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Store InformationStore Info
Full Rating Profile
  • UnbeatableSale. UnbeatableSale.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: service@unbeatablesale.com
    • Phone: 732-363-0606
    • Customer Support: n/a
    • Business Hours: 9:00am - 5:00pm EST Mon-ThurClosed Sat/Sun.
    • Fax: 732-363-5666

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 7.07/10 7.07/10
    Shipping & packaging: Rating 7.61/10 7.61/10
    Customer service: Rating 6.72/10 6.72/10
    Return/Replacement policy: Rating 6.25/10 6.25/10

1,335 Customer Reviews

Rating 2/10
1/5
2016-05-22

Misrepresented product sent

"I ordered Xagave shown and described on website. I did not receive Xagave but some completely different agave that I didn't want. Unbeatablesale refunded only the product price. They refused to refund the shipping costs that I paid ($7.98) to receive (the incorrect product) and paid ($15.37) to return (the incorrect product). I am extremely disappointed that I had to pay for their mistakes. They still have not corrected their website nor their description; Xagave is no longer in production per the manufacturer Better Body Foods. I would not recommend Unbeatablesale."

This review was modified by jimicare on May 24 2016 03:14:17 PM

Rating 2/10
1/5
2016-05-19

TERRRRRIBBBLEEEEE

"First off this company is a JOKE! I placed an order on a Sunday. I didn't receive a confirmation email until Monday. I called to cancel Monday morning after reading all of the terrible reviews of this company (mind you they couldn't find my info and told me to call back later that day?) I called back later and they told me they'd send over a request and I would get an email confirming. I never got an email so I called back the next day, they still had no update? Tuesday evening I got an email saying there still was no update? LIKE SERIOUSLY YOU'D THINK THIS COMPANY WORKED FOR THE PRESIDENT SINCE THEY'RE TOO BUSY TO GET AN UPDATE THREE DAYS AFTER THE ORDER WAS PLACED?!?!?!? I go on the site today (THURSDAY) and they shipped my item... YESTERDAY! These people are liars! I called and asked for a manager and they said he was in a meeting... LOL I'm sure he's in a "meeting" every time a pissed off customer asks for him! They offered return info, but by the time I pay to have it shipped back I would pay in shipping what the item costs, POINTLESS. NEVER ordering from here again!!!!!!! I canceled my order Monday and it still shipped out two days later."

This review was modified by aengel1 on May 24 2016 10:46:05 AM

Rating 10/10
5/5
2016-05-02

Ordered a GREAT wooden stool - VERY happy with purchase!

"Ordered the Three Step Rockford Wood Step Stool and was very pleased with this purchase. It's a very sturdy stool that has already - at the time of writing this review - survived 1+ year in my home with no noticeable wear or tear. "

This review was modified by Sarah13579 on May 02 2016 10:55:37 AM

Rating 2/10
1/5
2016-04-25

Be prepared for losing money on a product of substandard quality and being talked down to

"I bought a EXPENSIVE light fixture through Walmart.com which allowed this company to sell it. I called walmart to make sure I could return it if it was not as advertised and was told absolutely. Needless to say my light fixture was in pieces and flimsy. Not of a quality to go in a half million dollar home. When I called walmart to return it I had to call Unbeatable sales-when I called I was told to return it and pay shipping both ways- FOR A SUBSTANDARD fixture not as advertised. Can you say RIP OFF! they did offer to let me buy it for 40% off and I said that would be awfully expensive to donate it as it is to flimsy to go in my home. So I paid another $50 to return it with insurance and tracking. A supervisor finally agreed to give me the original shipping back but I still paid $50 to return a substandard flimsy fixture. I was spoken to as though I had buyers remorse and talked down to over and over again. I highly recommend paying a few dollars more for a REAL company that is not in the business of taking advantage when they send out poor quality. "

This review was modified by neatcmom on April 25 2016 11:31:53 AM
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Rating 2/10
1/5
2016-03-19

Worst of the worst in customer service

"I made an online purchase on the weekend. On Monday morning, I woke to an email that said the item would ship in about 10 days (not as advertised). I immediately emailed and called to cancel the order; it was a Christmas item and would arrive much too late. I spent the better part of that day discussing as they first said they don't allow cancellations, then when they finally agreed to cancel, it shipped anyway. After disputing for three months through Amex, the item was returned to them in the unopened box. They deducted $170 restock fee and I was forced to pay the $70 shipping fee. The person who I need to speak with there repeatedly has a "full mailbox" so I can't leave a voice mail. They don't respond to emails and their customer service department is clueless. Steer clear!!"

