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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Used-PCs.com Used-PCs.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 9715-A Burnet Rd Bldg 6 Ste 200
    • Contact: sales@used-pcs.com
    • Phone: 512-275-0900
    • Customer Support: 512-275-0900
    • Business Hours: 7:30 to 4:30 Mon-Fri Closed Sat and Sun Hours in CST - Central Standard
    • Fax: 512-275-0903

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.86/10 7.86/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

77 Customer Reviews

Rating 10/10
5/5
modified review posted

"I just wanted to say that this company has it right! I appreciate the professionalism and the politeness along with the true ability to help you with really need. No crazy upsale pitch, just what I needed and wanted! The product was superb as well.

Thanks John!

Dave
"


Rating 10/10
5/5
modified review posted

"Recently I bought a Dell notebook from Used-PCs.com, and I was so satisfied with the product that I bought one for my husband too. The produce was shipped immediately, and was well packaged. I would definitely buy again from Used-PCs, they give fast, friendly service ."


Rating 10/10
5/5
modified review posted

"Being an aged 62 IT Student at the local community college, places a bit of a financial bind on a person. I had been using two OptiPlex GX620's, which although having 64-bit processors, Dell used 32-bit chipsets. The college had recently upgraded three Labs to 7010's retaining a number of "OptiPlex 980 era" machines. Needing a "more up to date" machine capable of running Windows 8.1 and other 64-bit software, in addition to having the capacity to run virtual machines for degree related projects, my search (via Amazon) led me to Used-PCs. After finding a Dell OptiPlex 980 similar to the machines in our Virtualization Classroom / lab on their website. I explained my situation to them via email and, in my opinion they "bent over backwards" to assist me, making the transaction smooth and as "financially painless" as possible. I now have an extremely functional OptiPlex 980. The only modifications that I made to it are a Video card capable of supporting dual monitors, and a larger HDD that enabled dual booting of Windows 7 Pro 64 (included with the machine) and Windows 8.1 Pro 64 (purchased from MS with Student Discount). I am very happy with this purchase and am considering returning to Used-PCs to upgrade the two "GX620's" in the future as finances and similar "980's" become available."


Rating 10/10
5/5
modified review posted

"Our company is small and building to mid-size for our industry. I was thrilled to find Used-PCs.com for our hardware needs. We have been able to upgrade users with minimal cost, especially during the change-over from XP. All of our purchases have been received in good condition and any questions have been rapidly answered by John Hutchinson and his team. We will continue to lean on Used-PCs.com for our hardware needs.
Sara Sommer - Abox Packaging
"


Rating 10/10
5/5
modified review posted

"This is Meteorologist Tim Root my company bought two computers from Used-PCs.com and run them 24/7 with our weather forecasting business. They need to run 24 hours to bring in the weather data. The XP computers keep right up with the process and run very quiet and smooth. For now on when we need computers Used-PCs.com is our new supplier. Good price, shipped very fast to our office and was packed very well."


Rating 10/10
5/5
modified review posted

"I just wanted to share how wonderful my experience was with Used-PCs.com here in Austin, Texas! I got a SUPER deal on a Dell Mid tower with a Core-2 DUO CPU and 2Gb of RAM, along with an ATI video card upgrade and monitor . I installed Linux Lite 2.2 on it in less than 15 minutes! Previously I ran Windows 7 Professional, and the system was sluggish, but Linux has breathed new life into this "older" PC and it runs circles around Microsoft Windows. Do yourself a favor and call or visit Used-PCs.com and have them fix you up with a slightly "older" PC, try one of the many Linux distributions, and see how fluent the Linux operating system can run on some of this great older gear. I was surfing the web, watching Youtube videos, and browsing the installed software library from the Linux Lite 2.2 distribution in literally less than 15 minutes! Cheers!!"


Rating 10/10
5/5
modified review posted

"I have placed orders on 3 separate occasions. Each order is processed professionally and super fast. I have ordered over 40 laptops and a handful of desktops. I had a couple of small issues with 2 laptops and one email corrected the problem. Used-PCs sent out two replacements without issue. On my last order, I requested a fast ship date. No problem. They got them to me. My confidence is 100% that I will always receive what I purchase and if any issues arise, they will get corrected ASAP. I don't give out reviews much, but do take the time to recognize a company that does an outstanding job taking care of their customers. "


Rating 10/10
5/5
modified review posted

"I have purchased several computers from these folks now. The service is perfect and the merchandise has been the same. Great company, we need more like this!!
Dan DeArmond.
"


Rating 10/10
5/5
modified review posted

"Fantastic service and support. Everything was delivered as promised. Recommend 100%. John and the team were first rate."


Rating 10/10
5/5
modified review posted

"Excellent customer service, good product delivery; fair pricing and superior technical support -- I highly recommend this company to anyone needing computer equipment. My business is running smooth because of Richard in Tech Suppt and John in sales!!"


Rating 10/10
5/5
modified review posted

"I have known and have been a customer of Used-PCS.com for the many years that they have been at the current location. On every purchase or even when just an inquiry, John Hutchinson and his very able staff have consistently been cordial, very attentive, and genuinely concerned about understanding my need at the time. They address my questions and seek to make sure that what they are selling me will work as I want it to. And this is sometimes to the extent that they probably devote more of their time than warranted by size of the purchase. It is easy to tell that this store is operated with a principal concern for product quality and customer satisfaction. I cannot say this about most stores that I visit nowadays. "


Rating 10/10
5/5
modified review posted

"Very good experience with this company. Will likely use again."


Rating 10/10
5/5
modified review posted

"I just want to say thank you for the p.c's my grandmother purchased three for her, my aunt ,and my little sister, they really enjoyed them . Me and my sister needed a laptop for school so she purchased two more for me and my older sister they arrived today and we are delighted ,they came in on a timely fashion and they work very well fast downloads and good for my online school work.

Thanks Used_pc's Oh and she's placing another order for my brother. Again thanks.
"


Rating 10/10
5/5
modified review posted

"I'm a PC & Mac nationally certified tech. Used-PCs.com is my go-to store I recommend to all my clients. I have ordered many machines for personal use from them and I've always been HIGHLY satisfied. Without a doubt, they are the smartest choice for a PC today."


Rating 10/10
5/5
modified review posted

"These folks are simply the best! I order from them often and it's always the same story.... They have what I need at a good price and ship super fast. The items I have purchased are clean, work perfectly and come really well packed.

You can trust this merchant!!
"


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Used-PCs.com is a merchant member
Used-PCs.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,838 merchant members.