Books & Magazines
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"I placed an order for a magazine subscription renewal for a magazine that doesn't give discounted subscription prices. However, they were having a 50% cash back sale with a third party website so I got a nice discount. The cash back was credited promptly and my magazine subscription expiration date got updated about three weeks after the order."
"I have been ordering from Value Mags for several years. Amazing as it seems, not only have I not had any problems with the process, I have always received hands on personal service whenever I've made contact with a question. Unheard of nowadays. Keep up the great job, and the customers will keep on coming back. Not to mention the new customers via word of mouth. Yes, I do tell people. Thanks again, Value Mags.Michael"
"I had a horrible customer service experience with this store. The guy who answered the phone was rude, unhelpful, and irritated from the beginning. There was not an ounce of willingness to serve the customer in him. In addition, and to make matters worse, he kept hanging up the phone. From a customer service perspective, this vendor is a nightmare. Hanging on hold for 10 minutes just to get immediate hang ups is not a type of business I want to conduct. I give this merchant 1/10 star. "
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