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UnityElectronics.com

Computer Hardware & Software

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--/100 (6-month rating)
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All Customer Reviews (105)

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Rating 10/10 5/5
modified review posted Apr-21-2004

"Had very prompt service from this company, when I made a mistake and ordered the wrong product, they worked with me and replaced it with what I intended to order, at no extra charge! Very impressed so far."

Rating 10/10 5/5
modified review posted Oct-16-2003

"I only purchased a single item, but was able to find it in stock, and at a great price. The purchasing process was simple and straight-forward. I will definitely purchase from Unity Electronics in the future as well as recommend them to others."

Rating 10/10 5/5
modified review posted Aug-06-2004

"Highly recommended! Ordered a 19" LCD Cornea Monitor (they had the best price on this unit), which would not work with the video card I had on hand but worked with other models I tested it with. I called in to explain the situation and for the first time in my online purchasing experience, I was taken care of with 0 nonsense and no bs. There were no "policies" cited and no "can't or I wish I could" statements. Ray, the gentelman handling my case, had a new unit shipped out the same day without any cross shipping or additional charges. That is what I call service. The sales rep understood exactly how important this was to me and went out of his way to get the new unit to me ASAP. Unfortunately, after a prompt delivery of the new unit, the new monitor was damaged (due to negligence of UPS). I fired off an email to unityelectronics.com and within 15 minutes (simply amazing!) Ray was on the phone with me apologizing for the inconvenience. HE remembered exactly who I was and what we had talked about 2 weeks ago. He was very knowlegdeable and friedly. Talking about the turn around time of 15 minutes!!!. Ray agreed to assign a full refund for the monitor and had his buddy, Eric (another sales rep) contact UPS all within 15 minutes of my email. Whomever runs unityelectronics.com should be proud to have these guys as their sales reps. Having been treated so good, I refuse to work with anyone else but these guys since I know customer service cannot get any better. I don't usually bother with feedback, but I wanted to take a second of my time and personally say: THANK YOU. You have a life long customer. :)"

Rating 10/10 5/5
modified review posted Aug-01-2003

"very smooth transaction and a very competitive price."

Rating 10/10 5/5
modified review posted Aug-29-2004

"As a Value Added Reseller I really value Unity Electronics. They dropship my orders directly to my customers where my onsite technicians do the installations.

Primarily we order their hard drives for video server applications around Silicon Valley. They have done a tremendous job blindshipping cases of drives at a time.

Their support has been outstanding, when customers drives went bad, Unity Electronics was able to get us warranty replacements within a few days. My previous suppliers took 3-4 weeks to get replacements. "

Rating 10/10 5/5
modified review posted Jul-07-2010

"I've made several purchases here recently, and they've never let me down. I price shop as much as I can, and still find myself at Unity for most hardware purchases. I bought some DDR memory and a Hitachi harddrive. They shipped very quickly, and the products were well packaged. It was yet another great experience with a very solid site!"

modified review This review was modified by mensan on July 22 2010 02:20:58 PM
Rating 10/10 5/5
modified review posted Aug-28-2004

"I ordered a Kodak Camera and a 19inch Cornea LCD monitor for my real estate business. I called first to check if these would work with my computer and how soon I could get my items. The phone was answered on first ring, in ENGLISH!!! The sales gentleman was polite and informed. He answered my questions and offered to take my order over the phone. I ordered these items on Wednesday and got them via UPS on Friday! I am amazed to get this level of service from an internet company and I will most certainly shop them again!"

Rating 10/10 5/5
modified review posted Jan-28-2003

"Tracking number provided the next day. Will do business again."

Rating 10/10 5/5
modified review posted Jun-02-2006

"I have been shopping for a laptop to take on my business trips. Did the usual research, checked out Dell, Gateway, Tiger, etc. While I was able to find what I wanted in terms of configuration the pricing was still not where I liked it to be. I also came across a bunch of additional costs, like on Tiger it was their crazy high freight. Friend of mine recommended Unity Electronics, said they have great deals on refurbished laptops. Skeptic by nature I did some research on these guys and they looked legit. I went to their site and found a couple of HP and Compaq laptops in my price range. Since I dont like leaving my credit card on the Internet I called them directly and placed my order over the phone. The lady I spoke with was nice and spoke english (hey thats getting rare in this day and age). Since it was still early in the day she told me they would ship my laptop the same day. Sure enough they did. So I ordered on Friday and got it on Tuesday. The HP Pavilion came very well packaged, and was ready to go right out of the box. I will definitely shop these guys in the future."

modified review This review was modified by Bobnewz99 on June 02 2006 08:23:42 AM
Rating 10/10 5/5
modified review posted Mar-18-2009

"Product is as advertised and shipping was on schedule. Customer service is great. These are good people. From California? Go figure!"

 
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