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Store Rating and Reviews Unity Electronics

Homepage: http://www.UnityElectronics.com
Overall Customer Satisfaction Rating  
Six-Month Rating: 9.50 / 10
Six-Month Reviews: 5
Lifetime Reviews: 98

   


Lifetime Rating: 9.31 / 10
All Stores Avg.: 8.07
7.50 Pricing of Products and Services
9.50 Likelihood of Future Purchases
9.50 Shipping and Packaging
9.50 Customer Service
10.00 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & respond to customer issues.
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Show Reviews Read all 98 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  

Cameras

HDTV's

iPods

Laptops

GPS/Nav


Phones

Camcorders

Desktops

Watches

Storage
Expand | | |
Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
30083 Ahern Avenue  
Union City, CA 94587
customer support email:
support@UnityElectronics.com
phone:
510-475-0400
customer support:
510-475-0400 x 203
business hours (est):
9:00am - 5:00pm Mon-Fri

FAX: 510-475-0500



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 Unity Electronics Customer Reviews
Page 1 of 7sort reviews by:
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Reviews 1 - 15 of 100
1 | 2 | 3 | 4 | 5 | .... | 7   Next Page
Very Satisfied
Reviewer: mkostis
Click Here to See the Profile for mkostis

4/21/09 2:08 PM
I bought a LaCie power adapter from Unity about six months ago and if failed today, which is not normal for these products. I called and talked to Ray Mahany about my issue. Even though the item was out of warranty, he too thought it odd that this item would have such an issue and offered to ask his manager if there was anything they could do for me. After a few moments he was back and he told me that his manager agreed to offer me a replacement as long I were to cover the shipping. I really appreciate Ray and Unity for standing behind the products they sell. They have a continuing customer in me.

This review was modified by its author, mkostis, on 5/1/09 2:09 PM.

Very Satisfied
Reviewer: StmEng
Click Here to See the Profile for StmEng

3/18/09 10:54 AM
Product is as advertised and shipping was on schedule. Customer service is great. These are good people. From California? Go figure!

Somewhat Satisfied
Reviewer: jjm
User Rating: 
Click Here to See the Profile for jjm

3/16/09 9:34 PM
Ordered a refurbished Seagate drive from Unity but turn out to be DOA. After realizing it I submitted an online RMA request and returned the drive. Received refund notice about a week a later.  
Overall it's been great service and quick response from customer service. Other than slow ground shipment of product, seems like a good online retailer. Will shop again.

Very Satisfied
Reviewer: Dhawal
Click Here to See the Profile for Dhawal

3/11/09 6:51 PM
I ordered for a NDAS device and was initially skeptical, but i thought i'd take a chance since they are locally based.  
 
Good customer service, timely (actually much faster than expected) delivery.. and of course good rates. I would surely do business with them again.

This review was modified by its author, Dhawal, on 3/23/09 12:11 PM.

Very Satisfied
Reviewer: skruzich
Click Here to See the Profile for skruzich

2/19/09 6:22 PM
This company is a wonderful business to deal with! My sales guy Ray, was very helpful in the transaction process. He is very professional and knowledgeable.  
 
I would recommend this company to anyone who wishes to have a excellent product delivered to them with excellent service and communication!  
 
I received my order in a timely fashion and am very happy with the harddrive i purchased. I plan on doing more business with them in the future.  
Thank you Ray!  
 
Steve Kruzich  
 

This review was modified by its author, skruzich, on 3/1/09 9:01 PM.

Very Satisfied
Reviewer: jericho1943
Click Here to See the Profile for jericho1943

11/20/08 9:50 PM
Great online store! I placed my first order about a month ago, it a Western Digital WD10EACS hard drive that went into external USB enclosure. I picked up the Western Digital HD Media Player from Newegg and used the WD10EACS from Unityelectronics to store the movies. I would have bought the drive at Newegg but Unity had it for 20 dollars less for the same brand new drive with 3 years warranty. The hard drive and the Media Player arrived within 3 days and everything works beatifully together!

