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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Velocity Micro Velocity Micro Elite Status
    • Address: 835 Grove Rd
    • Contact: support@VelocityMicro.com
    • Phone: 888-300-4450
    • Customer Support: 888-300-4450
    • Business Hours: 9am-10pm Mon-Fri
    • Fax: 804-897-4777

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.43/10 6.43/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 9.64/10 9.64/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 9.17/10 9.17/10

What is this?

596 Customer Reviews

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Verified Customer
Rating 10/10
5/5

"It was very easy to customize a computer that fit my needs. Not only was the website easy to use but I got a personal email asking about my needs and they even found an option that would work better for me that cost less money. Very happy with the service from Velocity Micro."


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Verified Customer
Rating 10/10
5/5

"Very small and quiet, runs fast. Does everything I need"


Rating 10/10
5/5

"Not needing an absolute screamer I bought a Z25 and kluged it up with the intel 7 processor a solid state drive and many other goodies. It is easily the best machine I have ever owned and I used to be a computer tech and buyer for the company I worked for. I had a problem with the Soundblaster Recon 3D sound card which was quickly diagnosed and replace. Customer service with the company is one of the best I have ever worked with."


Rating 10/10
5/5

"VM put me the machine of my dreams. I had been a Dell man for over 20 years but the Raptor Z95 with the Titan X video card is not like any machine I have owned. I feel like I traded in my Toyota for a BMW. The sales person made sure I got just what I needed, and even suggested I buy the monitor from someone because they don't make them and just resale others. Setting up the machine the service folks were exceptional and even helped with some windows issues I had. Pretty pricey but a great value for what I got. (A little cheaper than a comparable Dell workstation and about half the price of a comparable Apple (although they did not offer any of the latest advancements my VM machine has.)"


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Verified Customer
Rating 10/10
5/5

"I'm a return customer to Velocity Micro. Their warranty service, tech-support, and website convenience is top notch.
If I'm buying a new PC, or just upgrading components, they make it easy. My experience (about ten years) with this company is that they are reliable and fair to deal with.
"


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Verified Customer
Rating 10/10
5/5

"I've been a Velocity Micro customer for a while, and they never disappoint. One of the best compliments I can give them is: I have an old Vista laptop from 2007 that, at the time, was very high-end. It still runs today, and I use it as my backup laptop. In all that time, the only thing that's wrong with it is the battery.

The care and attention they give each laptop is evident. A big bonus: they don't preload tons of crap software you don't want. They consistently produce a pristine, premium laptop that comes with great documentation and support.
"


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Verified Customer
Rating 10/10
5/5

"Excellent service, quality parts, and quick shipping."


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Verified Customer
Rating 10/10
5/5

"Was shipped on time and came within the couple days! Very quick and fast. Extremely satisfied with product given. Thanks!"


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Verified Customer
Rating 10/10
5/5

"Thank you guys for a great machine at a great price! "


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Verified Customer
Rating 10/10
5/5

"I got everything I wanted, and didn't get bloat-ware I didn't want!"


Rating 10/10
5/5

"I have purchased/upgraded 2 gaming rigs and configured one S17 desktop replacement laptop with these folks, and I won't buy a computer from anyone else. I've gotten great component advice from them, and if I want something installed that they don't offer on their website...they will order and install it!

The few times that I've needed customer support, VM has had my back. No scripts, a live person from Virginia, and no BS = 5 stars+.

The S17 laptop that I recently ordered came with a personal Thank You note from one of their senior staff members. When is the last time any computer company did that your you?

Call VM and order something. You won't be disappointed...I promise!
"


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Verified Customer
Rating 10/10
5/5

"Ordering online was easy, the desktop was built as requested and shipped on time, and arrived in good condition. Setup was quick and easy and I am very happy with this purchase. "


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Verified Customer
Rating 10/10
5/5

"Item packed well, shipped fast. Item worked great."


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Verified Customer
Rating 10/10
5/5

"PC arrived on time . And has worked flawlessly since I set it up. Very pleased with the whole transaction."


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Verified Customer
Rating 8/10
4/5

"Really, a very good experience. I found the web site a bit harder to navigate than I would like (what are the specs on the BluRay player?), but when I sent a query I was given a prompt response. Outstanding shipping package, protecting the computer. Would definitely order again."


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Velocity Micro participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,847 merchant members.