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Stores > Unique Photo, Inc.

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  • Unique Photo, I Unique Photo, Inc. Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 123 US HIGHWAY 46 (West), Fairfield, NJ
    • Contact: customer-service@uniquephoto.com
    • Phone: 800-631-0300
    • Customer Support: 800-631-0300
    • Business Hours: M-F: 10am-7pm EST, Sa: 10am-6pm, Su: 11am-5pm
    • Fax: 973-377-8800

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.92/10 7.92/10
    Chance of future purchase: Rating 5.83/10 5.83/10
    Shipping & packaging: Rating 3.50/10 3.50/10
    Customer service: Rating 7.00/10 7.00/10
    Return/Replacement policy: 0.00/10
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Verified Customer
Rating 10/10
5/5
2017-02-16

Quick Easy

"Received quickly and as ordered. No issues."

This review was modified by wfkolar-82797 on February 21 2017 12:00:20 AM

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Verified Customer
Rating 10/10
5/5
2017-02-16

Awesome!

"I am very pleased with my order. "

This review was modified by nelvir on February 21 2017 12:00:16 AM

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Verified Customer
Rating 10/10
5/5
2017-02-15

"fast delivery and great product"

This review was modified by rdvazquez on February 17 2017 04:00:09 PM

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Verified Customer
Rating 6/10
3/5
2017-02-14

Haven't received items yet

"Today is the 7th day since ordering and I have yet to receive the product. I did order standard free shopping, so I will give it until day 10 until I call the company."

This review was modified by Amandaemacpherson on February 16 2017 11:00:02 AM

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Verified Customer
Rating 8/10
4/5
2017-02-13

"Loving the lens. havent had much time to play with it yet"

This review was modified by glennsphotos-2285 on February 15 2017 09:00:02 AM

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Verified Customer
Rating 4/10
2/5
2017-02-12

Needs better communication

"I ordered three of a product. Only one arrived. It turns out there was only one in stock and two are backordered. I was not informed of that prior to shipment to give me the option of cancelling the order or receive the one item in stock and wait for the other two. Neither was there any indication of the backorder on the paperwork I received with the product. I send an email with the order number indicated but was still asked for the order number in the response. I had to call during normal working hours to speak to a live customer service rep to find out two of my items were backordered."

This review was modified by silverdreamphoto on February 14 2017 02:00:01 PM

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Verified Customer
Rating 2/10
1/5
2017-02-11

"Everything about this experience was bad. I filled out every exact thing to tee when placing my online order and I failed to "complete" it when I submitted it. Then wasn't noticed till It had reached deliver day and nothing came. "

This review was modified by eleesha_jiminez on February 14 2017 12:30:14 AM

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Verified Customer
Rating 10/10
5/5
2017-02-10

Happy Customer

"Very satisfied with whole process! Easy to order products at good price, order immediately processed and shipped. Product arrived promply with email confirmation. Will order again from Unique Photo."

This review was modified by denjames_jd on February 14 2017 12:15:20 AM

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Verified Customer
Rating 6/10
3/5
2017-02-10

Still Waiting for Delivert

"I am still waiting for delivery of the product. (They told me it would take about a week...)"

This review was modified by thomaselder55 on February 14 2017 12:15:16 AM

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Verified Customer
Rating 10/10
5/5
2017-02-09

Good deal

"Good price and product good seller "

This review was modified by guidedsteps4 on February 14 2017 12:00:30 AM

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Verified Customer
Rating 10/10
5/5
2017-02-09

annual camera addiction

"awesome and quick! third camera from them and its great always!"

This review was modified by tonyle222 on February 14 2017 12:00:26 AM

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Verified Customer
Rating 10/10
5/5
2017-02-09

Lens pick up

"Canon lens was sent to Hoboken location for easier pick up. I call the night before and they had it 8 AM next morning. On my return date I was able to bring to to route 46 which was closer to where i was. Great experience great sales people great store "

This review was modified by mgear12 on February 14 2017 12:00:21 AM

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Verified Customer
Rating 10/10
5/5
2017-02-09

"The order arrived a few days after I ordered it. The whole experience was great. Would recommend. "

This review was modified by justsmile828 on February 14 2017 12:00:08 AM

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Verified Customer
Rating 10/10
5/5
2017-02-07

Renting done right!

"I was in a pickle because the primary camera that I work with for photoshoots I also share with my Dad. He had to take it on a trip overseas this week -- a newborn photoshoot came up for me (because sometimes babies come when they want and not necessarily when they are due!). I needed a camera and lens...and quick! -- I found both at a reasonable price and convenient location at Unique Photo in Fairfield, NJ. I was very happy with the product and very satisfied with my experience. Thanks Unique Photo!"

This review was modified by melodykeinath on February 09 2017 08:15:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-06

Unique Rentals Crushed It!

"I always rent from Unique! The customer service is unmatched. Julianne is always super upbeat and very helpful. Why go anywhere else?"

This review was modified by allan-94917 on February 08 2017 03:00:02 PM

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Unique Photo, Inc. is a merchant member
Unique Photo, Inc. participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,447 merchant members.