Vacdepot.com Reviews - vacdepot.com Ratings at ResellerRatings

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vacdepot.com

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Rating 9.30/10 143 reviews

9.30/100
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All Customer Reviews (143)


Rating 10/10 5/5
modified review posted Jun-06-2013

"I ordered Sun night, received product Thurs: excellent. The product is exactly as advertised. Price was reasonable. Quite satisfactory buying experience. Vacdepot.com has my recommendation. "

Rating 8/10 4/5
modified review posted Jun-02-2013

"I am wondering why there is a bag in my bagless vacuum?"

Rating 10/10 5/5
modified review posted Jun-02-2013

"very easy, very fast, exactly right, thanks."

Rating 10/10 5/5
modified review posted May-29-2013

"Easy Order, Quick Shopping Cart experience"

Rating 10/10 5/5
modified review posted May-29-2013

"Great website, products and superfast delivery."

Rating 2/10 1/5
modified review posted May-27-2013

"They posted items on their website that they did not have, i purchased and was waiting on orders to be delivered. it took them about 1 week to notify me that they only have 2 of the 8 items ordered available and if i wanted them to deliver only the 2 that they had."

modified review reply posted May-28-2013
Vacdepot Vacuum Systems's Avatar
Vacdepot Vacuum Systems, Vacdepot.com rep has responded

“This customer ordered a closeout item which clearly states only 2 units are available http://www.vacdepot.com/product-info/69 . The terms clearly listed before you order are "Final Sale, No Backorders". The customer ordered 8 anyway. We took a few days to email other vendors and locate all 8 of the item. We were unsuccessful, but not for the lack of trying.

We emailed and let the customer know we have only the 2 listed on the Website - not the 8 they requested. We also offered a similar stock item with the same 60% discount as the closeout, or we would cancel the order. They elected to cancel the order. No items were ever sent and no charges were ever posted.

Our Website requires you to see the description of this closeout items before you order which shows the special terms (and quantity available) at the top in very obvious bold face type. It is up to each customer to read description of items they order - and we strongly encourage everyone to do that on every purchase.”

Rating 8/10 4/5
modified review posted May-25-2013

"It would have been nice to not have to jump through hoops in order to complete this order. This is the first time in all my online ordering experience that I have had to do this.. Very suspicious. But every thing came out ok in the end. "

Rating 10/10 5/5
modified review posted May-24-2013

"Arrived quickly and safely. Thank you"

Rating 10/10 5/5
modified review posted May-24-2013

"They delivered our new vacuum cleaner early even"

Rating 10/10 5/5
modified review posted May-24-2013

"What I ordered is what was delivered in less than 3 days."

Rating 10/10 5/5
modified review posted May-23-2013

"Perfect service, great equipment."

Rating 10/10 5/5
modified review posted May-22-2013

"Very satisfied with the shipment. It arrived on time and in tact."

Rating 10/10 5/5
modified review posted May-22-2013

"Order was delivered 2 days after ordering. The website was very easy to use. Prices were excellent."

Rating 10/10 5/5
modified review posted May-21-2013

"Everything was delivered perfectly... Haven't hooked up the unit yet, will do this weekend"

Rating 10/10 5/5
modified review posted May-21-2013

"Quick to ship, no problems!"

 
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