Valex Computers, Inc Reviews - Ratings at ResellerRatings

We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


Price Check

Before you buy compare prices at other stores

Rating 6.67/10 3 reviews

6.67 / 100
Facebook share
Valex Computers, Inc is not a merchant member
Valex Computers, Inc does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!

All Customer Reviews (3)

Rating 10/105/5
modified review posted

"I had a good experience with these guys. Ordered Intel barebones, separate hard drive, Win XP. Placed order Friday 2/25 they billed my credit card Monday 2/28 and I received parts one week later on monday 3/7. HD was installed in barebones as requested, all parts appear new and system works fine. Only problem was no communication. I got an auto-email when I placed order and never heard anything else, when I emailed to check order status they never answered, when I called I was told someone would call me back which never happened, also "track order" on their website is never updated - my order status still shows "pending" (same thing it said the day I placed the order). Nevertheless they shipped my order fast and got it right and I am quite satisfied."

Rating 10/105/5
modified review posted

"Received the Items in a timely matter in good condition, all parts were New not refurbished..Excellant expeirience"

No Avatar
malibu usa
Rating 2/101/5
modified review posted

"You deal with Valex at your peril. I ordered a $900 laptop. After a couple weeks, I called to check the status (They just took my money and never told me anything). Still on backorder. When I asked to cancel and get a refund, Valex talked me out of it by promising to overnight it in 3 days. After 4 days I called again, and they said they'd ship the very next day. I waited another week before calling again. My order was still backordered, so I asked for a cancellation/refund. They promised to refund on that same day. After 6 days I still didnt have a refund, so I called & emailed them again and told my CC company that the charge was fraudulent. After my CC contacted Valex, I got a 90% refund for my order. This is a full 6 weeks after my original order. (They assure delivery in 5-10 business days on the website.) I am out $90 after waiting 6 weeks with NOTHING to show for it besides grief and trouble. I felt like I was being conned out of $900, now only $90 which I refuse to pay.

I won!!!! After a few months, about 15 phone calls, and a long letter, my credit card has been refunded the remaining 10%.

Please contact me if you have any questions about my experience with Valex.

modified review This review was modified by valexsucks on February 19 2004 05:21:53 PM

See all Merchant Members »

Price Check

Before you buy compare prices at other stores

wall street journal logo