US Flag Store Reviews - united-states-flag.com Ratings at ResellerRatings

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united-states-flag.com

Sports & Outdoors

Rating 9.46/10 3,896 reviews

9.46/100
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US Flag Store is a merchant member
US Flag Store participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,963 merchant members.
 

All Customer Reviews (3,897)


Rating 4/10 2/5
modified review posted May-15-2013

"Flags were great, but the flag poles (1") seem to be missing a bottom clip such as is on the top of each of the three poles I purchased. I suppose I'm going to have to fashion some kind of clip on my own so my review won't be what it would have been if the poles had come with attachment points at both the top and the bottom. Because of this fact, the poles suck!"

modified review reply posted May-16-2013

lh-online, US Flag Store rep has responded

“Thank you for your recent review. We would like to speak with you as we do not show an order from you for flags or flagpoles. The only order we have for you is for a Never Furl Kit. Perhaps you have us mistaken with another company. Please contact our customer service department at 877 734 2458 as we would be happy to try and assist you.”

Rating 10/10 5/5
modified review posted May-15-2013

"I am very happy with the flag that I ordered. It is well made and has already attracted new clients to my business. I feel proud of the fact that it was made in the USA."

Rating 10/10 5/5
modified review posted May-14-2013

"Received the flag in a timely manner and was as expected and described on the web."

Rating 8/10 4/5
modified review posted May-14-2013

"Order shipped quickly. There was a mistake in order so I can't give them 5 stars. Mistake was fixed quickly and with no hassle so I'd definitely use again."

Rating 8/10 4/5
modified review posted May-14-2013

"The quality was a little less than was expected, but they're OK."

modified review reply posted May-15-2013

ap-online, US Flag Store rep has responded

“Thank you for your recent order with us. We apologize that you are not 100% satisfied with your order. We are proud to offer a 100% Customer Satisfaction Guarantee. If you are ever unsatisfied with the quality of our products a refund or replacement will be sent to you. We would like to speak with you regarding your order. Please contact our customer service department at 877 734 2458.”

Rating 10/10 5/5
modified review posted May-14-2013

"Always great products at a low price and fast shipping"

Rating 10/10 5/5
modified review posted May-13-2013

"Great quality and nice products. Shipped in time as stated."

Rating 10/10 5/5
modified review posted May-13-2013

"Delivered on time, product looks great! Excited to hang the red, white and blue!"

Rating 10/10 5/5
modified review posted May-13-2013

"Flag arrived in record time and is really nice. It is now flying high and proud.
"

Rating 10/10 5/5
modified review posted May-13-2013

"Nice product, very satisfied"

Rating 10/10 5/5
modified review posted May-13-2013

"The product arrived in a very timely manner and product was just as described."

Rating 10/10 5/5
modified review posted May-12-2013

"People on the phone were very helpful in finding easctly what I wanted."

Rating 10/10 5/5
modified review posted May-12-2013

"Very good service,low prices,Quality products."

Rating 10/10 5/5
modified review posted May-12-2013

"I am a repeat customer and have found consistent good customer service, price and delivery with U S Flag Store."

Rating 8/10 4/5
modified review posted May-12-2013

"I have some concerns over the plastic clips that hold the flag, these will become brittle and break in a relatively short time do to exposure to sunlight. Also there are standards for the relationship of the size of a US flag vs the height of the pole & the flag included with the pole, though of good quality is too small according to that standard."

modified review reply posted May-13-2013

lh-online, US Flag Store rep has responded

“Thank you for your recent order with us. Flags and flagpoles come in a variety of sizes. The larger the flag, the taller a flagpole must be to accommodate it. Generally the length of the flag should be one third to one quarter the height of the flagpole. The 20ft pole purchased accommodates a 3x5ft to a 5x8ft flag. Although the 3x5ft US flag that comes with the 20ft pole is standard size. Please feel free to contact our customer service department at 877 734 2458 with any questions.”

 
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