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309 reviews![Facebook share](javascript:share_rating("{"link":"\/store\/Truesupplier","store_thumb":"\/store\/thumbnail\/Truesupplier.jpg","store_name":"Truesupplier.com","store_rating":3.33,"total_reviews":"309"}", "store");)
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5/5
posted Jun-12-2011
This review was modified by nic89l on June 12 2011 09:30:33 PM ![Share nic89l review](javascript:share_rating({"review_body":"great quality and service.. postage is fast and reasonable cost.","link":"http:\/\/www.resellerratings.com\/store\/Truesupplier\/comment\/782495#comment782495","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Truesupplier.jpg","store_name":"Truesupplier.com","username":"nic89l","rating":"5"}, "single");)
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posted Jun-14-2011“Dear Ifor Parry,
Thanks for your email.
I am very sorry to see you review.
As the Order #59738,we have shipped it out on May 2,and the tracking number is RB267216786HK
You can track it on http://17track.net/IndexEn.html
or track it on http://track.thailandpost.co.th/trackinternet/Default.aspx?lang=en
We tracked it and got the following information:
May 10, 2011 12:00-16:29 MAE RIM, Delivery Status, Successful
May 10, 2011 10:25:29 MAE RIM, Out for Delivery,
May 9, 2011 12:11:33 LAMPHUN MAIL CENTER, Container Received,
May 8, 2011 15:48:46 LAK SI MAIL CENTER, Dispatch,
May 8, 2011 15:48:36 LAK SI MAIL CENTER, Items Into Container,
The item (RB267216786HK) left Hong Kong for its destination on 7-May-2011
And later,you said the top cover and battery cover and keyboard are damaged.
So we resend the top cover and battery cover and keyboard to you,and the tracking number is RB267218725HK
and we tracked it and found that following information:
May 23, 2011 12:00-16:29 MAE RIM, Delivery Status, Successful
May 23, 2011 10:29:34 MAE RIM, Out for Delivery,
May 21, 2011 12:04:49 LAMPHUN MAIL CENTER, Container Received,
May 20, 2011 14:43:11 LAK SI MAIL CENTER, Dispatch,
May 20, 2011 14:42:59 LAK SI MAIL CENTER, Items Into Container,
The item (RB267218725HK) left Hong Kong for its destination on 19-May-2011
You parcel have been successfully,would you please tell me why you do not receive the order until now.
It is appreciated that you can tell us the reason,then we will help you to solve the problem.
Looking forward to your confirmation.
Yours Sincerely,
Elaine”
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posted Dec-13-2011![Share kimz1983 review](javascript:share_rating({"review_body":"I place an order for a Element Vapor Pro Spectra (Red\/Black) bumper on 26 Nov 2011, the package arrived on 13 Dec 2011.<br><br>Upon unwrapping the package, I realize the package contain were totally different from what was stated on their sale thread.<br><br>The design for Element Vapor Pro Spectra bumper were suppose to be 1\/3 red and 2\/3 black. What I received were a bumper with the Vapor Pro font print at the side with the design of 1\/2 Red and Black which I could not find any similar design on the OFFICIAL Element product site!Also the accessories that comes with the package was totally different from what was shown.<br><br>To make things worst. The METAL CAP for easy access to the power button were missing from the package! With that missing, the bumper were rendered useless.<br><br>After contact Truesupplier via email. Their representative Ethan offered for an exchange which needs me to ship the item back to them which I have to PAY FOR the SHIPPING AT MY OWN COST. FOR THEIR MISTAKE in the first place ! <br><br>Honestly speaking. I am very disappointed on their exchange policy. This was suppose to be a surprise present for my husband but ended up it became a headache.","link":"http:\/\/www.resellerratings.com\/store\/Truesupplier\/comment\/1009919#comment1009919","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Truesupplier.jpg","store_name":"Truesupplier.com","username":"kimz1983","rating":"1"}, "single");)
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posted Sep-15-2011![Share lucille14 review](javascript:share_rating({"review_body":"Excellent hassle- free service! Perfect transaction in everyway! Fast on-time delivery! Will def. buy from again! A+++++","link":"http:\/\/www.resellerratings.com\/store\/Truesupplier\/comment\/868480#comment868480","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Truesupplier.jpg","store_name":"Truesupplier.com","username":"lucille14","rating":"5"}, "single");)
