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"THIS COMPANY IS A COMPLETE SCAM!!!!!Ordered a belt for my vacuum on Nov 1, was told on the 2nd that it was shipped. November 19th....STILL NO BELT....and absolutely no contact from vacuums24x7. It is horrible to go so long without a vacuum in a home of a family. I really just wish they would have said something to me so that I can order my hard to find dyson vacuum belt from someone else instead of steal my money and drag me along. I wish I would have researched this company and found this site before I ordered!"
"Vacuums 24x7 is very slow to fill orders.Only received half my order.The other half they claim "is not available anywhere in U.S.". It is a roller brush for a Dyson.It is a common part and available at every other merchant I've contacted.I called Vacuums 24x7 .Their telephone # 703-450-7778 .Im told that it will be arriving shortly.Poor execuse for a business.I would not recommend them to anyone."
"I am normally very patient, but this place is the absolute worst I have ever experienced. Communication about why I did not receive my order difficult at best, and received a rather nonsensical excuse as a response. Now at the point of zero responses, and of course, no product delivered. I requested my order be canceled, my card refunded, and an email response verifying that has happened. A perfect candidate for lawsuits and the BBB. I am not vindictive, but perhaps if enough of us do just that something will happen. "
"I ordered over $50.00 worth of various vac parts and have not received anything as of today. On 2/16/10 I received an automated email from Falcon Trading Co. (Vacuums24x7.com) explaining that the bad weather has delayed shipments. Then on 2/25/10 I received another email stating that my order was sent to their warehouse but with the caveat that this did not mean that my order would ship right away and that I would receive another email once my goods shipped--I am still waiting. Then I finally found another way to email them (vacuums24x7@gmail.com) and got this reply: "New Greetings from vacuums24x7@gmail.com!
PLEASE READ THIS ENTIRE MESSAGE. IT CONTAINS IMPORTANT INFORMATION ABOUT THE STATUS OF YOUR ORDER.
WE ARE SORRY
We forgot to update our old message!
This email address is no longer being monitored, but we are taking your questions and answering them daily at our support website!
Our store went down over the weekend, and our technicians are double-time to bring the store back online.
THIS EMAIL ADDRESS WILL NO LONGER BE MONITORED. PLEASE USE THE LINK ABOVE." When I used the link above I got this: "Dear Customer, Hi, we are very sorry for our inattention to you. We do not ordinarily monitor our gmail account, but we noticed the old message on there that we have never updated. Our website went down sometime over the weekend, and our technicians are working on that now. Our warehouse, however, is open and shipping many orders today. If you have a question about order status, or anything else, please ask it here. We will get back to you with detailed information within 24 hours. Thanks very much for your business and your patience with us. George". So I tried the url to the support desk and got this: I tried to contact them by email and got a drop-down box as follows: "A username and password are being requested by http://www.vacuums24x7.com. The site says: "V24X7"". I don't recall setting up a username and password! At any rate, I have no heard from them and if I dont' by tomorrow I will file a complaint with * Commodities Fraud: Commodity Futures Trading Commission (CFTC) * Consumer Fraud: Federal Trade Commission I have also found further information regarding Vacuums24x7 at Ripoff Report: http://www.ripoffreport.com/appliances/-potomac-vacuums-app/-potomac-vacuums-appliances-4934d.htm--here another complaint suggests the following: "If you have been a victim of Vacuums24x7, Potomac Vacuums, HooverPartStore.com, or other entities of this company, the new company is located at 14158 Willard Rd. Unit F, Chantilly VA 20151 and you can reach the owner directly at the email address smutlu at gmail dot com." Seems like we might be getting ripped-off! "
This review was modified by squirl007 on March 13 2010 11:08:26 PM
"Fter months of trying to get an answer as to WHY my order has not shipped...I AM STILL WAITING..the latest word is that the original owner filed bankruptcy..this is a CROCK!! So many times these companies do this to avoid being taken to court for stealiong customer money..change names and "OWNERS" when in fact the originals owners have just changed company names. My husband is an attorney and as such we will keep investigating until this is resolved..one way or the other. there is no place for people like this except for one! Sharon"
"I ordered 2 items on 17 February 2010 and this company took my money with no problems, coming out of my account a few days later but has not sent the parts and all the webb sites to check on status will not work. I would not advise anyone to use this company since they do not seem reputable."
