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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1000 Westinghouse Dr suite 1
    • Contact: support@onlinestores.com
    • Phone: 877-734-2458
    • Customer Support: 877-734-2458
    • Business Hours: 8am to 7pm Mon - Fri Eastern
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.93/10 7.93/10
    Chance of future purchase: Rating 7.80/10 7.80/10
    Shipping & packaging: Rating 7.83/10 7.83/10
    Customer service: Rating 7.10/10 7.10/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

4,200 Customer Reviews

Rating 2/10
1/5
modified review posted

"I ordered a flag on Sept. 12th (online) & received it 4 days later. I realized it was the wrong size, so I called customer service to exchange for the correct size. The new flag was more expensive, so I paid via cc for the difference. The agent told me once they receive the old flag, the new flag would be sent. I sent the wrong flag back on Sept. 20. I did not hear from the Flag Store until October 7, when I got an email stating they received the exchange. (Note: this is 3 weeks later) The new flag wasn't shipped until a week after that, on Oct. 15th. I am STILL waiting for my flag. FedEx estimates I'll receive it on Oct. 24th. Why would it take almost TWO MONTHS to get a flag?!??! I will never order from this company again & would warn others to find a more efficient company."


Rating 10/10
5/5
modified review posted

"The flages are perfect & were delivered very quickly!"


Rating 10/10
5/5
modified review posted

"ORDERED SEVERAL FLAGS -AS USUAL AND WAS DELIGHTED WITH THE EXCELLENT PRODUCT AND FANTASTIC SERVICE.
NO ONE COMPETES WITH THE PRICES OFFERED HERE, THANKS,
JN SCHOWEN
"


Rating 6/10
3/5
modified review posted

"comment wasosted prior to return, in box with return, and then on another feedback email. No need to do it ma 4th time..."


Rating 6/10
3/5
modified review posted

"I ordered 2 flags, 1 American and 1 Swedish
I only received the American flag.
Had to call and they sent the other flag 5 days after my call.
Still waiting for it to arrive.
"


Rating 10/10
5/5
modified review posted

"Thank you so much for a speedy delivery."


Rating 10/10
5/5
modified review posted

"No problems at all. I was completely satisfied"


Rating 4/10
2/5
modified review posted

"I still haven't recieved the two flags I ordered.

Preston Finlinson
"


Rating 10/10
5/5
modified review posted

"I have always been happy with the service at US Flag Store"


Rating 10/10
5/5
modified review posted

"Flags arrived on time and are of a quality that I believe will last in our hot windy AZ desert. They are flying proudly today!
"


Rating 10/10
5/5
modified review posted

"Great service. Great pole for the money. We will order additional poles for other uses here on our campus"


Rating 10/10
5/5
modified review posted

"Great display case! Love it"


Rating 10/10
5/5
modified review posted

"Very fast and reliable, with good customer service and follow-up. I made a mistake, initially, and ordered the wrong size, which was quickly replaced and reshipped. Highly recommend"


Rating 10/10
5/5
modified review posted

"Great item, as advertised, super service."


Rating 10/10
5/5
modified review posted

"Great online experience, purchase arrived faster than expected,properly pack for shipping. I was informed of the process from order to shipping,great ???? . Thanks"


US Flag Store is a Merchant Member! Learn more

US Flag Store is a merchant member
US Flag Store participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,860 merchant members.