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Full Rating Profile
  • Valley Vet Supp
    • Address: 1118 Pony Express Hwy
    • Contact: service@valleyvet.com
    • Phone: 800-419-9524
    • Customer Support: 800-419-9524
    • Business Hours: 24/7
    • Fax: 800-446-5597

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.33/10 8.33/10
    Chance of future purchase: Rating 6.67/10 6.67/10
    Shipping & packaging: Rating 8.33/10 8.33/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

5,559 Customer Reviews

Rating 10/10
5/5
modified review posted

"We have been using Valley Vet for almost a year now and are very happy! They are fast, courteous and the prices are 25% to 50% less than my Vet! Love them!!!"



weep4me2's Avatar
Bridgeton, NJ
Rating 10/10
5/5
modified review posted

"Price was good and they had in stock. Shipped quickly and correctly."


Rating 2/10
1/5
modified review posted

"I wanted to cancel my order and get a refund because my dog died. Wrote emails, and a letter. Did not get a response, or a refund. "

modified review This review was modified by retostamm on March 15 2015 05:15:54 PM

Rating 10/10
5/5
modified review posted

"I've used Valley Vet a couple of times now, and they've provided the kind of customer service you look for. Informative progress emails, super fast service, and products as advertised. Good job, guys!"


Rating 10/10
5/5
modified review posted

"I use them frequently and love their prices and customer service. Very fast shipping too!"

modified review This review was modified by Sassysorrel on September 10 2014 04:33:12 PM

No Avatar
Maine
Rating 10/10
5/5
modified review posted

"A phenomenal place to order hard to find items, and they ship fast. I live in a remote area, and here I can get everything I need sent to me QUICK!
I ordered a fence charger-it later proved to have a manufacture defect. Their customer service directed me how to handle it and I got a new charger right away from the manufacturer.
A great place with great customer service and virtually endless selection!
"


Rating 2/10
1/5
modified review posted

"I ordered a pair of boots back in October and received them not too long after that. They were too big, so I sent them back (paid my own money to send them back) and was reassured that I would be reimbursed back. Come to find out I was not reimbursed and I never received my second pair of boots that I had ordered and paid for and it was well over a month. I never received any information on it either, no email or anything. I called 2-3 times and asked when I would receive my boots. So I would have been out of that money if I hadn't have called. They were just going to keep my money I guess. They kept telling me that I should hear from them within a week. Well I finally told them I demanded to know why it was taking so long. I received a call the next morning and they told me that my boots were no longer available! I WAS SO FURIOUS!! I don't understand why they didnt tell me that when I sent the original boots back and why they still allowed me to purchase the second pair of boots. Bad communication with the manufacturer on their own and BAD BUSINESS! I would NOT recommend them to ANYONE! Terrible customer service!!!"

modified review This review was modified by tmoss1 on February 04 2014 01:36:17 PM

Rating 10/10
5/5
modified review posted

"great company. I order every 2 weeks from them and has always been a great experience."


Rating 10/10
5/5
modified review posted

"Shipped what I asked for quickly, and correctly."

modified review This review was modified by gmg8121 on September 05 2013 07:35:15 AM

Rating 10/10
5/5
modified review posted

"Excellent experience with Valley Vet. Company handled my order expeditiously,even to the point of calling me, and shipping was lightening fast."


Rating 10/10
5/5
modified review posted

"This is the first time I have ordered from this site. Have saved Valley Vet Supply to my favorites list. Service was great and will definitely use again!"


Rating 10/10
5/5
modified review posted

"Very satisfied, intend to reorder."


Rating 10/10
5/5
modified review posted

"Geeat service. Fast shipping "


Rating 10/10
5/5
modified review posted

"Fast Delivery and Very Efficient Staff."


Rating 10/10
5/5
modified review posted

"Delivery was quick and accurate."


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