"I still have not received my order. I was told last week that my order would go out on the 25th of Feb and was late due to snow storms in the area. I would recieve an update and a tracking number then in an email. I have not received either. Everytime I try to send an email, I get no answer. Now I am blocked from the website and they don't answer my emails."
"Ordered on Early Feb, when I didn't get my order I went through their "contact" process, I got a blanket reply about winter storms closing down the entire area. After another two weeks I still got no reply so I tried again to contact them, after three more emails They said the order was sent to their warehouse. After a couple more weeks with no parts, I have tried for the last week to contact them with absolutely no reply. DO NOT ORDER FROM THEM!!! Now I am going to have to dispute with the CC company, and I am going to see if I can get an interstate fraud investigation going."
"It's a little late but I ordered a part from the potomacvac Guys and now have to dispute it through my card company,PayPal,and the new owner whom I haven't had any reply from. The first order was on a backorder for a time until they fessed up and said they went under. The next order through the new guy at Falcon went great it was a matter of what you ordered and when that why in my opinion some felt they got screwed and others didn't "
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posted Jul-12-2010 
posted Jun-08-2010 
This review was modified by 
![Share](javascript:share_rating({"review_body":">>>DO NOT DO BUSINESS WITH THIS COMPANY","link":"http:\/\/www.resellerratings.com\/store\/Vacuums24x7\/comment\/584502#comment584502","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vacuums24x7.jpg","store_name":"Vacuums24x7.com","username":"trw6142","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Vacuums 24x7 is very slow to fill orders.Only received half my order.The other half they claim \u0022is not available anywhere in U.S.\u0022. It is a roller brush for a Dyson.It is a common part and available at every other merchant I\u0027ve contacted.I called Vacuums 24x7 .Their telephone # 703-450-7778 .Im told that it will be arriving shortly.Poor execuse for a business.I would not recommend them to anyone.","link":"http:\/\/www.resellerratings.com\/store\/Vacuums24x7\/comment\/574557#comment574557","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vacuums24x7.jpg","store_name":"Vacuums24x7.com","username":"saydpoo","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am normally very patient, but this place is the absolute worst I have ever experienced. Communication about why I did not receive my order difficult at best, and received a rather nonsensical excuse as a response. Now at the point of zero responses, and of course, no product delivered. I requested my order be canceled, my card refunded, and an email response verifying that has happened. A perfect candidate for lawsuits and the BBB. I am not vindictive, but perhaps if enough of us do just that something will happen. ","link":"http:\/\/www.resellerratings.com\/store\/Vacuums24x7\/comment\/558699#comment558699","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vacuums24x7.jpg","store_name":"Vacuums24x7.com","username":"phil357","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered over $50.00 worth of various vac parts and have not received anything as of today. On 2\/16\/10 I received an automated email from Falcon Trading Co. (Vacuums24x7.com) explaining that the bad weather has delayed shipments. Then on 2\/25\/10 I received another email stating that my order was sent to their warehouse but with the caveat that this did not mean that my order would ship right away and that I would receive another email once my goods shipped--I am still waiting. Then I finally found another way to email them (vacuums24x7@gmail.com) and got this reply: \u0022New Greetings from vacuums24x7@gmail.com!<br><br>PLEASE READ THIS ENTIRE MESSAGE. IT CONTAINS IMPORTANT INFORMATION<br>ABOUT THE STATUS OF YOUR ORDER.<br><br>WE ARE SORRY<br><br>We forgot to update our old message!<br><br>This email address is no longer being monitored, but we are taking<br>your questions and answering them daily at our support website!<br><br>Our store went down over the weekend, and our technicians are<br>double-time to bring the store back online.<br><br>Please visit our support desk at<br><br>http:\/\/www.vacuumpartsplus.com\/cgi-bin\/ttx.cgi?cmd=newticket&sid=&style=&form=contact_form<br><br>THIS EMAIL ADDRESS WILL NO LONGER BE MONITORED. PLEASE USE THE LINK ABOVE.