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RatingsRating
Full Rating Profile

10 Customer Reviews

Rating 2/10
1/5
modified review posted

"These people deal in STOLEN EQUIPMENT. If you agree to sell equipment to them THEY WILL NOT PAY YOU FOR IT. If you buy from them you are buying other people and companies equipment that has not been paid for. They will take a Purchase Order from you, receive your material, put it in their inventory and not comply with the terms of Their agreement to PAY YOU. DON'T SELL TO THEM and Please DON'T BUY FROM THEM. They are getting away with theft everyday. You've Been WARNED!"

modified review This review was modified by MissDoright on May 07 2013 09:37:16 AM


Rating 2/10
1/5
modified review posted

"Rip off company. UPDATE 5-14-13, SENT MY CLAIM TO A COLLECTION AGENCY AND JUST LEARNED THAT USEDPHONES.COM HAS FILED FOR BANKRUPTCY. DON'T BUY OR SELL WITH THIS COMPANY. Sent them a phone system in October 2012 and have called them 16 times to request status of payment. Since late 2012 they keep telling me they will pay half at a time and will make 1st payment in January. Never happened. Now I find it hard to get them to answer my calls. I end up in the owners voice mail. "

modified review This review was modified by KSSPOCA on May 14 2013 08:25:09 AM

Rating 2/10
1/5
modified review posted

"don't sell to this company.. they don't pay! I have been waiting for over 3 months and all they keep telling me is that the check is waiting to be signed. I have called ever week and i keep getting the same thing.. no one here to sign checks.. phone calls get sent to VM when asking about the money.. I will never use this company again. "


Rating 2/10
1/5
modified review posted

"I purchased two Operator Consoles. They said they were in stock. They never arrived. I had to call the company and they told me they did not have them and they would refund my money. They never did. I called back a week later and was told it is still sitting on the owners desk for the refund and was told it should be done soon. Another week, still sitting on his desk. No refund. Filed a better business complaint. They have an F rating. Beware!"


Rating 2/10
1/5
modified review posted

"Evidently they're great when you buy from them, but beware of selling to them!

I entered in to an agreement with Usedphones.com back in 2003, and sent them about 27 large boxes of equipment. At the time, their web site stated that they arranged pick up, which they refused to do for me. They also stated that they paid for shipping, when what they really do is let you pay, then supposedly pay you back. Considering that they still owe me money on this purchase order, it's a good thing I got them to finally give me a UPS number!

They received all of the equipment, then went silent for a few months before finally getting back to me...with a payment plan. That was OK with me, until they stopped sending checks. When I contacted them, they claimed economic impact. I was inclined to be at least understanding about it, but the condition went on for months. Further communication was ignored, until I filed a complaint with the BBB.

Finally, they deigned to respond to me, sent a few more checks, then stopped again. The lack of response to communication continued after this, until, after at least a year of silence, I got a response promising me payment. Then, another year or so of silence. Finally, after over a year and a half more of no responses, they replied to one of my emails with a request for my Paypal information. I supplied it, and heard no more for a few more months. More fuitless communications were finally met with an offer for half of the amount still owed. I decided that I had been more than considerate of possible economic issues, and felt that after all this, they should honor their PO and their promise.

Haven't heard a thing from them since. I'm sure if I owed them money, they'd be all over me with demands, but evidently they don't have to live by their own PO terms, much less their promises.

Feel free to do business with them, but be prepared for delays, excuses, broken promises, silence, and attempts to undercut their own agreed upon prices if you're selling equipment to them.
"


Rating 10/10
5/5
modified review posted

"I used Usedphones.com to get a refurbished AT&T Partner18D phone and had great experience with this company. The people I talked to on the phone were very helpful and when I had a question about the phone that they couldn't answer they found someone else who could. After reading all these bad reviews I am very impressed with the customer care I received! Not only do I have a perfectly working phone but it is also very clean! Couldn't have asked for better at such a reasonable price."


Rating 2/10
1/5
modified review posted

"This company sucks. They pretty much rob you. I never got my money from them after sending them my phones. I am in the process of using a collections agency to collect from them. PLEASE TAKE YOUR BUSINESS ELSEWHERE! These people do not call or email you back. Just use craigslist or ebay if you want to get rid of an old phone system. These people are awful. They wont even give me back my equipment and they don't honor their contracts."

modified review This review was modified by lucy85858 on June 22 2011 11:46:17 AM

Rating 10/10
5/5
modified review posted

"Wow! What a fast and easy experience it was to work with the folks at Usedphones.com. I broke my Blackberry holster on Tuesday evening and found the replacement on Wednesday. I couldn't beat the price, unless someone was giving them away. All I did was search for the model number and plastic holster. That took me to a shopping site with many listed merchants. The other prices were good, ranging from $4 - $30, but when I saw the Usedphones.com price of $1.99, I didn't need to go any further. I ordered two! The online order forms were easy to fill out and the auto response of receipt of my order was in my inbox before I closed my browser. Best of all, I only had to carry my Blackberry in my pocket for 4 or 5 days. Awesome! Both holsters were in perfect condition, being well packed. Now I have a spare. Thanks Usedphones.com! I'll certainly check your site first for my future communications needs. "


Rating 10/10
5/5
modified review posted

"Fast Shipping and excellent service. Got exactly what I ordered, clean and well packaged. Would order from them again."


Rating 2/10
1/5
modified review posted

"I was a seller to this store, of used phone equipment. They are extremely slow to pay. They are entirely non-responsive to inquiries about when they will pay. They do not return telephone calls, they do not answer emails. "


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