1/5

posted Dec-23-2011

"I tried to order a bull bar for my husbands truck, went to truck champ website typed in the search his type of truck picked the bull bar I wanted and paid for it when it arrived it was for the wrong kind of truck. I called customer service and they said the only option I had was to pay to ship it back and reorder the one I tried to order in the first place. Horrible customer service will not order from them ever again."

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5/5

posted Jan-16-2011

"I order nurf bars for my 2011 tundra service was great and ship fast order wednesday got friday in montana. everything fit great. would order again."

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1/5

posted Jun-29-2010

"I ordered a vinyl tonneau cover for my 2008 Ford F-150 on July 24. Website indicated 1 day shipping.
Four days later I received a phone call that item was "out of stock" and expected re-stock date was 8 days to 2 weeks. caller promised to return my money--paid by credit card.
Checked my bank, next day...no refund.
Called company about problem and was told that refunds were handled by accounting department and could take a week. I let them know about my displeasure with late notification of stocking difficulties and returns policy.
Buyer beware of this company!!"

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1/5

posted May-20-2009

"I ordered my stepbars from here.

1.Item delivered was not as pictured on website.
(False advertisement)
2. The mounting kit was MISSING! Yes MISSING!
When I called to complain they said they would charge me shipping of $100 to ship it back when it was their error!
They said the picture on the website is irrelevant b/c it was showing a different vehicle. WTF? Why show a picture of the bars if they're not the SAME ones!?!?!?!

Not wanting to pay the additional $100 I decided to settle with the WRONG BARS but asked them to send me my MISSING MOUNTING KIT.

I took everything to the shop. We open the newly delivered kit but discover that the NUTS, BOLTS, & 2 of the FRONT BRACKETS are MISSING!!!!!!!!!!!! WTF!! How am I supposed to get it installed with everything MISSING?!?!?!?! This is the 2nd time they sent it and it's still missing parts! WTF!

I am so angry at their incompetence and lack of accountability. They are unprofessional and don't deliver you the right item nor the complete set of parts! Invest your money elsewhere so you don't get stuck with the wrong items & bars you can't even mount to your truck! "

This review was modified by Tacoma22 on May 20 2009 02:16:59 PM

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5/5

posted Aug-08-2008

"I ordered stainless nerf bars for 2005 Silverado. Arrived ok in 7-8 days. Also just purchased a Extang tonneau cover will let you know how that goes later."

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5/5

posted Jul-17-2008

"Ordered a Bakflip tonneau cover, seal and window visors. All items showed within a week and were fairly priced. No issues at all."

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1/5

posted Oct-30-2006

"I ordered 1 Truck Bed Mat and Tailgate Protector. I received two of each instead of one and when I contacted them they said I would have to pay a restocking fee AND pay for return shipping. When I explained that I only ordered one they would not make any consessions."

This review was modified by stevek9999 on October 30 2006 12:00:17 PM

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