We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • ValueBasket.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: http://www.valuebasket.com/contact
    • Phone: n/a
    • Customer Support: http://www.valuebasket.co
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.63/10 6.63/10
    Chance of future purchase: Rating 4.61/10 4.61/10
    Shipping & packaging: Rating 4.97/10 4.97/10
    Customer service: Rating 3.96/10 3.96/10
    Return/Replacement policy: Rating 2.82/10 2.82/10

661 Customer Reviews

Rating 8/10
4/5

"Contacted them couple of times by email and phone but still no information as to when the order be shipped. Almost ran out of patience when finally it was delivered. "


Rating 10/10
5/5

"Had phoned their customer to check for updates with my purchase and the lady was very helpful. Was really thrilled when I was advised that order has been dispatched and based from the couriers' website with a scheduled delivery the following day. Already got my order and liked it so much."


No Avatar

Verified Customer
Rating 10/10
5/5

"ValueBasket was excellent! "


Rating 10/10
5/5

"Never expected fast shipping/delivery within 2 days after my order confirmed. Well done and keep it up. Thanks. "


Rating 8/10
4/5

"Purchase a Knog Qudos Action Waterproof Video Light , smooth transaction and receive the item within 5 days. "


No Avatar

Verified Customer
Rating 10/10
5/5

"Right product, delivered on time with good notifications.

Well Done
"


No Avatar

Verified Customer
Rating 10/10
5/5

"VALUE BASKET........great experience dealing with u guys. ...u have great service. ....prompt delivery. ....and item packed really well. ....and very easy to contact when necessary. ...thank u and i will certainly be buying more items from VALUE BASKET.....cheers and thanks again. "


No Avatar

Verified Customer
Rating 10/10
5/5

"I was initially a little worried about this transaction but in the end it all turned out just fine.
I was surprised when I discovered my order was to be shipped from Hong Kong as I was under the impression it was already here in Australia.
In the end... all good.
Thank you.
"


Rating 8/10
4/5

"After reading multiple negative reviews about this website, I was skeptical about buying anything from them. But I still did as the price was too tempting and I'm glad I did. It was a very pleasant shopping experience with just one annoying issue. I bought my camera on a Friday, and 2 days later, the price dropped by almost $200! I was so pissed but I figured that what I paid for was still much lesser than RRP. Anyways, I'm very satisfied with the time it took to reach me, less than 3 working days! It was neatly packed and wrapped around with many airbags to protect the camera. I love the camera a lot, it is working great so far and I hope it stays this way. Oh, another downside of this was that the charger plug provided was type A, but I am using type G in my country. However, a universal adapter was given, so I don't have any complains about this. Overall, I would recommend this site to others."


Rating 10/10
5/5

"Found a lot of things from their website and they were priced amazingly. Ordered for a new phone and happy to finally receive it."


No Avatar

Verified Customer
Rating 10/10
5/5

"very happy with product and price "


No Avatar

Verified Customer
Rating 10/10
5/5

"I was impressed with the regular tracking communication and also the speed of delivery. Product received in excellent condition. Very happy customer."


Rating 10/10
5/5

"Bought a Sigma Lens for Canon mount. The exact product came, much earlier than expected. It came in a well packaged bag, in an impact resistant air bubble wrap, and with a "void" sticker to prevent inappropriate access to my product. The product is in mint condition. There is absolutely no dust and speck until I removed the packing. Great value for an otherwise expensive product on retail. This is my first experience with Value Basket, and I am definitely going to get more stuff from them from now on."


No Avatar

Verified Customer
Rating 10/10
5/5

"Goods were delivered ahead of time, well packaged and overall the process was easy.

Highly recommended.
"


No Avatar

Verified Customer
Rating 4/10
2/5

"To start, they indicated PayPal as a payment but that option was not there when I tried to pay. The order was put in their system, money was taken from credit card and I got confirmation that all ok. Suddenly I received an email saying that they need a copy of electricity bill as a proof that I live in the indicated address. That was odd in the 'on-line ' selling. I tried to explain that delivery address is same as credit card address which they can verify through other channels but they did not listen. I tried to speak to a supervisor/ manager and that was denied too. I ended up cancelling the order . The only reason that I did not rate as 'totally dissatisfied ' was that the refund happened quickly. "

Rep reply posted Jun-29-2015

ValueBasket.com, ValueBasket.com rep has responded

“Dear Customer,

A separate security check is a normal process for many online businesses to confirm the identity of the cardholder.
Also, please note that we do have Paypal as a payment option, I will pass your information to our IT department for them to double check if there's any bug on our system.

Thank you for your understanding.”


Ratings Calculation Change


Share ValueBasket.com's store rating

ValueBasket.com is a Merchant Member! Learn more

ValueBasket.com is a merchant member
ValueBasket.com participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,851 merchant members.