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RatingsRating
Store InformationStore Info
Full Rating Profile
  • ValueBasket.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: http://www.valuebasket.com/contact
    • Phone: n/a
    • Customer Support: http://www.valuebasket.co
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.08/10 7.08/10
    Chance of future purchase: Rating 4.97/10 4.97/10
    Shipping & packaging: Rating 5.04/10 5.04/10
    Customer service: Rating 4.34/10 4.34/10
    Return/Replacement policy: Rating 3.42/10 3.42/10

603 Customer Reviews

Rating 10/10
5/5
modified review posted

"Bought a camera for fantastic value, and was greeted with excellent customer care. Constant information from them about delivery, quick and very professional."


Rating 10/10
5/5
modified review posted

"Despite great concerns dealing with this company (read reviews after my purchase!) I was one of the lucky ones as I received my purchase in a timely manner."


Rating 10/10
5/5
modified review posted

"Very well packaged.

Courier phoned me to change delivery address from my PO Box.
"


Rating 10/10
5/5
modified review posted

"no worries................"


Rating 10/10
5/5
modified review posted

"Good service.......no fake mobiles. Good price and value. More importantly 3yrs warranty and fast courier with tracking. "


Rating 10/10
5/5
modified review posted

"Nice products and prices. Placed an order for a pair of headphones and bluetooth speaker and they were immediately processed. Already received and works great."


Rating 4/10
2/5
modified review posted

"Website and confirmation email stated item would be shipped with 2-4 days and delivered within 5-7 days.

It took 7 business days for the item to be shipped. This cost me financially. I would not have purchased the item knowing the correct shipping days. The website and email confirmation was misleading.

Once the item was shipped, I did appreciate the speed it was received and the tracking email notifications. I will probably not use ValueBasket again and definitely wont recommend it to friends.
"

modified review Rep reply posted May-25-2015

ValueBasket.com, ValueBasket.com rep has responded

“Dear Customer,

I'm sorry to hear that our service has been so disappointing.

We greatly appreciate your comments and we will do our best to improve this in the future.

Many thanks for your understanding.”


Rating 10/10
5/5
modified review posted

"Item needed to be returned as a wrong product was sent to me. Appreciate the representative who handled my case and took care of it as this was collected for free. Refund has now been received."


Rating 8/10
4/5
modified review posted

"it was good. and on time no problem with item"


Rating 10/10
5/5
modified review posted

"very happy with service and up dates on shipping "


Rating 10/10
5/5
modified review posted

"Great service, item as depicted"


Rating 10/10
5/5
modified review posted

"As described, the order arrived all in with complete accessories. A worth it transaction and will make sure to reorder."


Rating 10/10
5/5
modified review posted

"Reasonable price for a Nikon camera. This had already arrived and was surprised that there was no warranty card. Was informed that Value basket will service the order for 36 months. Great!"


Rating 10/10
5/5
modified review posted

"My purchase was delivered on time and in good condition."


Rating 10/10
5/5
modified review posted

"good value and nice products"


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ValueBasket.com is a Merchant Member! Learn more

ValueBasket.com is a merchant member
ValueBasket.com participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,838 merchant members.