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![Share seletia review](javascript:share_rating({"review_body":"I ordered a cell phone keypad for the Blackberry Bold 9780. The keypad that arrived caused the touchpad button to be continuously depressed when installed on my 9780. The thickness dimensions of the keypad shipped are bigger than the original keypad. When the original keypad is installed again there is no problem with the touchpad button being continuously depressed.<br><br>The color of the plastic strips between the keys on the shipped keypad was silver not black as on the 9780. The color difference and the thickness dimension difference lead me to believe that the keypad sent is intended for a different model phone or is from a bad batch of incorrectly manufactured keypads.<br><br>I returned the keypad for a refund, but instead received a second shipment of an identically defective keypad. I returned the second shipment and requested a refund, but by that time the 45 day PayPal purchase dispute time limit had expired, and Truesupplier.com no longer answers any of my communications. Even after shipping two worthless keypads to me Truesupplier.com still has made a profit from the payment I sent.<br><br>Truesupplier.com is most likely trying to unload defective excess manufacturing inventory through dishonesty and deceit.","link":"http:\/\/www.resellerratings.com\/store\/Truesupplier\/comment\/797818#comment797818","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Truesupplier.jpg","store_name":"Truesupplier.com","username":"seletia","rating":"1"}, "single");)
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posted Jun-15-2011![Share FHinter review](javascript:share_rating({"review_body":"I\u0027m very disappointed about the purchase from Truesupplier. I Bought some Playbook Dummies , hopping will be Original Dummies with Good Quality, and I received 3 pieces of a generic dummies with a very,very poor quality.","link":"http:\/\/www.resellerratings.com\/store\/Truesupplier\/comment\/784656#comment784656","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Truesupplier.jpg","store_name":"Truesupplier.com","username":"FHinter","rating":"1"}, "single");)
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5/5
![Share trah25 review](javascript:share_rating({"review_body":"Perfect,,,,good product, good price and fast shipping!","link":"http:\/\/www.resellerratings.com\/store\/Truesupplier\/comment\/782555#comment782555","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Truesupplier.jpg","store_name":"Truesupplier.com","username":"trah25","rating":"5"}, "single");)
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posted Jun-12-2011![Share Inaktive review](javascript:share_rating({"review_body":"Packaging was ok enough to keep the items safe from damage as it was wrapped in bubble wrap. Delivery time wasn\u0027t very quick, took about 2 weeks to get to me. But overall I was satisfied with the service of Truespplier.","link":"http:\/\/www.resellerratings.com\/store\/Truesupplier\/comment\/782272#comment782272","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Truesupplier.jpg","store_name":"Truesupplier.com","username":"Inaktive","rating":"4"}, "single");)
Share review![Share ifor_parry review](javascript:share_rating({"review_body":"First Truesupplier sold me a faulty counterfeit housing for a Blackberry bold 9780, they called me a liar when I didn\u0027t receive a \u0027most likely\u0027 counterfeit replacement. Albeit, Thailand post tracked it to my address, however; I have not officially received it. I just bought an authentic replacement on eBay for 1\/3 of the cost including delivery from the UK. So I challenge truesupplier to prove me wrong. In the mean-time... \u0022Buyer Beware!!\u0022","link":"http:\/\/www.resellerratings.com\/store\/Truesupplier\/comment\/782141#comment782141","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Truesupplier.jpg","store_name":"Truesupplier.com","username":"ifor_parry","rating":"1"}, "single");)
Share review![Share ikimo review](javascript:share_rating({"review_body":"So bad material and manufactures! ","link":"http:\/\/www.resellerratings.com\/store\/Truesupplier\/comment\/782092#comment782092","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Truesupplier.jpg","store_name":"Truesupplier.com","username":"ikimo","rating":"2"}, "single");)
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"I ordered Privacy films for the iPhone 4, the prices on the website seem fair but they get you with the cost of the shipping. After receiving the white privacy screen it was impossible to see my phone, completely pointless. Contacted their customer support I offered to ship back the two protectors i had not used and they said they would not refund the one i had put on my phone. Nothing got resolved, they offered 2 dollar refund which never happened. They need to provide better information about their product. Never buying anything from them again."