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Ratings Rating
Full Rating Profile
Ulta Coupons
  • Rating 2.50/10 1 reviews

    2.50 / 100
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    Ulta is not a merchant member
    Ulta does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
  • Ulta contact information

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

All 1 Customer Reviews

Rating 4/102/5
modified review posted

"I have ordered many items from ULTA.com before and have been extremely satisfied. I received this last order on 8/13. With my last order, a nail polish from a gift bag had spilled just inside the tissue paper in the bag and nothing else. Not in a hurry, since it is just one item, I emailed Guest Services to see if they can replace the item. Today, 8/25, I finally received a response:

Dear M******,



Thank you for contacting ULTA.com. I apologize for any inconvenience. We have fun out of that free gift and don’t have anymore of the nail polishes.



Sincerely,



ULTA Guest Services

This, to me, does not resolve my complaint. Although I love their products, their customer service is lacking.
"




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