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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 111 Corporate Drive Auburn Hills, MI 48326
    • Contact: sales@us-appliance.com
    • Phone: 877-628-9913
    • Customer Support: 877-628-9913
    • Business Hours: Phone Hours: 8:00 am - 6:00pm EST Mon - Fri Get a live person! No recordings during 8-6 M-F hours
    • Fax: 248-364-0701

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.50/10 6.50/10
    Chance of future purchase: Rating 4.00/10 4.00/10
    Shipping & packaging: Rating 4.17/10 4.17/10
    Customer service: Rating 3.61/10 3.61/10
    Return/Replacement policy: 0.00/10

What is this?

530 Customer Reviews

Rating 10/10
5/5
modified review posted

"I will never go to a department store again. I had the best experience of my life. sat in my own home picked out the frig of my dreams and you made it so. every detail was spelled in print and all went just as promised. Thank you"


Rating 10/10
5/5
modified review posted

"Simply put US-Appliance is the best place ever to shop for all of your appliance & electronics needs. We have ordered 2 entire kitchen packages from them, the first one in 2008 the kitchen Aid Architect series, stainless, just beautiful, perfect condition, not a single problem with all 7 items.
This year we purchased an entire kitchen suite for our new home in the LG line, stainless steel, 8 items total, just as beautiful but even better. Flawless perfect condition, a little glitch with the gas stove top but that is being quickly resolved by LG.
We will order every time from US-Appliance, the customer service is top notch, the guys are just great to work with.
thank you again US-Appliance for the awesome appliances.
Scott & Nicole Kinnear
Fallbrook, CA
"


Rating 10/10
5/5
modified review posted

"Online ordering was easy, price beat big box stores by $100's, and washer/dryer arrived within delivery time estimate without a scratch! Definitely would use them again."


Rating 10/10
5/5
modified review posted

"Very efficient & courteous & informative. thank you"


Rating 10/10
5/5
modified review posted

"Very happy with purchase! "


Rating 10/10
5/5
modified review posted

"This is the 2nd time I have used US appliance instead of the local big box store and have been very pleased each time. "


Rating 8/10
4/5
modified review posted

"Where would I find extend warrenty"


Rating 10/10
5/5
modified review posted

"All went well.Ordering,shipping and delivery were very good."


Rating 10/10
5/5
modified review posted

"very good and fast service."


Rating 10/10
5/5
modified review posted

"Very easy to deal with, prompt delivery, and overall positive experience. Would order from them again!"


Rating 10/10
5/5
modified review posted

"Excellent timing and product, very happy I was referred to you"


Rating 10/10
5/5
modified review posted

"Very impressed with quality of products and very timely shipping! "


Rating 2/10
1/5
modified review posted

"Products purchased were great. Shipping and delivery need a LOT of work. My washer and dryer were sitting for two weeks before it was shipped to my home! Shameful. Customer service did not help either. Delivery truck was earlier than quoted so my family and I had to rush home. First experience with US Appliance was great, but after this experience, I will not order from US Appliance again."


Rating 10/10
5/5
modified review posted

"Great service and delivery was better than a local company. Will definitely use them again."


Rating 10/10
5/5
modified review posted

"excellent product and service"


US Appliance is a Merchant Member! Learn more

US Appliance is a merchant member
US Appliance participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,865 merchant members.