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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.96/10 6.96/10
    Chance of future purchase: Rating 6.71/10 6.71/10
    Shipping & packaging: Rating 6.81/10 6.81/10
    Customer service: Rating 8.44/10 8.44/10
    Return/Replacement policy: Rating 7.00/10 7.00/10

1,194 Customer Reviews

Rating 10/10
5/5
modified review posted

"like anybody else I was skeptical I was so scared that I was going to lose my phone and not get any money for it but they really did come through and they didn't take any longer than 2 weeks for the process to complete ."


Rating 10/10
5/5
modified review posted

"Fast & easy. Will use again of I need to sell a phone."


Rating 10/10
5/5
modified review posted

"great way to recycle used cell phones. quick service! traded in 2 old phones and received checks promptly."


Rating 10/10
5/5
modified review posted

"Didn't think I would get anything for my old phone."


Rating 10/10
5/5
modified review posted

"Quick easy money for our used phones."


Rating 10/10
5/5
modified review posted

"It was very easy to sell, send, and track my items. I have recommended your company and will recommend it!"


Rating 10/10
5/5
modified review posted

"Good price promised and fast turn around time on paypal payment. "


Rating 10/10
5/5
modified review posted

"Was very happy with the delivery and payment."


Rating 10/10
5/5
modified review posted

"What you see is what you get. No bs and straight to the point."


Rating 10/10
5/5
modified review posted

"The transaction went very smoothly. I was completely satisfied."


Rating 10/10
5/5
modified review posted

"Very satisfied. Quick and easy"


Rating 10/10
5/5
modified review posted

"You are very dishonest. I was told I would receive $124.23 for my phone should it be in very good condition, which it was. It was cleared by the company that sold me the phone and was in very good condition. You credited my PayPal account with $5...what a rip-off you ALL are. I would like my phone back and I will refund you measly 45. I will tell everyone I know and put a complaint on the internet and TV shows about you despicable company. "

modified review Rep reply posted Jul-19-2014

usell.com, uSell rep has responded

“Hi there,

Thanks so much for taking the time to leave feedback about your experience with us. I'm sorry it was not what you expected. I looked up your order number but it doesn't match the information you provided. I see that you created an order to sell an iPhone 5 16GB to the buyer CWI for $255.20, but they received an iPhone 4 8GB valued at $44.80. We're proud to offer a risk-free transaction, so any time you disagree with a buyer's assessment of your device, you can have it returned to you for free. I see that you declined CWI's offer, so they returned the phone to you on June 19. I wasn't able to find any other orders under your name or email address, but if there is something I missed, please let me know by responding to this message or emailing support@usell.com. It would be my pleasure to resolve your complaint. I look forward to hearing from you!

Warm regards,
Heather
Customer Experience Manager
uSell”


Rating 10/10
5/5
modified review posted

"Awesome site everything was smooth."


Rating 10/10
5/5
modified review posted

"It is the best thing ever. Thank you USell"


Rating 10/10
5/5
modified review posted

"They move pretty fast. I never experienced service like that before. I would most definitely recommend usell."


uSell is a Merchant Member! Learn more

uSell is a merchant member
uSell participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,877 merchant members.