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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 9.50/10 1,036 reviews

    9.50 / 100
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    Vape World is a merchant member
    Vape World participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,875 merchant members.
  • Vape World contact information

    • Address: 6501 Park of Commerce Blvd, Suite 200
    • Contact: info@vapeworld.com
    • Phone: 561.443.0122
    • Customer Support: 877.865.2260
    • Business Hours: Monday - Sunday, 9am - Midnight (EST)
    • Fax: 561.218.7000

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 7.44/10 7.44/10
    Chance of future purchase: Rating 9.21/10 9.21/10
    Shipping & packaging: Rating 9.26/10 9.26/10
    Customer service: Rating 9.73/10 9.73/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

All 1,036 Customer Reviews

Rating 10/10
5/5
modified review posted

"Super fast delivery!! Great selection and price!!!"




Rating 10/10
5/5
modified review posted

"I am very satisfied, I received the packages fast, the packaging was great and the products work like a charm !
thank you very much,
will recommand!
"


Rating 10/10
5/5
modified review posted

"easy to navigate web site very nice "


Rating 10/10
5/5
modified review posted

"Fast shipping and excellent service!"


Rating 10/10
5/5
modified review posted

"My order arrived sooner than expected and 100% correct. Couldn't of been more pleased. Thanks again you definitely have my business"


Rating 10/10
5/5
modified review posted

"Great buying experience. Easy for a true beginner, like me! Thank you Vape World. It isn't easy to navigate this new journey and you learn very quickly not to trust just anyone. Several friends highly recommended your site.....good friends give good advice! Glad to do business with ya!"


Rating 10/10
5/5
modified review posted

"Thank you, everything is just wonderful! Very satisfied!"


Rating 10/10
5/5
modified review posted

"Wonderful customer service!!!"


Rating 10/10
5/5
modified review posted

"Fast and efficient. It couldn't have been easier."


Rating 6/10
3/5
modified review posted

"You need to get a better delivery service - UPS does not even ring the buzzer. They leave a sticker saying you were not in when I was waiting all day here for them. Despicable - "

modified review Rep reply posted Apr-16-2014

Vape World, Vape World rep has responded

“Dear Valued Customer,

Thank you for your review. I am very sorry to hear about the experience you had with UPS. We use UPS for our Canadian shipments as it is the most efficient for both parties. In order to find a suitable resolution, I will be having one of our dedicated representatives reach out to you later today. Please feel free to reach out to us at 877-865-2260. Our friendly and knowledgeable Customer Service Department is here for you 7 days a week from 9am - midnight EST. You can reach me as well using the information below.

Thank you again for your review.

Best regards,
Morgan
Customer Service Supervisor
morgan@vapeworld.com”


Rating 10/10
5/5
modified review posted

"Great product, very nice customer service, fast shipping. "


Rating 6/10
3/5
modified review posted

"The screens I purchased did not fit my Volcano properly. "

modified review Rep reply posted Apr-16-2014

Vape World, Vape World rep has responded

“Dear Valued Customer,

Thank you for your review! I am very sorry to hear that the screens that you purchased did not fit your Volcano. After taking a look, I was able to see that the screens that you have purchased were for the Solid Valve. Is it possible that you have the Easy Valve set? These screens are different in size, so this could be the issue. I will have one of our most knowledgeable customer service reps reach out to you in attempt to find a suitable resolution. Please feel free to reach out to us at 877-865-2260, as well. Our friendly and knowledgeable Customer Service Department is here for you 7 days a week from 9am - Midnight EST. You can also reach me as well using the information listed below.

Thank you again.

Best regards,
Morgan
Customer Service Supervisor
morgan@vapeworld.com”


Rating 10/10
5/5
modified review posted

"Fast hassle free experience"


Rating 10/10
5/5
modified review posted

"just the product I needed and very fast shipping Thanks"


Rating 10/10
5/5
modified review posted

"Great packing... quick delivery..second time dealing with vape world... happy both times"