We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Ratings Rating
Full Rating Profile
  • Rating 7.14/10 7 reviews

    7.14 / 100
    Facebook share
    Vacuum-Direct is not a merchant member
    Vacuum-Direct does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
  • Vacuum-Direct contact information

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

All 7 Customer Reviews

Rating 2/10
modified review posted

"Return policy is awful and they refuse to work with you. Do not ever order from this company. You will regret giving them a dime."

modified review This review was modified by mkolbe on June 14 2013 01:01:37 PM

Rating 10/10
modified review posted

"My DC07 is over a decade old and it was time for a few replacement parts I have broken over the last couple years. For just the few dollars I spent on the site, my Dyson is as good as new and I'm sure I'll get another decade out of it.

I ordered a replacement canister lid, a #15 spring and a wand release catch. The parts shipped the next day and I had them installed a couple minutes later. Its taken me three times longer to write this review. I will buy any future parts I need from them.

modified review This review was modified by Eric_in_SJ on January 14 2013 12:52:16 PM

Rating 10/10
modified review posted

"My third purchase from Vacuum-Direct. Excellent company, very nice to deal with. I needed help choosing a Miele accessory and found the phone support very helpful. Best price and Item arrived in 2 days. Thanks a million!"

Rating 10/10
modified review posted

"Needed a parts for my Dyson. I accidentally ordered 1 wrong part out of 3. The handled my inquiry nicely and received my replacement 3 days later - WOW, very pleased."

Rating 2/10
modified review posted

"Don't buy anything from www.vacuum-direct.com.

They are very rude, and they have terrible exchange or return policy.

If they shipped you the wrong parts, then you stuck with it. They rip you off.

vacuum-direct, vacuum direct, dyson vacuum

They should get a zero star.

Rating 10/10
modified review posted

"My item was shipped promptly, arrived on time, and was as advertised. Thanks Vacuum-Direct!"

Rating 10/10
modified review posted
ResellerRatings.com TOP REVIEWER!

"Quick shipping, exactly as listed, good prices, no issues, recommended :)"

See all Merchant Members »