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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.03/10 7.03/10
    Chance of future purchase: Rating 5.88/10 5.88/10
    Shipping & packaging: Rating 6.18/10 6.18/10
    Customer service: Rating 7.34/10 7.34/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

1,293 Customer Reviews

Rating 10/10
5/5
modified review posted

"Painless experience. Great...

"


Rating 10/10
5/5
modified review posted

"Shipping took a little longer then expected but I love how quick and simple it was."


Rating 10/10
5/5
modified review posted

"I was very satisfied with the money I received for my cell phone. Thank you"


Rating 10/10
5/5
modified review posted

"It was fantastic. Everything was done in a timely fashion. "


Rating 10/10
5/5
modified review posted

"I got my kit quickly and the check equally as quick. Would recommend."


Rating 4/10
2/5
modified review posted

"I still havn't received my check"

modified review Rep reply posted Aug-28-2014

usell.com, uSell rep has responded

“Hi there,

I'm sorry to hear you haven't received your payment yet from BuyBackCell. Our records show that they sent your check back on July 18, so you certainly should have received it by now. I am going to send you an email from support@usell.com to confirm your mailing address and ask your buyer to reissue your payment right away.
If you have any questions or if there is anything else I can do for you, please simply reply to the email and I'll be happy to help.

Best,
Heather
Customer Experience Manager
uSell”


Rating 10/10
5/5
modified review posted

"Excellent! Straight forward. TImely. What else would you want when trying to declutter, resuse and receive a little money!"


Rating 10/10
5/5
modified review posted

"Great experience!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"


Rating 10/10
5/5
modified review posted

"The experience was very good. Quick and easy! "


Rating 10/10
5/5
modified review posted

"Quick turn around. Easy to do. Would definitely use them again. "


Rating 10/10
5/5
modified review posted

"Quick response and turn around time. Also, offered the best price for my product."


Rating 10/10
5/5
modified review posted

"No problems and very fast!!! "


Rating 10/10
5/5
modified review posted

"uSell is a great service - I found it to be easy, efficient and trustworthy. A seamless process produced the promised amount for my used iPhone. Thank you!"


Rating 6/10
3/5
modified review posted

"It was very easy to sell my phone, however, I am still battling with them over the $5.00 referral bonus that I still have yet to receive. Ridiculous!!!"

modified review Rep reply posted Aug-27-2014

usell.com, uSell rep has responded

“Hi there! Thanks for taking the time to rate your experience. I'm not sure what happened with your $5.00 referral bonus, but we went ahead and processed it for you yesterday. Please accept our apologies for the inconvenience. If there is anything else we can do for you, please send an email to support@usell.com and we'll be happy to help!

Best,
Heather
Customer Experience Manager
uSell”


Rating 10/10
5/5
modified review posted

"I found it a very easy process. "


uSell is a Merchant Member! Learn more

uSell is a merchant member
uSell participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,849 merchant members.