Excellent!!  
 
I ordered a 58 inch Samsung plasma TV and it got to me with a scheduled delivery be FedEx Freight. The box had a few rope mark which I would expect an when I unboxed it, the TV was absolutely new with no damage at all.  
 
To all you people that care about ordering a TV online and afraid of the damaged shipping and returning it should be not concerned with Vanns service. Here's a copy of the email response I got:  
 
"We do double box our panels and use certain packaging to lower the damage rate. Very few  
do arrive damaged but if this does happen you are covered either way. If you find damaged  
after accepting the package let us know, we can send someone out there to pick it up for  
you. If there is noticeable physical damaged upon delivery refuse them shipment. Let us  
know, either way. I hope this clears things up."  
 
> My Email Question:::  
>  
> Hi,  
>  
> I need a tip from you guys. I've heard from a friend that Plasmas are  
> very delicate/fragile since they contain glass panel(s). So when I  
> receive my TV, even though the box looks undamaged, should I take a  
> look inside the package to make sure the TV is OK before signing  
> the shipment received papers? Or is it just easier to return the TV  
> to you if I find out it's damaged after I sign for it?  
 
So that's what their customer service representative answered. And their email response is pretty fast.  
 
The order shipped the next day. And I received the TV in 3 days after the ship date.  
 
This is my first order from them and definitely not the last one.

Vanns.com is amazing, I got new 50' Samsung 560 Plasma TV in 5 days after free shipping. Before looking for online reseller of TVs, I never heard of Vanns.  
 
But after countless reviews and recommendations on AV website, plus the $250 off to their nearest competitor's lowest price. And over $600 off the msrp. Its a no brainer to order the TV from Vanns.  
 
The last time when I got a big ticket item from the local electronic stores, I had to wait 3 weeks pay shipping and tax. Vanns took care of all that was super fast shipping speed, and free shipping no tax.  
 
I am very happy with my purchase at Vanns.com.

I ordered a 46" Sharp AQUOS LED backlit LCD HDTV and a Samsung HTBD3252T HTS. Price was not the lowest but Vanns showed a solid rating (which was to come into play for me). With Vann's shipping out of MT and my being in Central NY transit time was a bit long.  
 
After getting everything operating, I discovered - to my dismay that the Samsung system utilized composite speaker plugs that would be impossible to upgrade to a heavier wire. Worse, these connectors fell out with slight disturbance to the combined BD/Receiver. This was a fault of the reviews I had read on the Samsung that failed to mention this poor design feature.  
 
So I decided to return the unit. I knew this was on my own nickel but Vann's was very cooperative and I had not a single bit of push back about taking the return. Further, they recovered a music CD I had left in the unit and are retuning that to me.  
 
Overall I am extremely satisfied with Vann's and would recommend them with the sole caveat that one should make sure of your order if you are at a distance to Montana.

I decided to buy a new digital camera from Vann's based on price and their location. Having lived in Montana for two years I know what people there are like. They are friendly and they are honest.  
 
The lady who helped me on the phone was from Missoula and it was a good choice. She was very friendly, professional and knowledgeable. The camera shipped quickly and I got a great price.  
 
I will check with them first the next time I buy another camera. Not just for their good prices but because I know they will do a great job. What more could I ask for?  
 
Thanks Vann's.

This is my first order from this company. I ordered a Maytag water filter. Price was fair. Shipping was for free. No problem at order process. Delivery was on time. Packaging was good. Everything was fine. Thank you Vann's.

I bought an AC from Vann's because of the good reviews from reseller ratings. All the good reviews were not false. The day i ordered my item, it was processed and shipped the same day. I got my item as planned a few days later and there have been no problems whatsoever. I would recommend vann's for future purchases.

Good prices and selection with accurate item "in stock" status on website (something that can't be said for all online retailers). Frequent customer service email updates throughout the purchase process, from order confirmation through to shipping. I ordered a large screen Panasonic plasma TV and it arrived within a week of shipping with no problems. Not the most aggressive prices, but very reliable.

First time using Vanns but did so based on their good ratings. The ratings were not wrong. Sevice was prompt, & email email communication great. Will definitely be in my online list of repeat stores.

Good price, free shipping, excellent packaging, very fast shipping. The shipping/tracking info was provided, as well as a link to a page with the shipping/order details. Will definitely do business with them again!

Ordered 2 Audioquest HDMI 1 cables for my home theater on Sunday evening. Delivered to my door in 2 days. Package and contents were perfect. They even shipped the items 2 day air for free. Integrity still exists. Items priced competitively. In stock and delivered as promised. I will definitely buy from them again.

 
Item ordered was the Panasonic Lumix dmc-fz28:  
 
 
First of all, the product was shipped exactly when I was told it would be. Very timely. I can't put in words how nice the camera is. You certainly get what you order. Very pleased with shopping experience. Will look to vann's.com for future purchases.

This review was modified by its author, soaringeagle73, on 4/28/09 3:49 PM.

Ordered 2 pairs of speakers from them and was very satisfied with the service provided. Great customer service. I contacted them about a recent price drop after I placed the order and was given a credit for the difference. I was worried about the package because it had to travel across the country to get to me, but had nothing to worry about because of the impressive packing job they did. Highly recommended.

I had ordered a panasonic lumix camera and it was delivered before time and without any damages.  
I also got a "Made in Japan" like the ones we can mostly in the stores .I am really happy that i made a purchase in Vann's

Why did I decide to buy a camera from this company? Here is the answer:Before I decided to place my order I checked the rating of this company on this famous web.The customers who bought a product from vanns give a very good evaluation.  
 
Actually I had a fantastic experience of shopping with vanns.Their service is quite quick and excellent. They shipped the product in the same day I placed my order. I received it today,3 days after I placed my order.One thing I have to say is that the shipping is free.  
 
I checked my camera(panasonic DMC FZ28, whose price is very competitive), everythins is exactly what they said, brand new.  
 
Additionally, this morning I found they lowered its price. I sent an email to them for price match and I got a extremely quick response.They said they would honor it in one week. In fact I received a confirmation email from them around 4pm, which said they have proceeded the price match.  
 
What a nice company! I will shopping from them if I find something they sell is what I need.

This review was modified by its author, bluerat, on 4/16/09 11:20 PM.

I was nervous about ordering on line and I am happy to say that I could not be more pleased. Ordering was easy. Shipment arrived promptly. Excellent communication. There was an issue with something on the screen after unboxing and when I called Vanns there was no hassle and an immediate set up with the shipper for an exchange. This was a 67" Samsung TV. With more time, I looked more carefully and was able to remove what was on the screen so did not have to have a return. I would do business again in a heartbeat - A+++