I'm writing to show appreciation for a service rendered by a company who, without their assistance, all I had was a couple of expensive paperweights.
A couple of my fine analog machines which are in almost pristine condition were worthless because of the lack of being capable of finding parts or persons capable of servicing these machines.
One was a Sanyo Turntable which has been setting idle in storage because of a bad belt for over 20 years. The rest of the turntable is almost like new. I did not save all my LP's to another source and I needed to get this machine running so I could download my LP's to CD's and bring them up to today's technology.
The second was a rare Realistic model TR-3000 reel to reel built by Tascam/Teac that I purchased new in 1981 in which the main capstan belt became old and stretched. Other than this belt,, this machine is also in pristine condition still.
I have a lot of past recordings of many live performances I have done in the 42 years I have been doing semi pro music and I wanted to retrieve this information and download again to CD.
I could not justify parting with these machines simply because the belts were bad and so I stored them until I could find a company who either carried these parts, or would do the service they needed done.
I'm old school and keep my equipment in good shape and constantly in repair which is rare these days in an age where people throw away their good items instead of being bothered with repairing them. Such wasteful attitudes!
I would specifically like to thank "Steve" I don't know his last name but he represented this company very well and I would assume he had a bigger stake in this company than just a simple dockworker. If not,,, I'd like to see him get promoted and given a raise for over and beyond in the line of duty.
Because the Realistic TR-3000 is a "rare" but high quality reel to reel, it isn't something that is dealt with on a daily basis and the shown size of belt for this machine did not fit. I had no problems communicating with Steve and his patience with me in attempting to figure out what size we needed with them in Oregon and me in Colorado I thought it would be more difficult than it was but his patience and knowledge made that a simple chore!
For well under $30.00, we put two high quality pieces of equipment worth a minimum of $700.00 (between the two of them) and would cost at least $1,500.00 to replace them with today's market values, back into service after almost 20 years of being unusable.
I thank you for the service and I have many friends who also have equipment in need of parts. I can do the repairs,, but finding those parts can be a problem.
Thank you for the service and keep it running for future uses!
Sincerely!
George Trotter
Denver, Colorado
("GTX" Studios)
("Up In Smoke" Band)
("Monkey Bizness" Band)
TurntableNeedles.com / AVCR Electronics
