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RatingsRating
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 775 Columbia St
    • Contact: support@truaqua.com
    • Phone: 562-697-9860
    • Customer Support: n/a
    • Business Hours: M - F 9 am - 5:30 pm Pacific
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

240 Customer Reviews

Rating 10/10
5/5
modified review posted

"Product pricing was fair and product was delivered in a reasonable time frame. "



Rating 10/10
5/5
modified review posted

"Great service, great price
Exactly what it takes to get a repeat customer!
"


Rating 10/10
5/5
modified review posted

"i received my order on a tuesday and found that everything i ordered was there and in good shape. very easy to set up and it works great. it's so quiet, i have found myself checking it to be sure it's on. i have only had it running for three days, but the water is clear and my fish are happy. i would get another one for sure. glad i got the df-300, but i wish it came with a lily pad return also so you could have an option using that or the spraybar."

modified review This review was modified by stevegazich on March 05 2013 03:57:48 PM

Rating 10/10
5/5
modified review posted

"Fast shipping, great filter ;)"


Rating 10/10
5/5
modified review posted

"Fast delivery. Quality product. Will use TruAqua again!!!!!!"


Rating 8/10
4/5
modified review posted

"Everything was great the only minor problem was that I was unable to use the link that told me where the order was in the delviery chain. The e-mail said "use the link below" but there was no link.

Thanks
"


Rating 10/10
5/5
modified review posted

"Purchased a heater. Low cost and no shipping. A rep called to verify my address and shipped the next day. Arrived very well packed. "


Rating 10/10
5/5
modified review posted

"I received my purchase ( a UV bulb) safely packaged in a remarkably short time.

Thx
"


Rating 10/10
5/5
modified review posted

"I had a problem with my TruAqua aquarium heater that had been out of warranty for over a year. I contacted their customer service and had an email back within a couple of hours offering a replacement heater at 1/2 price. I accepted the offer and ordered a new one. I really like this heater because it has the temperature setting and current temperature both displayed on a digital readout. A quick glance will let me know the temperature in the tank is OK. Overall, I would recommend this heater. "


Rating 4/10
2/5
modified review posted

"Bulb looked used, missing media, poor instructions"


Rating 10/10
5/5
modified review posted

"
The price and quality of TrueAqua's products exceeds my expectations. Their Aquatop MA Series air pumps are amazing! Really powerful but very quiet. And fish are happy.
"


Rating 10/10
5/5
modified review posted

"Great products at great prices with the convenience of ordering from my own home. Can't go wrong! Why hasn't some one done this already?
Thank you,
Brian Alt
"


Rating 10/10
5/5
modified review posted

"very satisfied customer, product is working well, and service was prompt. Thanks"


Rating 10/10
5/5
modified review posted

"Prompt quick and a super product."


Rating 10/10
5/5
modified review posted

"Good product, get my stuff really quickly and I havnt had any problems with anything, great deals all the time"


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