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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1000 Westinghouse Dr suite 1
    • Contact: support@onlinestores.com
    • Phone: 877-734-2458
    • Customer Support: 877-734-2458
    • Business Hours: 8am to 7pm Mon - Fri Eastern
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.78/10 7.78/10
    Chance of future purchase: Rating 7.65/10 7.65/10
    Shipping & packaging: Rating 7.66/10 7.66/10
    Customer service: Rating 6.94/10 6.94/10
    Return/Replacement policy: Rating 4.72/10 4.72/10

4,214 Customer Reviews

Rating 10/10
5/5
modified review posted

"Hello:
I ordered the wrong diameter, I should have ordered 1 1/4 inch plastic rotating rings for my flag pole. If you have 1 1/4, please contact me. Outstanding customer service! Keep up the good customer service & you'll have a lifetime customer.
Sincerely,
Glen Pate
alpineview1@gmail.com
"


Rating 10/10
5/5
modified review posted

"Was very pleased with my purchase, durable product, fair price, will be buying again."


Rating 10/10
5/5
modified review posted

"Was delivered on time. I was surprised that the back order beat the flags.
"


Rating 10/10
5/5
modified review posted

"Flag store was great! One of the items was not able to ship right away and I got email and was able to switch the item for something that was in stock. Everything turned out great and I will be using the Flag store for future purchases."


Rating 2/10
1/5
modified review posted

"wasn't happy
ordered flags for a funeral and received them the day after funeral.
"


Rating 10/10
5/5
modified review posted

"All my purchases have been very high quality and good service."


Rating 10/10
5/5
modified review posted

"I am handicapped and my landscaper helps me, he put up my new flags, of which I noticed were made very strong and beautiful. That evening when flag light was on them, they seemed to glow, and were so beautiful."


Rating 10/10
5/5
modified review posted

"Great service and I really like the detail in the falgs."


Rating 10/10
5/5
modified review posted

"Excellent service - very satisfied."


Rating 10/10
5/5
modified review posted

"we are very satisfied. we have told our relatives and they will order one from you."


Rating 10/10
5/5
modified review posted

"The flags are exactly as described and you get what you pay for. The USA flag I purchased three years ago is just now getting a bit tattered so I replaced it. The sports flag isn't nearly the same quality but it won't be flown continuously so it should last."


Rating 10/10
5/5
modified review posted

"Great quality and fast delivery!"


Rating 10/10
5/5
modified review posted

"Easy buy, fast delivery..."


Rating 10/10
5/5
modified review posted

"Mine was a large order of Armed Services interior flag sets. With a slight delay for a backordered component to be available, my order was shipped and received in excellent shape and everything arrived together. A quick fit-up of one of the sets revealed excellent quality of all parts. The flags will be used in a Veterans Day display and I anticipate the effect will be outstanding. I heartily recommend this supplier."


Rating 2/10
1/5
modified review posted

"I ordered a flag on Sept. 12th (online) & received it 4 days later. I realized it was the wrong size, so I called customer service to exchange for the correct size. The new flag was more expensive, so I paid via cc for the difference. The agent told me once they receive the old flag, the new flag would be sent. I sent the wrong flag back on Sept. 20. I did not hear from the Flag Store until October 7, when I got an email stating they received the exchange. (Note: this is 3 weeks later) The new flag wasn't shipped until a week after that, on Oct. 15th. I am STILL waiting for my flag. FedEx estimates I'll receive it on Oct. 24th. Why would it take almost TWO MONTHS to get a flag?!??! I will never order from this company again & would warn others to find a more efficient company."


US Flag Store is a Merchant Member! Learn more

US Flag Store is a merchant member
US Flag Store participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,865 merchant members.