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Stores > Twisted Throttle

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  • Twisted Throttl Twisted Throttle Elite Status
    • Address: 570 Nooseneck Hill Rd
    • Contact: info@twistedthrottle.com
    • Phone: 401-284-4200
    • Customer Support: 855-255-5550
    • Business Hours: Mon-Fri 9:00 AM - 7:30 PM EST, Saturday 10:00 AM - 6:00 PM EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.43/10 6.43/10
    Chance of future purchase: Rating 6.79/10 6.79/10
    Shipping & packaging: Rating 9.17/10 9.17/10
    Customer service: Rating 7.08/10 7.08/10
    Return/Replacement policy: Rating 7.50/10 7.50/10

1,097 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-06-29

Great Customer Service

"I'm impressed with the quick response time and very knowlodgeable staff when phoning in regarding information on or status of my order.
Keep it up twisted throttle!
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-06-29

Great Customer Service

"Chris, Jody and the crew have always offered excellent customer service and take the time to answer my often convoluted questions. Items ship quickly and arrive when expected."


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Verified Customer
Rating 10/10
5/5
2016-06-29

Great Heated Grips

"Twisted Throttle quickly delivered my Oxford heated grips at a fair price. They are easy to install with a versatile control bracket and direct connection to the battery. They are easy to operate with gloves on, and the automatic "sleep" and shut-off modes work like magic! Much better than OEM heated grips at nearly 4x the price. "


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Verified Customer
Rating 10/10
5/5
2016-06-29

"all of my items arrived very quickly, happy with products."


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Verified Customer
Rating 10/10
5/5
2016-06-28

Overall good.

"Was surprised at the choice of courier (loomis?) but otherwise all was well."


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Verified Customer
Rating 10/10
5/5
2016-06-28

good place

"My order was sent out on time and as described. Decent price as well. Can't ask for better. Thanks folks. "


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Verified Customer
Rating 6/10
3/5
2016-06-28

"Had to cancel the order because it took significantly longer than expected to ship; however, customer service replied almost immediately and cancelled it without any issues whatsoever. "


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Verified Customer
Rating 10/10
5/5
2016-06-28

As promised and more

"Order processed quickly and accurately and provided a discount I wasn't aware of.
Thank you
"


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Verified Customer
Rating 10/10
5/5
2016-06-28

Grrr8t products and prices!

"Products shipped quickly . Only issue is the points system does not seem to work automatically. Had to email to get credited for points earned. But they fixed it up after a quick email each time."


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Verified Customer
Rating 10/10
5/5
2016-06-27

Great Price, Delivery Time, and Customer Service

"Ordered a pannier bag through TT, had to be shipped from Germany, but was delivered well before the expected date! When I was invoiced, they automatically gave me the Promotion Price as I had ordered the bag 2 days before the sale began!

Great people and will definitely shop there again!
"


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Verified Customer
Rating 10/10
5/5
2016-06-27

Exactly what I ordered

"I received exactly what I order in the specified time. The product is high quality and comes with all the necessary mounting hardware and instructions. Excellent!"


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Verified Customer
Rating 10/10
5/5
2016-06-27

Perfect

"Great product, quick shipping, could not be more pleased. "


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Verified Customer
Rating 10/10
5/5
2016-06-26

awesome!

"Good service, fast shipping and flawless packaging!"


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Verified Customer
Rating 10/10
5/5
2016-06-26

Quick shipping product as described.

"Would buy from them again. "


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Verified Customer
Rating 10/10
5/5
2016-06-26

catchy!

"The original shipment had a manufacturing defect (NOT Twisted Throttle fault). Twisted Throttle sent me a replacement as soon as they got info from FedEx that I had shipped the defective part back. "


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Twisted Throttle participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,558 merchant members.