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Full Rating Profile
  • Rating 8.90/10 144 reviews

    8.90 / 100
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    Trinitysupplies.com is a merchant member
    Trinitysupplies.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,875 merchant members.
  • Trinitysupplies.com contact information

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing Rating 8.21/10 8.21/10
    Chance of future purchase: Rating 8.57/10 8.57/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

All 144 Customer Reviews

Rating 4/10
2/5
modified review posted

"When i completed my second but last order with Trinity, I was waiting to receive the confirmation email listing the information to go further with my digital order, this was a time sensitive situation and my customer would only have me order if i could get product with in mins, well i did not, actullay i never even received the email with the key, i received an email saying i would receive the key shortly but by then my customer backed out of the deal and i was forced to ask for a refund, in the event of asking for the refund, i was refunded and then ony to find my bank account over drafted from Trinity taking back the refund with in the same day. I was very upset with all this and sent an email saying so. So to recap all, I was not given my order quick enough which caused a customer to back out of a deal ( lost customer and money ) then i was charged for over drafting of an credit that was then reversed after given me the credit ( reversal of credit to my account and once again cost me 35.00 in fees ) and lastly i only received an email to say it will take up to 5-7 days for the refund to finalize which is a lie cause the refund was finalized once already before. I am very unhappy with the service that was provided and no answers were answered i was just told to basically wait around for my money ( my customers money ) to be refunded when i had just placed the order a hour or so before hand.

I asked for some sort of compensation for this mix up and was extremely displeased at the lack of customer satisfaction that i received when i was forced to endure . This situation caused our company to look badly and disorganized and once again i was forced to deal with fees by Trinitys lack of reimbursements and then reversals to only reimburse the amount again.
"




Rating 10/10
5/5
modified review posted

"Fast delivery. Genuine software. Had slight problem which was dealt with expeditiously."


Rating 10/10
5/5
modified review posted

"Seamless experience! Great Web site! Thank you, I will always be a loyal customer, keep up the honest great work!!"


Rating 10/10
5/5
modified review posted

"Oh come on, this was an online purchase. It went as I expected it."


Rating 10/10
5/5
modified review posted

"Good price and fast delivery"


Rating 8/10
4/5
modified review posted

"The disc and key worked. However it wasn't in the form I was expecting. The picture Showed a Microsoft box and authentic sticker of the key. But it works. Thanks for the product key."


Rating 10/10
5/5
modified review posted

"Low cost, down-loadable purchase, quick process. What more could one ask?"


Rating 10/10
5/5
modified review posted

"great value fast delivery"


Rating 10/10
5/5
modified review posted

"GREAT price + FAST shipping + AWESOME communication = A+++ seller !!!"


Rating 10/10
5/5
modified review posted

"They responded to all my questions and deliver great product at good prices."


Rating 10/10
5/5
modified review posted

"Software delivered as promised at a price that couldn't be beat!"


Rating 10/10
5/5
modified review posted

"Everything went fine; a smooth and relatively easy transaction. "


Rating 10/10
5/5
modified review posted

"Experienced a glitch with activation, but Trinity responded with a resolution to the issue. Great customer service, and definitely a good resource for software."


Rating 10/10
5/5
modified review posted

"got it on time looks good no damage "


Rating 10/10
5/5
modified review posted

"The price was the best and the product was exactly what I wanted. Free shipping was an unexpected plus. Therefore, I am a happy guy."