We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
vanns.com

Consumer Electronics

Rating 4.62/10 13 reviews
(280 lifetime reviews)

4.62/100 (6-month rating)
Facebook share
Vann's is a merchant member
Vann's participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,943 merchant members.
 
 

All Customer Reviews (280)

sort by date, rating, likes

No Avatar
grc225
Rating 10/10 5/5
modified review posted Nov-22-2007

"I purchased a camera from Vanns at what seemed to be a mistaken error the item was too cheap....also many folks at a forum I visit also purchased one......I believe Vanns could have backed out of the sales , many merchants would have....But Vanns shipped all the cameras.....they did pull the price when the discovered the mistake.....but they did the honest thing and honer the sale price for those that had ordered. They camera arrived promptly and everything was in perfect shape...."

modified review This review was modified by grc225 on December 02 2007 05:56:14 AM
Is this review?… Helpful (2) Cool
No Avatar
paulroman
Rating 10/10 5/5
modified review posted Aug-17-2009

"Good prices and selection with accurate item "in stock" status on website (something that can't be said for all online retailers). Frequent customer service email updates throughout the purchase process, from order confirmation through to shipping. I ordered a large screen Panasonic plasma TV and it arrived within a week of shipping with no problems. Not the most aggressive prices, but very reliable."

Is this review?… Helpful (1) Cool
No Avatar
tmpsth2k2
Rating 10/10 5/5
modified review posted Nov-10-2009

"Vanns.com is amazing, I got new 50' Samsung 560 Plasma TV in 5 days after free shipping. Before looking for online reseller of TVs, I never heard of Vanns.

But after countless reviews and recommendations on AV website, plus the $250 off to their nearest competitor's lowest price. And over $600 off the msrp. Its a no brainer to order the TV from Vanns.

The last time when I got a big ticket item from the local electronic stores, I had to wait 3 weeks pay shipping and tax. Vanns took care of all that was super fast shipping speed, and free shipping no tax.

I am very happy with my purchase at Vanns.com. "

Is this review?… Helpful (1) Cool
No Avatar
alvinius
Rating 10/10 5/5
modified review posted Sep-06-2009

"I bought an AC from Vann's because of the good reviews from reseller ratings. All the good reviews were not false. The day i ordered my item, it was processed and shipped the same day. I got my item as planned a few days later and there have been no problems whatsoever. I would recommend vann's for future purchases."

Is this review?… Helpful (1) Cool
No Avatar
mysticmusic
Rating 2/10 1/5
modified review posted Mar-28-2002

"I bought an 'open box' special Samsung DVD player from Vann's in October last year, having checked out this and other ratings lists, and generally getting good reports. It has yet to play one disc. After one week of trying to get it to play, I phoned Vann's, only to be told that I should take it in for repair locally. I did so, it was in the repair shop for seven weeks, I got it back, it was excactly the same as before. I then went on a job which took me away from home for three months. When I returned, I phoned Vann's again. I offered to return the unit (which has NEVER worked) at my own expense, and was willing to settle for a store credit on the original price, in order that I could purchase a new unit from them. After much argument, I was eventually bumped up to a manager, who told me that since the original 14 day return period had expired, I would be charged a 25% restocking fee!! I pointed out that the 14 day period had expired while the unit was in the repair shop for seven weeks at their insistence - they refused to let me return it the first time I phoned within the 14 day period. He asked me if I had any proof of making the phone calls - no I didn't. But I will certainly be keeping records from now on. This is very shabby treatment. They sold me an item which just plain did not work, and they want to charge me to replace it. This is one store I will never be dealing with again"

Is this review?… Helpful (1) Cool
No Avatar
jj1353
Rating 10/10 5/5
modified review posted Feb-11-2005

"No problems, good email notification, fast to ship, and product as discribed."

Is this review?… Helpful (1) Cool
No Avatar
philipx
Rating 10/10 5/5
modified review posted Nov-02-2005

" I have purchased a Home Theater and a set of speakers stands was included with them.
Free shipping surely helped as the HTIB box was huge - I mean... fridge size.
Anyway, the website was really friendly, with useful information and the checkout process a breeze. It was ordered late at night but they shipped the very next day and arrived shortly thereafter.
Had a problem with the free speaker stands but their excellent customer service fixed it immediately. A+++++++ dealer."

Is this review?… Helpful (1) Cool
No Avatar
drdoctor
Rating 10/10 5/5
modified review posted Jul-03-2006

"so awesome. I was going to buy my plasma from a wholesale thing here in nyc, but I couldnt pick it up and they were giving me a hassle. Then I found Vanns.com. They were cheaper in the end because of the no tax and free shipping. Im sure everyone has said the same thing, but they were actually pretty awesome. I originally ordered the HP-R5052 plasma, they said it would ship the next day. The next day, they called to say that they only had one HP-R5052 left and it was damaged. I was mad for a second, then they offered me a free upgrade to the HP-R5053 model, which just made me madder (cuz i dont like that one). Then they also said they could send me the HP-R5072 model, which I loved, and that was that. They told me on the phone it would be there the next friday (7 days), but once I got the tracking info it was scheduled for monday...which I kind of expected for free ground shipping from montana to nyc. Sure enough, this morning it came, I set it up no problem, and its awesome. Also, they had a deal for a free remote control or wall mount, either of which worth $130. They ran out of wall mounts, but i didnt want the crazy universal remote control. They said they could send me the wall mount when it becomes available, or I can get something else for that price. I ended up getting a Sony DVD player with HDMI output for free AND it had free shipping. Man these guys are awesome and trustworthy.
"

Is this review?… Helpful (1) Cool
No Avatar
lrigsby
Rating 10/10 5/5
modified review posted Mar-14-2007

"I am very cautious when it comes to buying a product via the internet. I checked with Better Business Bureau and went through a slew of previous Vann's customers testimonials before I decided THIS IS THE STORE TO PURCHASE FROM. Not only did they have a very competitive price but their shipping was speedy and the best I have ever dealt with. My LN-S3296D was delivered via Fedex on the fourth day from ordering. The advertised new product with Manufacture's seal was packaged perfectly. I recommend Vann's for purchasing products via internet. It went so smooth with no problems. Thanks Vann's for saving me money and such prompt service. I WILL BUY AGAIN FROM VANN'S. LER"

Is this review?… Helpful (1) Cool
No Avatar
dstar
Rating 10/10 5/5
modified review posted Jul-25-2008

"I live in California but everytime I search for electronics I end up with New York stores. I ordered an a/v receiver from them for home theater. It arrived in 3 days and was a good price. Highly recommend. "

Is this review?… Helpful (1) Cool
 
wall street journal logo

"How holiday shoppers can beat web scams..."

See more press »