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Store Rating and Reviews US1Camera / us1camera.com / us1digital.com / Photomania

Homepage: http://www.us1photo.com/
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 4.09 / 10
Six-Month Reviews: 157
Lifetime Reviews: 802

   


Lifetime Rating: 6.97 / 10
All Stores Avg.: 8.07
7.55 Pricing of Products and Services
3.43 Likelihood of Future Purchases
3.85 Shipping and Packaging
3.50 Customer Service
1.83 Return or Replacement
Show Reviews Read all 802 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
426 North Wood Ave
customer support email:
phone:
877-300-5070
customer support:
877-300-5070
business hours (est):
Monday thru Thursday 10:00am - 7:00pm

FAX: 908-925-4628


US1Camera / us1camera.com / us1digital.com / Photomania Advertisement
 US1Camera / us1camera.com / us1digital.com / Photomania Customer Reviews
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Reviews 1 - 15 of 804
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Very Satisfied
Reviewer: saraaf
Click Here to See the Profile for saraaf

6/30/09 3:31 PM
The experience that I had was great, and when dealing with Bruce he was very knowledgeable about all of my questions. I will be using US Camera for all my camera needs for now on.

Very Satisfied
Reviewer: mnkoz
Click Here to See the Profile for mnkoz

6/26/09 12:34 AM
I spent to much time sifting threw other photo sites for a good deal, only to find there is some catch or gimmick.I recentlty ordered an other camera [waterproof Canon]and even though they were not the cheapest by $16 on the total order,I have come to trust US1. In the future I plan to save myself alot of time.

Very Satisfied
Reviewer: rvrod
Click Here to See the Profile for rvrod

6/23/09 11:23 AM
Sales service was absolutely fantastic I dealt with Kevin at ext. 201 and would highly reccomend contacting him for any of your phtographic needs.

Neither Satisfied Nor Dissatisfied
Reviewer: TitaniumZX
User Rating: 
Click Here to See the Profile for TitaniumZX

6/19/09 11:19 AM
Order a Canon 50D from us1camera.com because they had the best price. I found out they are not a Canon authorized dealer so any warranty was not from Canon but through them. I didn't like this fact so canceled the order.

Very Satisfied
Reviewer: mtrent
Click Here to See the Profile for mtrent

6/11/09 6:07 PM
I recently purchased a 10-20mm wide angle Sigma lens from US1Photo.com and am very please. They offered the best price with a speedy delivery and great packaging quality. The lens works great and I will consider them for all of my future camera needs. Thanks USPhoto1!

Very Satisfied
Reviewer: swinesap
Click Here to See the Profile for swinesap

6/11/09 3:50 PM
Best price on a real Canon lens! Helpful and courteous staff. They made reasonable suggestions for accessories, but no pressure to buy. I'll look here again for good prices.

Very Satisfied
Reviewer: peterhuh
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6/11/09 1:40 PM
I didn't use very much the camera but It feels good to use D90 Nicon camera.

Very Satisfied
Reviewer: crazy_vag
Click Here to See the Profile for crazy_vag

6/11/09 12:10 PM
During the ordering process, I had a typo that I only noticed on the confirmation email. I gave their customer service a ring a ring and the quickly cleared up the problem. My camera arrived on time and was packaged well. They had the lowest prices, and I'd definitely use them again in the future.

Dissatisfied
Reviewer: ZUBAIRS
Click Here to See the Profile for ZUBAIRS

6/10/09 9:44 PM
I found a good deal at this site for my camera but they cheated with me with the accessories price. They offered me a discounted price( as per their statement) of memory card on the phone and sent it to me; that was 4 times higher than the actual price. I called and complained about it to the manager but no action was taken.

Very Satisfied
Reviewer: mapamar
Click Here to See the Profile for mapamar

6/10/09 3:53 PM
Very good communication and friendly staff. I was impressed on the shipping care the person that took my order did in regards the timing of the shipping and he made the arrangements for me to receive it in the time needed. Really appreciate it!!

Very Satisfied
Reviewer: lombcar
Click Here to See the Profile for lombcar

6/10/09 8:47 AM
I acquired a Canon 5D Mark II with US1 photo, it was the first time I was acquiring an item of such price on the Internet and the entire transaction went very smoothly. I was contacted from US1 photo knowledgeable representative with whom I had the chance to exchange feedback and fine tune the order. I even got a free assessment of my old camera and an indication for a recommended re-sale price! Delivery was timely with no issues. Overall a very positive experience.

Very Satisfied
Reviewer: beanierunner1
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6/9/09 3:07 PM
Excellent experience - as a photography novice, the salesperson was extremely helpful in recommending the right camera and accessories.

Very Satisfied
Reviewer: chrism123
Click Here to See the Profile for chrism123

6/7/09 9:01 AM
Normally, I would not write a review, but because there is a tendency to focus on negative experiences and there have been some negative reviews of the seller, I wanted to relate a positive experience. I ordered a Nikon D90 kit from what turned out to be a storefront for them, Primo Camera. There was the normal "upsell suggestions" but no real pressure. The order came on time and was well packed. The invoice did indicated US1 Camera. Note that the price of the D90 kit was "good", but not some of the obvious "low ball" prices I have seen.

Very Satisfied
Reviewer: hectorvs
Click Here to See the Profile for hectorvs

6/5/09 3:23 PM
Very fast shipping, great customer service.  
The product was in excellent shape as advertised.  
Will definitely buy again!!!

Very Satisfied
Reviewer: Yangtze
Click Here to See the Profile for Yangtze

6/4/09 10:03 PM
I received GREAT service. I placed my order via the online system. But because I had entered an incorrect email address, I had not received any confirmation.  
 
I called customer service to make sure the order had been placed.  
 
I wish I could remember the guy's name. But he went thru the system and found my order.  
 
In addition, he informed me of many perks I was eligible for being a first time customer.  
 
I got a great camera and service package for a great price!  
 
Keep up the great job!

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