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RatingsRating
Store InformationStore Info
Full Rating Profile
  • ValoreBooks.com
    • Address: 268 Summer Street | Suite 502 | Boston, MA
    • Contact: customerservice@valorebooks.com
    • Phone: 888-825-6731
    • Customer Support: 888-825-6731
    • Business Hours: 9:00 AM - 5:00 PM EST Mon - Fri
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.44/10 7.44/10
    Chance of future purchase: Rating 6.10/10 6.10/10
    Shipping & packaging: Rating 5.68/10 5.68/10
    Customer service: Rating 5.01/10 5.01/10
    Return/Replacement policy: Rating 4.99/10 4.99/10

10,890 Customer Reviews

Rating 10/10
5/5
modified review posted

"Best price I found for the book I needed. Also cheapest and fastest shipping. Will defiantly order from here again an recommend them to other . "

modified review Rep reply posted Apr-27-2015

valorebooks.com, ValoreBooks.com rep has responded

“Hello kristileigh140! ValoreBooks loves to hear that our customers are satisfied with their experience and will return to our marketplace for their textbook needs. We are glad that we are able to provide you with the books and service you need!”


Rating 10/10
5/5
modified review posted

"Quick delivery, cheap prices"

modified review Rep reply posted Apr-27-2015

valorebooks.com, ValoreBooks.com rep has responded

“Thanks for the feedback. Our main goal is to provide the items customers needs in a timely manner and affordable price! Glad we met that goal!”


Rating 10/10
5/5
modified review posted

"Easy to find and order the book. "

modified review Rep reply posted Apr-27-2015

valorebooks.com, ValoreBooks.com rep has responded

“Thanks for sharing your experience! We're happy to hear that our service have been a successful part of your ordering experience!”


Rating 10/10
5/5
modified review posted

"quick shipping and good pricing! thanks!"

modified review Rep reply posted Apr-27-2015

valorebooks.com, ValoreBooks.com rep has responded

“That's wonderful to hear! We're happy to know that your seller was able to send you a quality book in a timely manner!”


Rating 10/10
5/5
modified review posted

"Great price and quick delivery"

modified review Rep reply posted Apr-27-2015

valorebooks.com, ValoreBooks.com rep has responded

“Thanks for your feedback! We do our best at ValoreBooks to make sure our sellers are offering quality products with speedy service!”


Rating 10/10
5/5
modified review posted

"Loved it!! Got a great deal ????"

modified review Rep reply posted Apr-27-2015

valorebooks.com, ValoreBooks.com rep has responded

“Sounds like you've had a wonderful ordering experience with ValoreBooks! Glad to hear it!”


Rating 2/10
1/5
modified review posted

"I have not received my books and I start class tomorrow! I placed an order in about a week ago and asked for the fast delivery but haven't received them yet. I have already been charged but haven't received any books "

modified review Rep reply posted Apr-27-2015

valorebooks.com, ValoreBooks.com rep has responded

“We apologize on behalf of your seller that your book did not reach you when you'd expected. A representative will contact you shortly to confirm delivery occurred within the 7 day shipment window designated for expedited orders. If your book was delivered outside of that time, we will refund you the amount for the extra shipping service. Again, we apologize for the inconvenience!”


Rating 10/10
5/5
modified review posted

"Order arrived quickly and in perfect condition."

modified review Rep reply posted Apr-27-2015

valorebooks.com, ValoreBooks.com rep has responded

“Thanks for the feedback. Our main goal is to provide the items customers needs in a timely manner and affordable price! Glad we met that goal!”


Rating 10/10
5/5
modified review posted

"Very satisfied with the service"

modified review Rep reply posted Apr-27-2015

valorebooks.com, ValoreBooks.com rep has responded

“Sounds like you've had a wonderful ordering experience with ValoreBooks! Glad to hear it!”


Rating 10/10
5/5
modified review posted

"Got the books I needed and checked out within 3 min"

modified review Rep reply posted Apr-27-2015

valorebooks.com, ValoreBooks.com rep has responded

“Glad to know that you have found the process for purchasing books through our marketplace efficient!”


Rating 10/10
5/5
modified review posted

"I have not received the book yet, but my on-line experience went smoothly. Because of Amazon's ill treatment of their workers I'm trying to use other outlets for my purchases."

modified review Rep reply posted Apr-27-2015

valorebooks.com, ValoreBooks.com rep has responded

“Thanks for letting us know you are satisfied with your ordering experience! Please leave us more feedback when you've received your book!”


Rating 2/10
1/5
modified review posted

"I sent a brand new, mint condition, textbook to Valore. Just received a your textbook "does not meet our standards" notice, "cancelling" the pay they promised. Very, very poor, Valore! I've requested return of the book, and will not send any additional books their way. Shameful! "

modified review Rep reply posted Apr-27-2015

valorebooks.com, ValoreBooks.com rep has responded

“Hello. We apologize to hear that your item was not accepted for purchase by the buyer. Unfortunately, the condition of your item did not meet the standards upon arrival. When this occurs, the customer is sent an email automatically informing of the current status of the book and allowing the customer time to request their unaccepted item be returned at no additional charge. Allowing for processing and transit delays, the item will deliver back to the customer within 45 business days. At any point during that time, a customer may request the tracking information attached for that return. Again we sincerely apologize for the inconvenience this has caused you.”


Rating 2/10
1/5
modified review posted

"Three days after the order was placed I received an email stating the books were no longer available."

modified review Rep reply posted Apr-27-2015

valorebooks.com, ValoreBooks.com rep has responded

“Hello jakenelson-20855. I'm sorry to hear that your books could not be delivered to you. ValoreBooks regrets that we could not help fulfill your order in the time you needed. A representative will contact you shortly to present further options regarding this order. We will do our best to make sure you receive the books you need.”


Rating 10/10
5/5
modified review posted

"The delivery was fast and the item was correct."

modified review Rep reply posted Apr-27-2015

valorebooks.com, ValoreBooks.com rep has responded

“Thanks for your feedback skramor! ValoreBooks does its best to make sure our sellers are offering the best books and most immediate service!”


Rating 10/10
5/5
modified review posted

"It was easy to find the best deal for a book and it was shipped out very fast."

modified review Rep reply posted Apr-27-2015

valorebooks.com, ValoreBooks.com rep has responded

“Thanks for your feedback! We do our best at ValoreBooks to make sure our sellers are offering quality products with speedy service!”


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ValoreBooks.com is a merchant member
ValoreBooks.com participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,853 merchant members.