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"Return policy is awful and they refuse to work with you. Do not ever order from this company. You will regret giving them a dime."
"My DC07 is over a decade old and it was time for a few replacement parts I have broken over the last couple years. For just the few dollars I spent on the site, my Dyson is as good as new and I'm sure I'll get another decade out of it.I ordered a replacement canister lid, a #15 spring and a wand release catch. The parts shipped the next day and I had them installed a couple minutes later. Its taken me three times longer to write this review. I will buy any future parts I need from them."
"My third purchase from Vacuum-Direct. Excellent company, very nice to deal with. I needed help choosing a Miele accessory and found the phone support very helpful. Best price and Item arrived in 2 days. Thanks a million!"
"Needed a parts for my Dyson. I accidentally ordered 1 wrong part out of 3. The handled my inquiry nicely and received my replacement 3 days later - WOW, very pleased."
"Don't buy anything from www.vacuum-direct.com. They are very rude, and they have terrible exchange or return policy.If they shipped you the wrong parts, then you stuck with it. They rip you off.vacuum-direct, vacuum direct, dyson vacuumThey should get a zero star."
"My item was shipped promptly, arrived on time, and was as advertised. Thanks Vacuum-Direct!"
"Quick shipping, exactly as listed, good prices, no issues, recommended :)"
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