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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 9715-A Burnet Rd Bldg 6 Ste 200
    • Contact: sales@used-pcs.com
    • Phone: 512-275-0900
    • Customer Support: 512-275-0900
    • Business Hours: 7:30 to 4:30 Mon-Fri Closed Sat and Sun Hours in CST - Central Standard
    • Fax: 512-275-0903

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.17/10 9.17/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

62 Customer Reviews

Rating 10/10
5/5
modified review posted

"I had a "non-critical" Dell server go down. Since it was "non-critical", I didn't keep warranty on it or spares. When it went down, I discovered just how critical it was! The staff at Used-PCS.com were great to work with, and they helped me get out of a bind. The prices were great, the staff were great and I'll definitely be adding them to my preferred vendor list."


Rating 10/10
5/5
modified review posted

"Got a really rare part for an antiquated PC from this dealer, and everything went perfectly. It was the only place I could find the part anywhere online, which is a relatively scary place for a consumer to find themselves. But the staff was quick to respond to my inquires, the price was reasonable, they shipped my part out the same day I ordered it, and it arrived in perfect condition. Based on my experience, I highly recommend this retailer and I will definitely look to them for any future PC part related shopping I need to do."


Rating 10/10
5/5
modified review posted

"I WOULD RECOMMED THIS COMPANY VERY HIGHLY. JOHN WAS REALLY HELPFUL AND WENT OUT OF HIS WAY TO HELP ME CHOOSE MY COMPUTER.
THE COMPUTER IS GREAT AND THE COMPANY IS GREAT!!!
"


Rating 10/10
5/5
modified review posted

"I cannot say enough good things about this company and especially about John H. I ordered a power supply for a computer in an exam room here at our physician's office. As it turned out it was the wrong size so I emailed the company to get an RMA so I could return it. I took a photo of the non-working power supply still in the computer and sent it to John H. to see if they had the same part. He called my office to tell me that the real problem with the computer was that the capacitors were "oozing" (as he saw in the photo) and although he could sell me a power supply, it was not my main problem. I can't imagine any other company taking the time to do that. I did order a replacement computer from them and it arrived quickly and was the best price around. I would recommend this company to anyone and everyone!"


Rating 10/10
5/5
modified review posted

"My dear old PC died so I ordered a tower from Used-PCs in a frantic state as I need it for business. I live in a rural area where the closest computer store is 90 miles away. My order went without a hitch, upgrades too, exactly what I asked for! It came fast also which was a bonus :o) I wouldn't hesitate to buy another from this company at all. Great, no-nonsense friendly service. Also, it didn't come crammed full of 3rd-party software either which saved me a couple hours of uninstalling. Yay! Thanks guys! "


Rating 10/10
5/5
modified review posted

"I had a situation where my 6 year old laptop stopped turning on due to the internal power system going out. Being a UT student this put me in a serious crunch because I did not have any of my vital documents or music and pictures either. I found the information for Used-PCs, gave them a call and they said it would be a very easy process to have everything from my hard drive transferred over to a new laptop or a external hard drive. So I brought my laptop in with my hard drive on a Monday evening and they had everything transferred over by Tuesday morning. The whole process was simple, efficient, and John was very friendly. The guys at Used PCs saved me a ton of heart ache and I would recommend them to anyone."


Rating 10/10
5/5
modified review posted

"This store is amazing, price and product as advertised. Shipping was fast and the Dell Latiude D531 is like brand new. Booted right up, and I followed instructions and activated my Windows Vista without a problem. This Store and their products are a " no brainer ". If you want a fast, like new Laptop loaded with extras then this is the place.

Thanks Folks,

Kevin Haywood
( A very satisfied Customer )
"


Rating 10/10
5/5
modified review posted

"LOVE Uded-PCs.com - they have brought several of our computers back to life! Good work for a good price!"


Rating 10/10
5/5
modified review posted

"I am truly overwhelmed !! I have tried for 2 years to have a computer that would adequately support my Flight Simulators. Had one "special made" & it worked well for 3 or 4 days & that's it. It is simply almost beyond belief that during E mail correspondence with John,& he suggested another computer which "cost less" than the one I planned on buying, would be better for my needs. And, I can hardly believe it myself, after 5 other computers, THIS one from Used-PCs is the best one & my flight simulator has NEVER BEFORE been this good. Everything received from Used-PCs was in "pristine condition." I thought a BIG mistake was made on their part & sent me NEW merchandise. Also, I purchased the Computer on Monday,August 5th,& got it Wednesday August 7th, TWO DAYS LATER !!! This is amazing to me I guess because of ALL the other disappointments etc. over the years in dealing with other companies via the Internet/Web. I never heard of John OR Used-PCs before last week."


No Avatar
Austin, Texas
Rating 10/10
5/5
modified review posted

"I have been using Used-PCs.com for quite some time and have always been pleased with the product and service I have been given. We will keep on doing business with Used-PCs.com

Thanks You!
Genesis Technologies
512-256-0165
"


Rating 10/10
5/5
modified review posted

"Very good selection, prices, and service. I would recommend to anyone looking for a good used PC."


Rating 10/10
5/5
modified review posted

"I like the computer so much,thanks u"


Rating 10/10
5/5
modified review posted

"Last week my wife's Dell 280 GX died, and I was advised by my computer repair guy that the best solution was to find another 280GX and put her old hard drive into the new machine. I called my local used pc supplier, who advised me that this model would be hard to get. After a two-second search on Google, Used-PCs.com came right up with exactly what I needed for only $117 plus shipping. The unit arrived very well packaged and on time, and works perfectly. Thanks to John Hutchinson and all the folks at UsedPC.com for a great experience. I will buy again when something else breaks."


Rating 10/10
5/5
modified review posted

"Excellent customer service. An actual person answers the phone and is kind and so helpful. We needed an item quickly and John made sure it was right before I hung up. When UPS messed up the delivery - he even helped with that. Highly recommended!"


Rating 10/10
5/5
modified review posted

"Delivered exactly what was ordered and sooner than expected. Great customer service, great price. Just ordered again for our office."


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