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Stores > Unique Photo, Inc.

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  • Unique Photo, I Unique Photo, Inc. Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 123 US HIGHWAY 46 (West), Fairfield, NJ
    • Contact: customer-service@uniquephoto.com
    • Phone: 800-631-0300
    • Customer Support: 800-631-0300
    • Business Hours: M-F: 10am-7pm EST, Sa: 10am-6pm, Su: 11am-5pm
    • Fax: 973-377-8800

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.81/10 7.81/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 7.86/10 7.86/10
    Customer service: Rating 8.93/10 8.93/10
    Return/Replacement policy: Rating 7.50/10 7.50/10

4,014 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-30

Great service & price!

"Would highly recommend Unique Photo - the service & shipping was great and the prices were unbeatable! I have used them many times in the past and will continue to do so in the future."


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Verified Customer
Rating 10/10
5/5
2016-11-29

Blink your eyes

"Excellent, fast service. Very satisfied. "


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Verified Customer
Rating 4/10
2/5
2016-11-29

Miscommunication abounds - ultimately resolved

"I had a pretty unique situation, so I can't fault them too badly, but I was not satisfied with the overall experience. I ordered a large item that showed it required special, expensive shipping on other sites, but not at Unique Photo. Since they were so much cheaper for shipping, I called to confirm the shipping costs and was told they were correct. I also confirmed that it would arrive within 2 days. A day after ordering, I emailed to confirm that it would ship out soon and was told there had been a mistake and the shipping was to be 4x the quoted price. I called and they told me that wasn't true, and the original shipping was fine. After multiple other emails and calls, it turned out the shipping was to be $200 instead of the $48.50 I'd confirmed, so I cancelled the order. It was a mistake in their system, but having some people tell me it was fine while others told me it was not was very confusing. If I hadn't reached out, I might not have heard anything at all, and it was a time sensitive order."


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Verified Customer
Rating 10/10
5/5
2016-11-29

"Delivery was quick. Set up required calling in our IT department, but all is good now. Would like to be able to set and keep some defaults for the size of the photo. It takes a very clear picture. "


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Verified Customer
Rating 8/10
4/5
2016-11-29

Found what we needed.

"We had to look for a supplier since we had just taken over the UPS Store in Lancaster, PA and were running out of ink for our passport photo printer. We found it, ordered it and it arrived. Done"


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Verified Customer
Rating 10/10
5/5
2016-11-28

"Prompt delivery and item was exactly as described"


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Verified Customer
Rating 2/10
1/5
2016-11-27

Order #995639, November 14, 2016

"I contacted Unique Photo on November 19th about a problem with my November 14th order and received a reply on November 21st that they were checking with the buyer and would get back to me. Then they "closed" my ticket on November 21st and I have still never heard back from them."


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Verified Customer
Rating 10/10
5/5
2016-11-27

Fast Delivery of SD Cards

"I ordered some memory cards for my camera. Delivery was within days and the price was excellent. I'll use Unique Photo again."


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Verified Customer
Rating 10/10
5/5
2016-11-26

Arrived Quickly.. Great Service

"Arrived quickly. great service"


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Verified Customer
Rating 10/10
5/5
2016-11-26

Christmas JOY

"My son requested a particular camera lens. I searched "google" and discovered Unique Photo, INC. The website was easy to use, and I located the exact lens he requested. I placed the order the week of Thanksgiving, and the package arrived the day after Thanksgiving. The lens was fully protected in it's own pressure box with packing material around the inner box: EXCELLENT shipping.
I am excited to have my son home for Christmas and to see the excitement on his face when he opens the lens.
Thank you and have a blessed Christmas and New YEAR!!
"


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Verified Customer
Rating 10/10
5/5
2016-11-25

Film

"Fast service and good prices. Giving as a gift with camera so haven't used yet."


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Verified Customer
Rating 10/10
5/5
2016-11-25

Rental was easy and prompt!

"first time renting and process was easy and prices were reasonable"


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Verified Customer
Rating 10/10
5/5
2016-11-23

Instax mini film

"All 5 film packets arrived! Can't wait to use them. "


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Verified Customer
Rating 10/10
5/5
2016-11-23

Quick!

"Mahbe its because I live very close but the shipping was incredibl quick!"


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Verified Customer
Rating 10/10
5/5
2016-11-23

great job !

"fast and great shipping . great job ! "


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Unique Photo, Inc. is a merchant member
Unique Photo, Inc. participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,606 merchant members.