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RatingsRating
Full Rating Profile
    • Address: 1118 Pony Express Hwy
    • Contact: service@valleyvet.com
    • Phone: 800-419-9524
    • Customer Support: 800-419-9524
    • Business Hours: 24/7
    • Fax: 800-446-5597

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.25/10 6.25/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

5,554 Customer Reviews

No Avatar
Maine
Rating 10/10
5/5
modified review posted

"A phenomenal place to order hard to find items, and they ship fast. I live in a remote area, and here I can get everything I need sent to me QUICK!
I ordered a fence charger-it later proved to have a manufacture defect. Their customer service directed me how to handle it and I got a new charger right away from the manufacturer.
A great place with great customer service and virtually endless selection!
"



Rating 2/10
1/5
modified review posted

"I ordered a pair of boots back in October and received them not too long after that. They were too big, so I sent them back (paid my own money to send them back) and was reassured that I would be reimbursed back. Come to find out I was not reimbursed and I never received my second pair of boots that I had ordered and paid for and it was well over a month. I never received any information on it either, no email or anything. I called 2-3 times and asked when I would receive my boots. So I would have been out of that money if I hadn't have called. They were just going to keep my money I guess. They kept telling me that I should hear from them within a week. Well I finally told them I demanded to know why it was taking so long. I received a call the next morning and they told me that my boots were no longer available! I WAS SO FURIOUS!! I don't understand why they didnt tell me that when I sent the original boots back and why they still allowed me to purchase the second pair of boots. Bad communication with the manufacturer on their own and BAD BUSINESS! I would NOT recommend them to ANYONE! Terrible customer service!!!"

modified review This review was modified by tmoss1 on February 04 2014 01:36:17 PM

Rating 10/10
5/5
modified review posted

"great company. I order every 2 weeks from them and has always been a great experience."


Rating 10/10
5/5
modified review posted

"Shipped what I asked for quickly, and correctly."

modified review This review was modified by gmg8121 on September 05 2013 07:35:15 AM

Rating 10/10
5/5
modified review posted

"Excellent experience with Valley Vet. Company handled my order expeditiously,even to the point of calling me, and shipping was lightening fast."


Rating 10/10
5/5
modified review posted

"This is the first time I have ordered from this site. Have saved Valley Vet Supply to my favorites list. Service was great and will definitely use again!"


Rating 10/10
5/5
modified review posted

"Very satisfied, intend to reorder."


Rating 10/10
5/5
modified review posted

"Geeat service. Fast shipping "


Rating 10/10
5/5
modified review posted

"Fast Delivery and Very Efficient Staff."


Rating 10/10
5/5
modified review posted

"Delivery was quick and accurate."


Rating 10/10
5/5
modified review posted

"delivered on time and exactly the day they said it would be there"


Rating 10/10
5/5
modified review posted

"Quick, easy and good service."


Rating 10/10
5/5
modified review posted

"I am a repeat customer to Valley Vet. I have always been happy to be able to buy the vaccines and syringes needed to vaccinate my small herd of horses. I buy wormers in bulk for the year too. Thank you Valley Vet!! "

modified review This review was modified by dadrio on March 05 2013 07:39:07 AM

Rating 10/10
5/5
modified review posted

"Easy checkout, fast delivery, items as described! Love their pricing, best I have found yet so I only use Valley Vet for my equine purchases."


Rating 10/10
5/5
modified review posted

"NO PROBLEM AT ALL. PACKAGE WAS DELIVERED IN 3 DAYS. VERY SATISFIED"


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