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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Velocity Micro Velocity Micro Elite Status
    • Address: 835 Grove Rd
    • Contact: support@VelocityMicro.com
    • Phone: 888-300-4450
    • Customer Support: 888-300-4450
    • Business Hours: 9am-10pm Mon-Fri
    • Fax: 804-897-4777

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: Rating 8.93/10 8.93/10
    Shipping & packaging: Rating 8.57/10 8.57/10
    Customer service: Rating 8.93/10 8.93/10
    Return/Replacement policy: Rating 8.75/10 8.75/10

What is this?

638 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2016-01-20

"no problems, issues, or delays. Great product."


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Verified Customer
Rating 10/10
5/5
2016-01-19

Hand-built and worth it.

"American made, American service, and a cool-running computer that doesn't come loaded with junk. Who knew that someone was still sane enough to build computers the right way?"


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Verified Customer
Rating 10/10
5/5
2016-01-04

"Everything working well with system. Packaging, and delivery flawless as well."


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Verified Customer
Rating 10/10
5/5
2016-01-01

"Everything I was looking for in a medium level gaming computer at a fantastic price. I received it the day before Christmas eve which was well before stated shipping date so I couldn't be happier. Just purchased Witcher 3 and I'm ready for the hunt."


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Verified Customer
Rating 10/10
5/5
2015-12-29

"This is my second PC from VM and they have delivered the high quality product I expected. "


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Verified Customer
Rating 10/10
5/5
2015-12-21

"Ordered a Raptor Z55 full ATX case with Skylake 6700k processor with GTX 960 GPU. I stepped up to the fully modular 650-watt PSU. The construction and wiring was immaculate, allowing excellent airflow. Everything worked fine out of the box. Was surprised that the PC didn't come "superclocked" as stated on the website. Even though I'm a newbie to overclocking, I gently overclocked the CPU by 10% and the GPU by about the same amount. Overall, I'm very satisfied and would buy from Velocity again."


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Verified Customer
Rating 10/10
5/5
2015-12-21

"The Velocity Mini is a great little powerhouse; very quiet and as quick as larger machines. Ordered the external blu-ray drive as well and while there was a bit of delay requiring an inquiry call, it arrived quickly after speaking with the helpful sales staff. Customer service communication with the company through the sale and delivery was excellent from this US-based company."


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Verified Customer
Rating 10/10
5/5
2015-12-21

"This is the second system I have ordered from VM. I could not be more pleased with the fine quality of their products and the attentive service I received, particularly the excellent advice from Sales Executive Dave."

This review was modified by yksnorb on December 21 2015 12:01:41 PM

fadriance's Avatar

Verified Customer
Rating 10/10
5/5
2015-12-21

"The laptop I ordered was built and delivered in a very short time and was exactly what I was looking for. Everything about the unit is high quality and looks like it'll serve me well for many years."


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Verified Customer
Rating 10/10
5/5
2015-12-21

"Well built system, great domestic based support"


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Verified Customer
Rating 10/10
5/5
2015-12-19

"This is my third desktop from Velocity Micro. The care with which the machine is built and the quality of the components are superb. Although this time I did not speak with anyone, simply customized my machine via the excellent online system, in the past I have taken advantage of both the tech and customer support services. I love doing business with American companies that do not outsource any of their departments. I shall continue to recommend Velocity Micro to all my friends, especially the ones who game online. If you cannot build your own box from scratch, VM is the *only* way to go."


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Verified Customer
Rating 10/10
5/5
2015-12-13

"Everything was perfect - couldn't ask for a better experience or computer!"


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Verified Customer
Rating 10/10
5/5
2015-12-13

"Delivered on time. Works flawlessly. Very fast. No problems whatsoever."


Rating 10/10
5/5
2015-12-09

"CPU was over heating and it appeared that the CPU liquid water cooler unit was failing. Response to my inquiry was relatively fast and the information I received was really helpful and saved me time and money. On inspection of the old liquid CPU cooler, there was some indication that there was a very slow coolant leak (so slow that the water apparently evaporated leaving behind what appeared to be a small amount of ethylene glycol). I was asked to write this review. However, I would have volunteered to write an unsolicited review if I know where to write one. All of this was despite the fact that my two year warranty expired nearly 5 months ago. Very happy with this computer and a second ALL-N-One computer which I purchased at the same time in July 2013. I had some hard drive problems with the All-N-One early on but Velocity Micro did a very good job of resolving that problem in September 2013. "

This review was modified by sofrankl on December 09 2015 03:29:04 PM

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Verified Customer
Rating 10/10
5/5
2015-12-07

"Excellent packaging, and easy to set up. The box is whisper quiet and performs really well. I highly recommend this computer."


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Velocity Micro participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,638 merchant members.