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RatingsRating
Store InformationStore Info
Full Rating Profile
  • ValueBasket.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: http://www.valuebasket.com/contact
    • Phone: n/a
    • Customer Support: http://www.valuebasket.co
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.82/10 6.82/10
    Chance of future purchase: Rating 4.97/10 4.97/10
    Shipping & packaging: Rating 5.47/10 5.47/10
    Customer service: Rating 4.26/10 4.26/10
    Return/Replacement policy: Rating 3.17/10 3.17/10

724 Customer Reviews

Rating 10/10
5/5
2015-07-27

"Already got the order and the product is fine. Very happy as this is going to be a gift and it arrived just in time."


Rating 10/10
5/5
2015-07-27

"Communication has been great. Up-to-date progress for the order were emailed. Order process was fast and effective. Will make sure to order again."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-27

"Fast delivery. Product as advertised. Will use again."


No Avatar

Verified Customer
Rating 2/10
1/5
2015-07-27

"The order got delayed and delayed, customer service was unable to provide any good explanation, the price of the product i ordered got cheaper and cheaper everyday and i felt like i was a fool to buy it in the first place"

Rep reply posted Jul-27-2015

ValueBasket.com, ValueBasket.com rep has responded

“Dear Customer,

We apologize for any inconveniences caused.

Kindly note that your refund has been completed and will appear on your payment method. If the transaction does not appear on your next statement, please contact us via webform or your bank to further check.

Thank you for your understanding.”


No Avatar

Verified Customer
Rating 4/10
2/5
2015-07-27

"Dispatch period was over they guarantee."

Rep reply posted Jul-27-2015

ValueBasket.com, ValueBasket.com rep has responded

“Dear Customer,

I'm sorry to hear that our service has been so disappointing.

We greatly appreciate your comments and we will do our best to improve this in the future.

Many thanks for your understanding.”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-26

"Timely delivery. Missed the delivery. Hassle free with multiple pick up locations that worked well with my schedule."


No Avatar

Verified Customer
Rating 2/10
1/5
2015-07-25

"Order still hasn't been posted.
no notification to date.
I paid on the 6th of July 2015
it is now the 25th July 2015"

Rep reply posted Jul-26-2015

ValueBasket.com, ValueBasket.com rep has responded

“Dear Customer,

We apologize for any inconveniences caused.

I have advised our Customer Service Team and an agent will be in contact with you to provide resolution on this matter.

Thank you for your understanding.”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-24

"ValueBasket have been fantastic. I made an order for a mobile phone and was told it would take between 6-9 days to arrive. Well... I received an email a couple of days after purchase to say that my order had been expedited at no extra charge and it arrived 4 days later!

Thrilled with customer support, communication was great, I'm happy with the product and the whole transaction was quick and easy."


Rating 10/10
5/5
2015-07-24

"The ordered phone arrived after 5 days. They were really fast and most of their items are cheaper compared to other sellers. Will make sure to be back."


No Avatar

Verified Customer
Rating 8/10
4/5
2015-07-23

"Phone took longer than the predicted delivery time (6-9 days), but am happy so far with my purchase."


No Avatar

Verified Customer
Rating 4/10
2/5
2015-07-23

"It was disappointing that the order took about 3 weeks to be finalised. This is the same scenario for other phones ordered. However the delivery was fantastic! "

Rep reply posted Jul-28-2015

ValueBasket.com, ValueBasket.com rep has responded

“Dear Customer,

I'm sorry to hear that our service has been so disappointing.

We greatly appreciate your comments and we will do our best to improve this in the future.

Many thanks for your understanding.”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-23

"Great price for my Harman Kardon Onyx Studio. Fast delivery and hassle free."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-23

"Have used ValueBasket.com a few times now and will continue to do so. Great pricing, prompt service and never a problem. Great work guys."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-22

"Great Price, great Product and quick delivery. thanks!"


Rating 6/10
3/5
2015-07-21

"Had cancelled an order as until now the camera wasn't received. Placed an order on June 22 and no eta for dispatch."


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