\u0022 When I used the link above I got this: \u0022Dear Customer, Hi, we are very sorry for our inattention to you. We do not ordinarily monitor our gmail account, but we noticed the old message on there that we have never updated. Our website went down sometime over the weekend, and our technicians are working on that now. Our warehouse, however, is open and shipping many orders today. If you have a question about order status, or anything else, please ask it here. We will get back to you with detailed information within 24 hours. Thanks very much for your business and your patience with us. George\u0022. So I tried the url to the support desk and got this: I tried to contact them by email and got a drop-down box as follows: \u0022A username and password are being requested by http:\/\/www.vacuums24x7.com. The site says: \u0022V24X7\u0022\u0022. I don\u0027t recall setting up a username and password! At any rate, I have no heard from them and if I dont\u0027 by tomorrow I will file a complaint with * Commodities Fraud: Commodity Futures Trading Commission (CFTC)<br>* Consumer Fraud: Federal Trade Commission <br>I have also found further information regarding Vacuums24x7 at Ripoff Report: http:\/\/www.ripoffreport.com\/appliances\/-potomac-vacuums-app\/-potomac-vacuums-appliances-4934d.htm--here another complaint suggests the following: \u0022If you have been a victim of Vacuums24x7, Potomac Vacuums, HooverPartStore.com, or other entities of this company, the new company is located at 14158 Willard Rd. Unit F, Chantilly VA 20151 and you can reach the owner directly at the email address smutlu at gmail dot com.\u0022 Seems like we might be getting ripped-off! ","link":"http:\/\/www.resellerratings.com\/store\/Vacuums24x7\/comment\/549492#comment549492","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vacuums24x7.jpg","store_name":"Vacuums24x7.com","username":"squirl007","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Fter months of trying to get an answer as to WHY my order has not shipped...I AM STILL WAITING..the latest word is that the original owner filed bankruptcy..this is a CROCK!! So many times these companies do this to avoid being taken to court for stealiong customer money..change names and \u0022OWNERS\u0022 when in fact the originals owners have just changed company names. My husband is an attorney and as such we will keep investigating until this is resolved..one way or the other. there is no place for people like this except for one! Sharon","link":"http:\/\/www.resellerratings.com\/store\/Vacuums24x7\/comment\/548096#comment548096","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vacuums24x7.jpg","store_name":"Vacuums24x7.com","username":"Suzy2","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered 2 items on 17 February 2010 and this company took my money with no problems, coming out of my account a few days later but has not sent the parts and all the webb sites to check on status will not work. I would not advise anyone to use this company since they do not seem reputable.","link":"http:\/\/www.resellerratings.com\/store\/Vacuums24x7\/comment\/547835#comment547835","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vacuums24x7.jpg","store_name":"Vacuums24x7.com","username":"tabennett","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I still have not received my order. I was told last week that my order would go out on the 25th of Feb and was late due to snow storms in the area. I would recieve an update and a tracking number then in an email. I have not received either. Everytime I try to send an email, I get no answer. Now I am blocked from the website and they don\u0027t answer my emails.","link":"http:\/\/www.resellerratings.com\/store\/Vacuums24x7\/comment\/546951#comment546951","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vacuums24x7.jpg","store_name":"Vacuums24x7.com","username":"starwoodaz","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered on Early Feb, when I didn\u0027t get my order I went through their \u0022contact\u0022 process, I got a blanket reply about winter storms closing down the entire area. After another two weeks I still got no reply so I tried again to contact them, after three more emails They said the order was sent to their warehouse. After a couple more weeks with no parts, I have tried for the last week to contact them with absolutely no reply. DO NOT ORDER FROM THEM!!! Now I am going to have to dispute with the CC company, and I am going to see if I can get an interstate fraud investigation going.","link":"http:\/\/www.resellerratings.com\/store\/Vacuums24x7\/comment\/546410#comment546410","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vacuums24x7.jpg","store_name":"Vacuums24x7.com","username":"dial912","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"It\u0027s a little late but I ordered a part from the potomacvac Guys and now have to dispute it through my card company,PayPal,and the new owner whom I haven\u0027t had any reply from. The first order was on a backorder for a time until they fessed up and said they went under. The next order through the new guy at Falcon went great it was a matter of what you ordered and when that why in my opinion some felt they got screwed and others didn\u0027t ","link":"http:\/\/www.resellerratings.com\/store\/Vacuums24x7\/comment\/545446#comment545446","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vacuums24x7.jpg","store_name":"Vacuums24x7.com","username":"pw2010","rating":"2"}, "single");){kind=link}
"THIS COMPANY IS A COMPLETE SCAM!!!!!Ordered a belt for my vacuum on Nov 1, was told on the 2nd that it was shipped. November 19th....STILL NO BELT....and absolutely no contact from vacuums24x7. It is horrible to go so long without a vacuum in a home of a family. I really just wish they would have said something to me so that I can order my hard to find dyson vacuum belt from someone else instead of steal my money and drag me along. I wish I would have researched this company and found this site before I ordered!"