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"Outstanding customer service! I accidentally ordered the wrong part for the manufacture date of my BMW. One of Bimmer Specialist's customer service guys picked up on my mistake and contacted me with the correct part to order. I was refunded the price difference within 48 hours - and received the correct part for my car."
"Awesome from beginning to end. Their prices and shipping were the best (very reasonable for 2-day shipping to NY for a 10 lb. package). The packing job was very good - G12 (antifreeze) was protected by packaging and hermetically sealed in a bag, the other parts were all well-placed, a smaller part put in a special envelope with a stop sign on it to make it noticeable, and the box was very strong.
I had some questions about which parts to order for a 2000 Jetta. I was able to reach them online for help one time and another I left a message and they called me. When they thought I had ordered a Mercedes' part for my VW they picked up the phone and called me to confirm the item before they shipped. My items were all in stock and shipped the same day I ordered. I couldn't ask for anything more."
"The parts I ordered arrived right on time. I installed them in less than 2 hours. The only thing that would have made the installation easier, is if plastic inserts were included, or at least mentioned in the description. I had to make a trip to the store..but not a big problem. I'm sure I'll do business with you again in the future. L.Y."
"Bimmerspecialist is the best seller for brand name and OEM parts for Mercedes, best prices, fast delivery, i got my parts overnight. I used Bimmerspecialist for more then 3 years and they never disapoint me. Thank you Bimmer"
"This company is a lifesaver. The parts are ALWAYS OEM and perfect, and their shipping rates are unbelievably superb. Their service throughout a transaction is second to none. We placed a large order Friday night, 1 hour before cut-off to send Sat AM shipping to our mechanics address, and they even called us to double-check the address since we'd never used it before. The parts were at my mechanics door before 10 AM Saturday morning. I recommend going ONLY TO THEM for European car parts- OUTSTANDING!!!"
"Good prices and lightning fast service. FedEx messed up a part in shipping and they had a new one on the way to me that same day. I had a great experience and will deal with BimmerSpecialist.com again."
"Excellent follow-up on what I thought was a wrong part order problem. Fast, turn around on straightening out the problem. In the end it turned out to be the correct part."
"I'm changing my review because of their quick attention and response. Their rep Greg was right.....Fedex lost my order and thanks for quick refund and i will shop again in future and hopefully next time my experience will more better. "
This review was modified by issaatn on June 11 2011 07:07:08 PM
"I've ordered my parts from bimmerspecialist.ca which lists all parts in Canadian dollars and includes any duties. The website clearly states the manufacturer for each part and shows which is an OEM supplier. This is very helpful in selection as prices vary. My first order was shipped quickly and arrived here in Canada within 4 days. All parts for my 540i and Passat were as described on the website and well packed in 2 boxes. There is a message box on the order page asking to include a serial number of the car. Do so! For the second order I've selected incorrect part for the model year of my car. But thanks to a serial number order was checked and I received an email and a phone call explaining my error as well as correct part number. After my response they quickly fixed my order and parts are on the way as I type this. The error was 100% on my part and they took time and made an effort to ensure I get the parts I need. Excellent service, I'll buy again. "
"Bimmer Specialist made sure I ordered the right parts and its was receiced withint two days.
Great service!
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