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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 6501 Park of Commerce Blvd, Suite 200
    • Contact: info@vapeworld.com
    • Phone: 561.443.0122
    • Customer Support: 877.865.2260
    • Business Hours: Open daily! Monday - Friday: 9am - 10pm; Saturday - Sunday: 9am - 6pm (EST)
    • Fax: 561.218.7000

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.27/10 7.27/10
    Chance of future purchase: Rating 9.22/10 9.22/10
    Shipping & packaging: Rating 9.60/10 9.60/10
    Customer service: Rating 9.22/10 9.22/10
    Return/Replacement policy: Rating 7.95/10 7.95/10

1,636 Customer Reviews

Rating 10/10
5/5
modified review posted

"Waiting for product to enjoy the flawless transaction."


Rating 10/10
5/5
modified review posted

"I found what I wanted and received it very quickly. No hassles. Great!"


Rating 2/10
1/5
modified review posted

"G-Vape worked only a few days!! When I called, guy on phone said themed repair it & send it back or send a new one!!! Not happy!!! Not worth the money!!!!"

modified review Rep reply posted Oct-22-2014

VapeWorld, VapeWorld rep has responded

“Greetings from VapeWorld!

Thank you for taking the time to leave a review. I am sorry to hear that you received a defective unit from us. We always strive to provide the best customer care and want our customers to know we are here for them to resolve any issues they might have. Please rest assured that this is a very rare occurrence and are currently working on getting this replaced for you. I will have a representative contact you this afternoon to speed up the process for you.

Thank you again for your feedback.

Caroline
Customer Care Representative”


Rating 8/10
4/5
modified review posted

"I got what I wanted, but after a little research I learned that I could have paid less somewhere else."

modified review Rep reply posted Oct-22-2014

VapeWorld, VapeWorld rep has responded

“Hello from VapeWorld!

Thank you for your review! We are glad that your order process was pleasant. We also offer a price match guarantee on our website. I will make sure to contact you this afternoon to discuss a possible retro active price match with you. Thank you again for your feedback.

Best Regards,

Caroline
Customer Care Representative”


Rating 10/10
5/5
modified review posted

"Awesome. These guys even upgraded my shipping for free when I emailed them that I forgot it.

Keep it up. You have a good thing going on.
"

modified review Rep reply posted Oct-22-2014

VapeWorld, VapeWorld rep has responded

“Greetings from VapeWorld!

Thank you for taking the time to leave a review for us. We are glad to hear that you are happy with our services. We always strive to deliver topnotch customer support and like to go above and beyond for our customers. We look forward to work with you again!

Caroline
Customer Care Representative”


Rating 10/10
5/5
modified review posted

"My order was filled without any issues. When I did have questions, the customer rep was very helpful."


Rating 10/10
5/5
modified review posted

"Easy purchase, fast shipping, no problems."


Rating 10/10
5/5
modified review posted

"Good shopping experience, both efficient and timely "


Rating 10/10
5/5
modified review posted

"Great service and very pleased with my product!"


Rating 10/10
5/5
modified review posted

"Excellent quick service!! Thank you Vapeworld!!"


Rating 10/10
5/5
modified review posted

"Nice website, amazing delivery speed. Great service. I ordered online with free delivery and the item arrived the next day on a Saturday!"

modified review Rep reply posted Oct-22-2014

VapeWorld, VapeWorld rep has responded

“Thank you for leaving a review! We appreciate the great feedback and are happy to hear that we made a good impression on you. We know the anticipation of receiving a package and are so happy we were able to get your vaporizer delivered quickly. Please let us know if you have any questions about your new vape. We are available at 877-865-2260 or feel free to browse our Knowledge Base at support.vapeworld.com.

Have a beautiful day!

Caroline
Customer care Representative”


Rating 10/10
5/5
modified review posted

"good prices, always delivers on time."


Rating 10/10
5/5
modified review posted

"Great website, excellent customer service and quick shipping. I'll be back!"

modified review Rep reply posted Oct-22-2014

VapeWorld, VapeWorld rep has responded

“Thanks for sharing your kind review. We are so glad to hear that you are impressed with our website and our service as we always strive for your satisfaction. Thanks again for making us all smile! We hope you have a fantastic week.

Warm Regards,

Caroline
Customer Care Represenative”


Rating 10/10
5/5
modified review posted

"well made product. have used 2 times works good."


Rating 10/10
5/5
modified review posted

"Everything worked out great..
Fast and efficient service with no glitches .
That's the way I like to do business.
Thanks guys till next time.
All the best.
"


VapeWorld is a Merchant Member! Learn more

VapeWorld is a merchant member
VapeWorld participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,865 merchant members.