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Really poor quality
"Ordered two knives engraved and two ditty bags embroidered. The knives look great but the bags look like they were done by an elementary student. The response was that is good work and the best we can do. They offered no solution and did not respond to email. They did respond to phone call"
Updated review on shrimp butler
"Shrimp butler sent me a used product when i paid full MSRP for a brand new product. They wont even reply to customer support, which i have tried both ways through email and phone calls. I have been trying to just get a RMA for a refund which would mean i lose 20% for restocking and have to pay shipping, but the people at shrimp butler are such scammers they wont even reply. They are scamming customers and sending people used products that dont even work and refusing to answer customer support and accepting returns when their policies claim they do. These people are major scammers and I would recommend not buying their products."
"Order power supply. Arrived with two connectors that were broken and had been taped up. Unit was dead on arrival as well. Contacted and they said they would replace or refund. After shipping back (and paying extra to UPS because they had to find a street address - they gave only PO Number), I heard nothing for several weeks. Upon sending email, I got an email from the "owner" who stated that they could not refund my money due to broken connectors. My email to them and letter enclosed with the supply clearly indicated it ARRIVED with the broken connectors AND was DOA and requested they check the supply. He did not address the issues, but insisted that they had inspected unit and "have camera system that shows connectors were not broken" -- which a "camera system" would not have been able to see, as the cables and connectors were all bundled up for shipment. He accused me of having broken the connectors and stated that "no one takes responsibility these days." (Pot to kettle?). This guy is a major rip-off artist, and from what I've seen online, this seems to be his method of operation. DO NOT DEAL WITH THIS COMPANY OR YOU WILL BE SORRY!"
"Easy ordering, excellent service and shipping time!"
"I ordered the Sog Topo Meridian Black TiNi kKnife M46T from two point enterprises on 1/18/2013. I had read a review in Backpacker magazine and wanted a good quality knife that I could take on my backpacking camping adventures. I received my knife on 1/28/13 and that was with their free shipping non- priority order shipping. After I had place d my order I received an e-mail from Lisa at customer service letting me know that my order had shipped. They were extremely responsive and professional. I not only am I impressed with the their customer service I am extremely impressed by the quality and workmanship of this knife. These folks get 5 stars from me for service and a quality product. I would not hesitate to place another order with these folks again! They also had the best on-line price I could find."
"Acceptable products but poor service. We placed two identical orders for Gerber hand tools with nearly identical laser engraving. The engraving order only differend in the name of the person being given the tool. Both products arrived in decent time but with very different engraving quality. One was acceptable, the other was all but non existant. If you didn't know where the engraving was supposed to be, you would never find it. We tried to contact the seller over 5 times by email and more than 6 times by phone. We also sent photos of both products for comparison. After nearly a month of trying to make contact the seller suddenly responded and refunded 4.95 for the engraving. Nothing was ever said or acknowledged about the obvious flaws in their work or even the amount of time it took them to respond even one time. I will never buy from them again and would warn anyone else against them as well."
"Very Poor Customer Service. Power supply came with screws stripped and poor fit. Tried to contact them several times and they would not reply. Wish I would have read some of the other reviews about their customer service before I purchased from them. POOR POOR POOR!!! You can be sure I'll be sure to make all my colleagues aware not to order from this company."
"I made an order of 2 knives that seemed as if they were in stock. My credit card was charged instantly. I received a note a week later that both knives were backordered, however my credit card was still charged. I sent a note back asking if they were ever going to get any more in and why I was charged for a knife they did not have in stock.The only reply I got was a generic message that I had been refunded. No information on if they would get any more in or not.I then get an email from then saying to come here and post a review and I will get $3 back. They are paying their customers to leave good feedback. That's just sad."
"It don't get no good'r-n- this. They were so efficient I couldn't even keep up with them. Fast shipping, Great products, Recieved as ordered. Nice lazer etching. Nice embroidery. I always wanted personalized knives. Now I have them. Thanks a million... Recieved in exactly 7 days"
"I ordered a Bark River Bravo 1. Requested my name engraved on knife if it fits, if not my initials. These guys did my initials in lower case and tried to tell me that wasn't weird as people request it all the time.They also sent me a sheath made of leather instead of the kydex sheath I ordered. They do not want to help me at all after several emails per Bertha. Stay FAR FAR AWAY!!! The lower price isn't worth it!!!"
"ATX was quick, efficient and very east to deal with. Very pleased with level of communication and pricing. Will use firstname.lastname@example.org"
"I did my first order and it went very well. Quick shipping, good communication and quality goods. I'll do business again with them. "
"Great Price Fast Shipping .My Order came in perfict condition and in only a few days ."
"Good Customer ServiceI placed my order Sunday night, and with regular USPS shipping my tool arrived by Thursday. And it was engraved! The website is easily navigable, and for someone who knows little about knives I found it very easy to figure out what I wanted."
"I bought the SOG AEGIS Digi Camo knife and it is awesome. Two Point Enterprise had the best price and the knife came in perfect condition."