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  • Velocity Micro Velocity Micro Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 835 Grove Rd
    • Contact: support@VelocityMicro.com
    • Phone: 888-300-4450
    • Customer Support: 888-300-4450
    • Business Hours: 9am-10pm Mon-Fri
    • Fax: 804-897-4777

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10

656 Customer Reviews

No Avatar

Verified Customer
Rating 8/10
4/5
2016-08-21

Great Computer, Took To long To Build

"Ordered on 7/30, received on 8/19. It was shipped on 8/17, the original ship date on the order showed 8/14. Since my other computer was down and out for the count, I really needed Velocity Micro to get my new computer to me ASAP. I must admit that the shipping dept. got it to me as soon as they could (2 days), and I really appreciate that. If I had a computer during the weeks I was waiting, I probably wouldn't have cared about the delay as much. My son got married on 8/7 and we had a lot of e-mails, pics and info going back and forth which I couldn't get at home. As far as the computer itself, looks great and seems to perform as promised. I would recommend Velocity Micro to anyone looking to buy a new computer. Looks like I just missed a sale in July when I ordered, and now that I have mine they have another sale. Considering when I got mine, I should get the current sale discount. LOL"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-12

Finally, I can game at the highest settings!

"I am impressed with my American made customized computer. Pulled it out of the box and was all set to go. All I had to do was tie the cords behind the desk, download my games and I was off to the race.

Thank you!
"


No Avatar

Verified Customer
Rating 4/10
2/5
2016-07-26

Awaiting for shipment

"On my 3rd ship date, no one provided an update. The problems were that they moved and they are back ordered on components"

Rep reply posted Aug-04-2016

A rep from Velocity Micro, Velocity Micro, has responded

“Michael,

Thank you for your patience. We apologize for the delay. Velocity Micro was in the process of moving to a brand new upgraded facility, thus our delivery dates were shifting during that time. To compound the issue, there were several part shortages that have now evened out, and we are fully ontime and ahead in most cases. It looks like your PC was shipped and has been delivered, and hope you enjoy your new Velocity Micro PC!

Regards,

Tamer Eldin
Director, Customer Care
Velocity MIcro”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-13

Great Computers...Great Company

"This is the 3rd computer that I have purchased from Velocity Micro. The machines have performed flawlessly and so has the company. When I needed to speak with someone there was a person available. I appreciate good quality and good customer service!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-05

Recieved on time and runs FAST

"Best laptop I've had. Good processor, graphics card, memory size, etc. Well balanced and fast machine. Not high level gamer but can run most games are reasonable speed and does "normal" tasks very well indeed."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-06-23

Velocity Delivers

"I'm very happy with my order from Velocity Micro. I left a few instructions with my order about how and when to deliver my computer to fit my schedule, and they were followed to the letter. The computer itself is in great shape and was delivered safely. The only problem I had is that the power cable was loose in the back of the tower, but luckily I had another one lying around. Since this was a problem with the cable and not the connection pins, I don't think it has much to do with Velocity Micro.

Overall, I am a very satisfied customer. Thanks for a great computer.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-06-22

Need printed component list

"This PC consisting of components that are buyer specified there should have been a printed verification with model specs of all major components."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-06-13

Great Experience, Great Computer

"I recently purchased a PC from Velocity Micro. The online ordering process was very easy. They shipped it exactly when their site predicted it would ship. It was very well packaged, and once I unpacked it and set it up it ran great. I opened the case to install a data drive from my old computer, and the inside was immaculate; they had carefully routed all the power cables to keep good airflow, and tied off all unused cables. Once the computer was up and running it was far quieter than my old PC, and runs much cooler also. Their tech. support is also very good - they helped me solve a Windows 10 issue in a few minutes on the phone. I highly recommend Velocity Micro."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-30

BEST OF THE BEST

"Exceeded all expectations. Built like a Swiss watch, delivered exactly as ordered and bloatware free. What more could you ask for?"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-09

Yahoo! I'm no longer 10 years behind the time!

"Very prompt, great packaging, easy to use and has everything I ordered. Looking forward to getting to know my new laptop a lot better!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-04

Velocity Computer

"Received the computer and the packaging was above standard! Unboxed the computer and within minutes it was up and running! Very very very nice case and design. It is a gift for my daughter for her home / work. She is very pleased. One item of concern, when I was loading programs, the cd/dvd drive was very noisy at times. Maybe a break in period as it is quiet now, but I've never had a drive do that. Anyway, I'm considering ordering another one!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-08

Loving my new Raptor

"I received my new rig in just over two weeks . My first purchase with Velocity but it
won't be my last .
"


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Verified Customer
Rating 10/10
5/5
2016-04-08

The Best

"I have bought several computers from Velocity Micro and could not be happier! They are top-notch professionals and have the best products and customer service!"

This review was modified by scopist_jim on April 13 2016 10:34:35 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-08

Unbelievable

"I ordered the new ASUS PG348Q 34" curved monitor from Velocity Micro. The transaction and delivery could not have been easier.
I will definitely order from there again!
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-05

Great service

"Yes i would use you again, Thanks
James Wyatt
"


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