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Ratings Rating
Full Rating Profile
  • Rating 7.14/10 7 reviews

    7.14 / 100
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    Vacuum-Direct does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
  • Vacuum-Direct contact information

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

All 7 Customer Reviews

Rating 2/10
1/5
modified review posted

"Return policy is awful and they refuse to work with you. Do not ever order from this company. You will regret giving them a dime."

modified review This review was modified by mkolbe on June 14 2013 01:01:37 PM



Rating 10/10
5/5
modified review posted

"My DC07 is over a decade old and it was time for a few replacement parts I have broken over the last couple years. For just the few dollars I spent on the site, my Dyson is as good as new and I'm sure I'll get another decade out of it.

I ordered a replacement canister lid, a #15 spring and a wand release catch. The parts shipped the next day and I had them installed a couple minutes later. Its taken me three times longer to write this review. I will buy any future parts I need from them.
"

modified review This review was modified by Eric_in_SJ on January 14 2013 12:52:16 PM

Rating 10/10
5/5
modified review posted

"My third purchase from Vacuum-Direct. Excellent company, very nice to deal with. I needed help choosing a Miele accessory and found the phone support very helpful. Best price and Item arrived in 2 days. Thanks a million!"


Rating 10/10
5/5
modified review posted

"Needed a parts for my Dyson. I accidentally ordered 1 wrong part out of 3. The handled my inquiry nicely and received my replacement 3 days later - WOW, very pleased."


Rating 2/10
1/5
modified review posted

"Don't buy anything from www.vacuum-direct.com.

They are very rude, and they have terrible exchange or return policy.

If they shipped you the wrong parts, then you stuck with it. They rip you off.

vacuum-direct, vacuum direct, dyson vacuum

They should get a zero star.
"


Rating 10/10
5/5
modified review posted

"My item was shipped promptly, arrived on time, and was as advertised. Thanks Vacuum-Direct!"


Rating 10/10
5/5
modified review posted
ResellerRatings.com TOP REVIEWER!

"Quick shipping, exactly as listed, good prices, no issues, recommended :)"



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