This review was modified by Wms5214 on March 19 2016 07:43:58 AM
+ Read user comments
Rep reply posted Apr-05-2016

A rep from UnbeatableSale.com, unbeatablesale, has responded

“The buyer requested to cancel the order after it had already been shipped. We are unable to cancel orders after they are in the carrier's possession. We issued the return instructions to the buyer per their request on December 16, 2015. The order was not returned until March 16, 2016. We have a 30 day return/exchange period and the order was returned beyond this time frame. We made an exception and accepted the return with a restocking fee. Thank you.”


Rating 2/10
1/5
2016-02-24

Way overpriced

"I ordered hanging classification folders for $19.13 plus shipping $11.62 (essentially four pieces of colored cardboard taped together with file hanging hooks on each corner). The description said box of 10. These normally sell for $7 - 8 apiece. I thought "UnbeatableSale" meant a sale. Instead , I receive ONE folder for a total cost of $30.75."

This review was modified by BeaHall on February 24 2016 11:00:08 AM
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Rating 10/10
5/5
2016-01-08

"We loved it. It was easy and a very reasonable price. "


Rating 2/10
1/5
2016-01-05

"Horrible experience with this company. Ordered Tung Oil Varnish. Cost just over $23. Was charged $38 for shipping. When I contacted the company I was told they would reimburse me for the product if I send it back but not the shipping charge. Will never do business with them again!!!!!!!"

This review was modified by dubdavis on January 05 2016 08:48:35 AM
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Rating 10/10
5/5
2016-01-04

"Great service! Easy online shopping."

This review was modified by Alnbryant on January 04 2016 07:37:48 PM

Rating 8/10
4/5
2015-12-29

"I had no issues whatsoever in any part of the ordering process or shipping process. I haven't had 2 use the new toner cartridge yet so I can't speak 2 that part of the transaction as of yet. "


Rating 2/10
1/5
2015-12-28

"Absolutely the worst customer service I have ever encountered. After being charged by grab cart.com and unbeatable sale, i have not received my order. SCAM COMPANY. Unbeatable sale told me to contact grab cart who initiated the order because they had no order for me on file. After explaining that grab cart used their information, they still refused any assistance and hung up on me twice. Very disappointed that there are online merchants who can legally take peoples money with no explanation and leave it to the consumer to file a dispute with their bank. I hope this company goes bk. Do NOT order from them. SCAM COMPANY!!!!!"

This review was modified by Nickoftime1981 on March 21 2016 05:48:43 PM
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Rating 2/10
1/5
2015-12-28

"Day two. I ordered a gift for my daughter and on 12/18 received an incorrect item. I immediately called customer service and was told to take pictures of the item and send them in which I did, with a request that the correct item be sent before Christmas. It had been 10 days and I had heard nothing since. I called customer service yesterday, was put on hold, and then disconnected. I called again, and when I got someone and expressed my frustration: she said "have a great day, buddy," and hung up. Anyway, no response to anything I did yesterday. Filed a dispute claim with PayPal, so maybe I can get my money back. Not sure what to do with the unwanted item—they tried to sell it to me at a discount. I would never order from this company again. Shoddy fulfillment and even worse customer relations. (12/29/15)"

This review was modified by nreadesq on January 27 2016 03:44:49 PM
+ Read user comments

Rating 10/10
5/5
2015-12-28

"loved the Freddie Krueger glove. worked well in the haunted house I work at. had the best effect on costumers."


Rating 10/10
5/5
2015-12-26

"Excellent customer service! This was the cheapest place to find the shovel I wanted and I was very impressed with their service in shipping it. Thanks! "

This review was modified by Micahmc on December 26 2015 07:06:20 AM

Rating 8/10
4/5
2015-12-18

"I found the costume was a little expensive but of good quality"

This review was modified by Ineedausername on December 18 2015 11:00:38 AM

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