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"I was shopping for a canon 30d and called the number on the screen to inquire about buying the body and what it came with and certain packages and what it came with. Being satisfied that they seemed to offer the best deals I placed my order with them. Next day I receive a call to "verify" my order which just turned out to be someone trying to get me to buy more accessories including ones that were already contained in the package and ones I didn't need at all. When confronted about that fact he assured me that these items weren't in my package and that I must have been misinformed. When I stated it was posted clearly on the website and I had talked to a rep. he said that I must have misunderstood and I wasn't actually getting half of the stuff that was stated so I might as well just buy it. His tone was rude and he was very pushy. When I then stated that I wanted to cancel my order due to the misdirection I had been given he actually hung up on me! I had to call my credit card company to verify I hadn't been charged because he hung up on me before I could ask for a confirmation or a fax to prove the order had been cancelled."