I couldn't be more impressed with this company. They were the first to receive a new release item and they notified me by email once it arrived. They politely declined to match the lower price offered by a reputable competitor who had not yet received their shipment, but did match a $50.00 savings a week later from a stocking online store, and then lowered their web price later that day.  
 
Obviously they want to have the lowest price, but they want to have the best service too. All presale email inquiries were answered fast and complete - even faster than questions sent to the manufacturer. The order was completed Monday afternoon and the product was in my Wisconsin home by Wednesday at noon.  
 
They just do it right.

After reading reviews of this company, I ordered a Panasonic Lumix DMC-FZ18K from Robert Bradford in sales. Got a great price, free shipping and no aggravation. Was so impressed with the level of service, that I told my friend. She wanted one also, but had been frustrated dealing with some of these awful people in the business. As luck would have it, they were sold out so she purchased the new FZ28. I ordered it for her, and again, Robert was the perfect gentleman. One should not have to be punished for getting a "good buy." Vann's is an authorized Panasonic agency and these were USA goods. Fooey on those jerks in NYC, Brooklyn and North Jersey.  
 
Norman

I did a lot of research before buying a Panasonic th-65pz750U. Other places had lower prices but after reading their reviews I decided to try Vann's. I had never spent 5 grand on a TV let alone on the internet and in Montana to boot. I placed the order on monday and immediately went into a panic thinking "what did I do." The TV showed up on friday, we hooked it up and my bride is thrilled. Everything went so great. I saved 2 grand plus tax. I would definitely use them again. I would recommend them to my friends. They didn't try to upsell me anything or try to rip me off using the bundle gimmick.

Excellent service...amazing site..No tax, free shipping on most...came through fine in good shape.  
 
Even had to return a bose speaker bcos i couldnt mount it. No problem. got the RMA number and sent it back for full refund.  
 
Will definitely buy from them as and when possible.

Ordered a Panasonic FX18 digital camera  
on the net over the weekend got the camera  
on friday. Vann's had the best price and  
free shipping. Everything turned out perfect.

Completely satisfied with entire purchase. I bought a Nikon D40 at the lowest price I could find, aside from gray market scams. email confirmation received the following day. No calls from any sales reps to sell me more. Tracked on UPS, received in 8 days.  
 
Camera was perfect and new. No flaws whatsoever. I would recommend and buy from this merchant again.

I live in California but everytime I search for electronics I end up with New York stores. I ordered an a/v receiver from them for home theater. It arrived in 3 days and was a good price. Highly recommend.

I was looking to buy a Panasonic Lumix DMC-FZ18 and Vann's had the lowest price of anywhere I looked.  
 
(Well, actually I had found one other place that had a lower price, but after reading the customer reviews back through the year 2005 I decided not to go with them because no one was happy with them, everyone complained about being baited and switched, etc.)  
 
I placed my order over the phone and the lady who took my order was very nice, courteous and helpful. My camera arrived this afternoon (17 July 2008) and it was in perfect condition. It was all packaged in it's original packaging, nothing was missing or scratched, and everything seems to be in perfect order. I am currently charging my battery so that I can start using and enjoying my new camera!  
 
I was worried about ordering from them at first since I hadn't heard of Vann's before, but I had such a pleasant experience with them, that I would not hesitate to place an order with them again in the future, and I would definitely recommend them to others who are looking for quality, value, and service.

I bought a 7.1 speaker setup from Vanns and they were 20% cheaper than anyone else I could find. Speakers were shipped the day after I ordered and arrived in good shape. Good merchant.

My first purchase with vanns.com for a popular Panasonic TZ5 camera ended with huge satisfaction. It was shipped out the same day I made the order, and tracking is very informative, since I live in NY, a long way from Montana. The camera came out of box in awesome condition with 7 days of journey, all the accessories are brand new and the camera body shines charmingly. In a world full of scams and counterfeits today, vanns.com is the store you can fully trust for.

My first time buying at Vanns and I will not hesitate to purchase from them again. Simple and straightforward. I placed the order and received exactly what I asked for in a very timely manner. I bought from them based on price and rating here at Reseller Ratings.

I'm writing this review before I've even received my order. First off I ordered from a company that had the lowest advertised price online and ended up in the middle of a Brooklyn bait and switch upsell scam. I then tried another company that advertised a similarly low price and somehow found myself in a similar, though slightly less disgruntling, situation. Finally I found resellerratings.com and tried again. I looked at the reviews of those two companies and was shocked and horrified at how they do business. I searched for the camera here on resellerratings.com and found a number of highly rated businesses offering the camera for a good price (although not as good as the previously mentioned scam artists). Anyway I chose to shop with Vann's because they had not only the lowest price but also the highest reseller ratings - and not to mention they're located nowhere near the east coast, lol. Anyway, I placed my order at about 12:45pm and got an e-mail immediately saying that they'd received my order and that it would be ready to ship 24-48 hours later after aproval from their Fraud Security Department. Well I got a second e-mail just three hours later saying the order had been approved - now thats what I'm talking about!! After my first two experiences this was a total breath of fresh air. Less than an hour later I got another e-mail that said my package was ready to be shipped and that it would likely go out the next day. BUT WAIT, there's more! Two hours later, the same day, only 6 hours after ordering I got yet another e-mail - this time with a UPS tracking number. 6 hours after ordering the package was on the truck and on its way to my home. I cannot fathom how on top of things this company must be. They truly care about doing things right and getting it done right away. Oh, and sure the price was the very best among reputable companies, but if you want to save even more they also have a clearance department with product returns and scratch and dents where I also found the same camera for the same price that those grey-market con artists in Brooklyn were selling it for (and theirs likely would have been dinged or a returned product had I agreed to their scams). I haven't even received my order yet, but I can't tell you how happy I am right now for Vann's. Take a look at their website and you'll see that they're 100% authorized by their product manufacturers and you'll also be able to learn about the company and who they are and what they do. You won't see anything like that from the crooks at broadwayphoto.com or thecameraprofessionals.com. Long story short, if it sounds to good to be true then it probably is. Resellerratings.com is a breath of fresh air in an otherwise smelly sea of unscrupulous internet retailers. Thanks so mucn to Vann's and to Resellerratings.com for helping me out!

This review was modified by its author, homewood, on 7/2/08 8:25 PM.

Ordered though Amazon Via Vann's without any problems. Communication via email was excellent and timely. Sent tracking information and arrived on scheduled date (06/12/08). Highly recommended retailer.

This is my first big purchase on the interent and it went very smooth and easy. Purchased a Samsung 46" LCD HDTV LED Backlight and VANN'S had the best price with no sales tax or shipping. Arrived on the day that is was scheduled in perfect condition. Would recommend and buy from VANN'S again.

Just received my second order from Vanns, and like the first, everything went smoothly. Placed the order first thing Monday morning for a Panasonic FZ18, selected 3-day UPS, received the shipping notice that afternoon, and the package arrived on Wednesday, a day early! Great service from both Vanns and UPS. Item was fresh stock, and arrived in good shape. Highly recommended.