We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 6501 Park of Commerce Blvd, Suite 200
    • Contact: info@vapeworld.com
    • Phone: 561.443.0122
    • Customer Support: 877.865.2260
    • Business Hours: Open daily! Monday - Friday: 9am - 10pm; Saturday - Sunday: 9am - 6pm (EST)
    • Fax: 561.218.7000

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.19/10 7.19/10
    Chance of future purchase: Rating 9.06/10 9.06/10
    Shipping & packaging: Rating 9.89/10 9.89/10
    Customer service: Rating 9.77/10 9.77/10
    Return/Replacement policy: Rating 9.58/10 9.58/10

1,142 Customer Reviews

Rating 4/10
2/5
modified review posted

"Recieved 2 defected Gpen micros, that dont turn on properly and waste battery life!
Great service they provide but the quality of the product was not that great, now i wonder if all their products are defected?!
"

modified review Rep reply posted Jul-24-2014

Vape World, Vape World rep has responded

“Thank you for your review! I am thrilled to hear that you are happy with our service however I am terribly sorry to hear that both of the units that come in the set of 2 are not working properly. I can assure you that our inventory is of the highest quality though some malfunctioning units do make it through. Fortunately, our customer service team is ready and will to take care of this for you. One of our dedicated customer service reps will be reaching out to you in order to provide you with the proper information to get everything taken care of. You can also reach out to us directly at 877-865-2260, 7 days a week! Feel free to reach me directly using the email address listed below, as well.

Thank you again for your review, as it gives us the chance to ensure that your experience lives up to our high customer service standards. We look forward to working with you.

Best regards,
Morgan
Customer Service Supervisor
morgan@vapeworld.com”


Rating 10/10
5/5
modified review posted

"Great product, decent price, wonderful customer service (chatted with them before buying the product). Overall great interaction with Vape World!"


Rating 10/10
5/5
modified review posted

"Came in quickly, just as ordered!"


Rating 10/10
5/5
modified review posted

"Ordering was fast and simple.Product was exactly as represented . Delivery was super fast. I have spoken with customer service in the past and have found that experience to be excellent ."


Rating 10/10
5/5
modified review posted

"Quick and easy. Fast shipment and receive. Over all happy with the whole purchase."


Rating 10/10
5/5
modified review posted

"Wonderful shopping experience. Quality goods that can be trusted with excellent shipping speed!"


Rating 10/10
5/5
modified review posted

"Very fast delivery, item expected and from an authorized reseller! "


Rating 10/10
5/5
modified review posted

"Service was great. Fast and reliable."


Rating 10/10
5/5
modified review posted

"I had a complication during initial purchase and it got resolved in a very efficient manner."


Rating 10/10
5/5
modified review posted

"My PAX vape is awesome and the shipping was really quick. Thank you!"


Rating 10/10
5/5
modified review posted

"order was flagged due to legal address change. the customer rep was super helpful in resolving issue with credit card company and order was received to specifications. thank you!"


Rating 10/10
5/5
modified review posted

"Your website was very easy to order from and my products were delivered in a very timely fashion. I was very satisfied with my shopping experience. Thank you."


Rating 10/10
5/5
modified review posted

"Great wesbsite, easy to use and very fast delivery. Product is as expected."


Rating 10/10
5/5
modified review posted

"It gets hot with the amount of vapor I like, BUT, not enough to complain. Great product!"


Rating 10/10
5/5
modified review posted

"Quick service, and I absolutely LOVE my Magic Flight Launch box vaporizer! Great reviews from vapecritic.com were very helpful in finding the right vape and in finding your sight to buy it from."


Vape World is a Merchant Member! Learn more

Vape World is a merchant member
Vape World participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,879 merchant members.