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Stores > TruAqua

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  • TruAqua

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 775 Columbia St
    • Contact: support@truaqua.com
    • Phone: 562-697-9860
    • Customer Support: n/a
    • Business Hours: M - F 9 am - 5:30 pm Pacific
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

245 Customer Reviews

Rating 10/10
5/5
2015-12-03

"I am so impressed with TruAqua. I just came across this site tonight because they carry a hard to find aquarium heater. I bought 3 of them, great price, free shipping and will ship out tomorrow! In going through the items on their site, they have high quality products at un-believable prices! I'm a customer now!"



Rating 10/10
5/5
2013-03-09

"Product pricing was fair and product was delivered in a reasonable time frame. "


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Verified Customer
Rating 10/10
5/5
2013-03-06

"Will absolutely buy from them again"


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Verified Customer
Rating 10/10
5/5
2013-03-06

"Got a great deal and quick delivery. Thanks"


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Verified Customer
Rating 10/10
5/5
2013-03-06

"Product was just as described, arrived in great shape and was at an unbelievable price. Thanks"


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Verified Customer
Rating 10/10
5/5
2013-03-06

"Very pleased with the product quality and the quick service. Thank you."


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Verified Customer
Rating 10/10
5/5
2013-03-05

"Great service, great price
Exactly what it takes to get a repeat customer!
"


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Verified Customer
Rating 10/10
5/5
2013-03-05

"i received my order on a tuesday and found that everything i ordered was there and in good shape. very easy to set up and it works great. it's so quiet, i have found myself checking it to be sure it's on. i have only had it running for three days, but the water is clear and my fish are happy. i would get another one for sure. glad i got the df-300, but i wish it came with a lily pad return also so you could have an option using that or the spraybar."

This review was modified by stevegazich on March 05 2013 03:57:48 PM

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Verified Customer
Rating 10/10
5/5
2013-03-05

"Fast shipping, great filter ;)"


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Verified Customer
Rating 10/10
5/5
2013-03-04

"Fast delivery. Quality product. Will use TruAqua again!!!!!!"


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Verified Customer
Rating 8/10
4/5
2013-03-01

"Everything was great the only minor problem was that I was unable to use the link that told me where the order was in the delviery chain. The e-mail said "use the link below" but there was no link.

Thanks
"


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Verified Customer
Rating 10/10
5/5
2013-02-28

"Purchased a heater. Low cost and no shipping. A rep called to verify my address and shipped the next day. Arrived very well packed. "


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Verified Customer
Rating 10/10
5/5
2013-02-26

"I received my purchase ( a UV bulb) safely packaged in a remarkably short time.

Thx
"


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Verified Customer
Rating 10/10
5/5
2013-02-25

"I had a problem with my TruAqua aquarium heater that had been out of warranty for over a year. I contacted their customer service and had an email back within a couple of hours offering a replacement heater at 1/2 price. I accepted the offer and ordered a new one. I really like this heater because it has the temperature setting and current temperature both displayed on a digital readout. A quick glance will let me know the temperature in the tank is OK. Overall, I would recommend this heater. "


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Verified Customer
Rating 4/10
2/5
2013-02-20

"Bulb looked used, missing media, poor instructions"


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