ordering sheet. Followup and customer service is grade A. Highly recomended.
"


Rating 10/10
5/5
modified review posted

"It came earlier than the date I saw when I ordered it."


Rating 10/10
5/5
modified review posted

"Great service from the salesman through the pick-up of my new laptop."


Rating 10/10
5/5
modified review posted

"Rick Smith was very helpful and supportive in guiding me through the building process. He explained some changes that he recommended in my initial set-up. Overall a pleasant and relaxed process.
Thanks
"


Rating 10/10
5/5
modified review posted

"We just received the computer! The process of buying it was very good. Customer service was helpful."


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Velocity Micro is a merchant member
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