Very Satisfied
Reviewer: billy52
Click Here to See the Profile for billy52

11/8/08 3:05 AM
Great transaction. Fast shipment, correct product, works well.

Very Satisfied
Reviewer: t_edwan
Click Here to See the Profile for t_edwan

4/19/08 11:22 AM
Great price  
Shipped item in perfect condition  
Totaly great experiance..

Very Satisfied
Reviewer: digger11
User Rating: 
Click Here to See the Profile for digger11

2/23/08 10:45 AM
I ordered a Western Digital Scorpio 250GB drive for my laptop. Unity had the best price and very reasonable shipping. The drive shipped immediately and arrived well packaged and I'm up and running on the new drive as I type this.

Very Satisfied
Reviewer: reggaematic
Click Here to See the Profile for reggaematic

8/21/07 5:41 AM
Ordered a 1gb Lexar CompactFlash card for $8.95 + $4.99 shipping (pricewatch) on 8/15/07. Got it in the mail 5 business days later. Order was confirmed and shipped extremely fast. Very happy with the transaction, will buy here again.

Very Satisfied
Reviewer: dubovpietr
Click Here to See the Profile for dubovpietr

5/16/07 4:17 PM
I bought a box of Seagate ST3146854LC drives. Price and shipping were great, I couldnt find 15k 146gig Seagates anywhere close to these prices! 2 Hours after I placed my order I received UPS tracking information. 2 days after I placed my order I received my drives. All 20 of them work just fine.

Very Satisfied
Reviewer: ifermon
Click Here to See the Profile for ifermon

2/3/07 7:03 PM
Great service, quick shipping, unbeatable price! Would definitely purchase again from these guys.

Very Satisfied
Reviewer: eriqz280
Click Here to See the Profile for eriqz280

12/26/06 8:45 PM
THANK YOU UNITY ELECTRONICS FOR MAKING MY CHRISTMAS A HAPPY ONE. PICTURE FRAMES THAT I ORDERED GOT TO MY SISTER-IN-LAW AND MY UNCLE ONTIME. THANK YOU FOR BEING PATIENT AND ADDING MERRY CHRISTMAS TO THE ADDRESS LINE FOR ME, DIDNT HAVE TIME TO GET CARDS. THANK YOU AGIN FOR LAST MINUTE CHRISTMAS SHOPPING HELP! YOU ARE BEST AND VERY PATIENT ON THE PHONE! I HOPE YOU ALL HAD A MERRY CHRISTMAS! THANK YOU

Very Satisfied
Reviewer: FlatQuasar06
Click Here to See the Profile for FlatQuasar06

8/12/06 3:05 PM
I make a few buys from Unity Electronics each year.  
It is a excellent reseller. Refurbished products are uneven. In my experience, they work well but they look used. Insofar as looks go, I do not find Unity to be a reliable reseller of refurbished computer systems.  
 
I discovered, however, that refurbished items Unity auctions on eBay tend to be class A refurbished looking as well as class A working order. I also pay significantly less for a mobile computing system from Unity that I buy from an eBay auction.  
 
This puzzled me until, I considered the difference between selling to buyers from a online store and selling from eBay, where buyers get to leave feedback. Too bad buyers do not demand that online resellers have an independent feedback program link on their sites!  
 
eBay is marketing PayPal across the Internet. They should try marketing their feedback system as well!

Very Satisfied
Reviewer: Mike Eberon
User Rating: 
Click Here to See the Profile for Mike Eberon

7/31/06 10:32 PM
In 2 years I placed 3 orders with Unity Electronics and have not been dissapointed. I upgraded my failing hard drive on an old HP Pavilion. Replaced a 40gig with a 120gig. Later I upgraded my burner 4x HP to 16x Plextor. Both refurbished, both still working. More recently I bought a 500gig IDE drive to backup videos. Still no overcharges, no surprises, no problems. Will definitely shop again. TYVM

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