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  • VMInnovations VMInnovations Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1421 Kingbird Rd
    • Contact: help@vminnovations.com
    • Phone: 402-474-7188
    • Customer Support: 866-639-9320
    • Business Hours: Monday 9:00am - 6:30pm, Tuesday - Thursday, 9:00am - 9:30pm, Friday 9:00am - 5:00pm, Sunday 6PM-8PM
    • Fax: 402-742-6344

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.43/10 6.43/10
    Chance of future purchase: Rating 5.63/10 5.63/10
    Shipping & packaging: Rating 6.25/10 6.25/10
    Customer service: Rating 6.07/10 6.07/10
    Return/Replacement policy: Rating 3.33/10 3.33/10

9,786 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-23

very satisfied with my chain saw

"The chain saw arrived in a very timely fashion and after getting my gas/oil mixture right I cut down a tree like cutting through butter. :)"


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Verified Customer
Rating 10/10
5/5
2016-08-22

1st time buyer and will buy again

"i bought inflatable bean bags, as described...sized for a talk adult or a tween, comfy, great price, fast shipping."


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Verified Customer
Rating 10/10
5/5
2016-08-22

A toasty tasty deal

"Always thought Oster was a reputable brand so i gave it a try. I was pleased when the toaster arrived the next day. Wow what service! Very happy with the large slots for bagels it's great. Will buy from again. "


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Verified Customer
Rating 4/10
2/5
2016-08-21

expect to gamble

"I received the 18 inch homelite chainsaw right on time. the price is great assembly was easy but the saw will not start. After 2 days of trying it is going to the shop to find out what is wrong. You kind of expect a 50/50 shot when we don't know who is working on these or where they get parts. "


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Verified Customer
Rating 10/10
5/5
2016-08-20

Quick and reliable service

"The item was delivered really quick and was up to the standards I would expect. "


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Verified Customer
Rating 10/10
5/5
2016-08-19

Sweet!!

"My order arrived before I new it .. Great service and respectful help when I checked on my order.... I'll def be back for more savings
Thanks !! John Taylor
"


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Verified Customer
Rating 10/10
5/5
2016-08-18

Amazing fast paced quality products

"This is the second time we have ordered from VMINNOVATIONS. I absolutely love how quick my product ships and gets to my door!! "


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Verified Customer
Rating 10/10
5/5
2016-08-18

Great Experience Shopping with VMInnovations for Razor Scooter (E300S)

"Super happy with purchase of Razor E300S scooter from VMInnovations - great price, prompt delivery."


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Verified Customer
Rating 10/10
5/5
2016-08-15

Awesome

"Fast delivery and good product "


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Verified Customer
Rating 10/10
5/5
2016-08-15

Great deals

"Fabulous service and great products"


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Verified Customer
Rating 10/10
5/5
2016-08-14

Great Service!!!!

"Great product and fast delivery!!!!!!"


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Verified Customer
Rating 10/10
5/5
2016-08-12

Great Deal; Awesome Shopping Experience!

"I love the product I bought from this store! It was such a good deal- an air recliner with ottoman which we absolutely love! What's even more awesome is the smooth shopping experience with the store! Discount was applied with ease and shipping was super fast! Five star rating from me!"


Rating 2/10
1/5
2016-08-12

Horrible customer service, does NOT honor return policy

"

Ordered a pool pump from them.It came quick, but died after only 2 days.

They listed themselves as having a 60-day return policy and excellent customer service. Instead of honoring their return policy, to swap out the defective unit for a new unit, like any other reputable retailer would, they passed me off to the manufacturer's warranty. Having something fixed through the manufacturer's warranty takes forever...

And my pool has been out of commission for 2 weeks now with Summer coming to an end.So thank to VMInnovations horrible customer service, which they seem so proud of, they pretty much ruined pool time for the last part of the Summer.
"

This review was modified by netwrok on August 12 2016 07:37:46 AM

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Verified Customer
Rating 10/10
5/5
2016-08-11

A Cool way to chill

"I ordered this for my hubby to have just a comfy light weight chair to take along anywhere to relax, so far so good. Easy to inflate with a compressor. "


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Verified Customer
Rating 10/10
5/5
2016-08-11

Best Customer Service I've Ever Experienced!

"I purchased a Voyager 1000 Inflatable raft. It was delivered yesterday and the box was in perfect condition. Upon opening it I discovered the manual pump had a large crack in it and a broken piece the size of a quarter. I sent an e-mail to them regarding the broken pump and their website stated it would be 24-48 hours for a response. Within 2 hours of my early afternoon e-mail I had not only a response, but a RMA number and FedEx return label to return the raft. I called today to see if I could just have the broken pump replaced and spoke with Matt in Customer Service. I explained it wouldn't be cost effective for them to pay additional shipping both ways to replace the entire raft when only the pump was defective. He agreed and offered to replace the broken pump with an upgraded model. He asked if I wanted a 12v electric pump as their cost would be the same. I told him I'd prefer the manual model as I could take it with me in the raft. He stated "no problem" and that it would be shipped out today. No need to return the broken one and I just checked my e-mail again and it was indeed shipped out today. OUTSTANDING CUSTOMER SERVICE!"


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