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Computer Hardware & Software and Consumer Electronics
882 reviews![Facebook share](javascript:share_rating("{"link":"\/store\/TriState_Camera_Video_and_Computers","store_thumb":"\/store\/thumbnail\/TriState_Camera_Video_and_Computers.jpg","store_name":"TriState Camera, Video and Computers","store_rating":"6.23","total_reviews":"882"}", "store");)
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1/5
posted Feb-06-2012![Share carolc37 review](javascript:share_rating({"review_body":"Very frustrating, unpleasant and disappointing. After several emails, and phone calls, I cancelled the order...They did not return my call in a timely manner, and gave me the runaround on shipping the order...after three weeks and no notice of shipment..I purchased somewhere else...do not purchase anything unless you are prepared for a terrible experience","link":"http:\/\/www.resellerratings.com\/store\/TriState_Camera_Video_and_Computers\/comment\/1227229#comment1227229","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TriState_Camera_Video_and_Computers.jpg","store_name":"TriState Camera, Video and Computers","username":"carolc37","rating":"1"}, "single");)
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posted Feb-02-2012![Share cbh1947 review](javascript:share_rating({"review_body":"I cancelled the delivery because the TV was to big. However I can say that when I called for my cancellation I was not given a hazzel like some reviews stated. My credit card was credited immediately and a email sent as to the cancellation. I think those emails on the internet damaging this company should be removed. Mr. Hecker","link":"http:\/\/www.resellerratings.com\/store\/TriState_Camera_Video_and_Computers\/comment\/1218039#comment1218039","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TriState_Camera_Video_and_Computers.jpg","store_name":"TriState Camera, Video and Computers","username":"cbh1947","rating":"5"}, "single");)
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2/5
![Share Widjayaman review](javascript:share_rating({"review_body":"** 2\/2\/2012 Update ** A representative from Tristate (Steve) called me and apologized for the issues I\u0027m having. My refund was processed immediately and he even looked around for the item that was in back order. <br><br>***************************************************************<br><br>Terrible experience with Tristate Camera. They are literally the worst online retailer I\u0027ve worked with in the last few years.<br><br>1. Bought a 50mm 1.8G lens that was shown as available. They were the only retailer that had them, hence the reason I chose them in the first place.<br><br>2. 3 days later, no delivery confirmation. Received an email from \u0027Peter Ryan\u0027 asking me to call to \u0027confirm\u0027 the purchase. What the heck? What is it to confirm? <br><br>3. After responding with email I was told that the lens will ship \u0027on monday\u0027 (3 days after that.) I asked if they didn\u0027t have the lens in stock and whether that was the reason for the delay. They never responded to my out-of-stock question.<br><br>4. 12 days later, no lens. No update. No emails. I emailed peter and then the main support email address asking where the heck is my lens.<br><br>5. No response. 2 days later I finally called and ask what the status is, and was told the lens was on backorder and has been for a long time. What the heck???? Why wasn\u0027t I told about this? I asked for a refund.<br><br>6. 5 days later. Still no refund. I called again and ask what the status of the refund is. Was put on hold for a long, long time. Finally was told that the refund request was in the \u0027wrong folder\u0027 and that they will have to start the request again.<br><br>Either this company is run by a bunch of incompetents or they are screwing me over.","link":"http:\/\/www.resellerratings.com\/store\/TriState_Camera_Video_and_Computers\/comment\/1214231#comment1214231","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TriState_Camera_Video_and_Computers.jpg","store_name":"TriState Camera, Video and Computers","username":"Widjayaman","rating":"2"}, "single");)
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![Share Bay Area user review](javascript:share_rating({"review_body":"I ordered the item on 1\/25\/2012 but receive no inform all the way until I called several time and found out the item was shipped out on 1\/31\/2012 by the. Price from UPS not from Tristate.<br><br>This is not a good buying experience overall","link":"http:\/\/www.resellerratings.com\/store\/TriState_Camera_Video_and_Computers\/comment\/1213711#comment1213711","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TriState_Camera_Video_and_Computers.jpg","store_name":"TriState Camera, Video and Computers","username":"Bay Area user","rating":"3"}, "single");)
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posted Feb-01-2012![Share kazwhomp review](javascript:share_rating({"review_body":"Oops, there\u0027s going to be a \u0027delay\u0027 in shipping. We\u0027ll send it out the first of next week. Then I find that it was sent from \u0027another warehouse\u0027 which is code for they didn\u0027t have my unit in stock at all and it was probably drop-shipped, but who knows yet because I still haven\u0027t gotten it. Not to mention that when they called to tell me the great news, they hit me up for an extended warranty. You know, I saw that option when I ordered the unit and declined it. Let\u0027s not take advantage of the situation to try and make another sale, let\u0027s apologize and maybe upgrade the shipping to at least 2-day to make up for the... \u0027delay\u0027 . Hmph. We\u0027ll see how long it takes to get what I ordered.","link":"http:\/\/www.resellerratings.com\/store\/TriState_Camera_Video_and_Computers\/comment\/1212827#comment1212827","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TriState_Camera_Video_and_Computers.jpg","store_name":"TriState Camera, Video and Computers","username":"kazwhomp","rating":"2"}, "single");)
Share review![Share areneefsmith review](javascript:share_rating({"review_body":"It was very good overall.","link":"http:\/\/www.resellerratings.com\/store\/TriState_Camera_Video_and_Computers\/comment\/1209609#comment1209609","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TriState_Camera_Video_and_Computers.jpg","store_name":"TriState Camera, Video and Computers","username":"areneefsmith","rating":"5"}, "single");)
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3/5
![Share gtekeste review](javascript:share_rating({"review_body":"The order was canceled due to product back order.","link":"http:\/\/www.resellerratings.com\/store\/TriState_Camera_Video_and_Computers\/comment\/1209057#comment1209057","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TriState_Camera_Video_and_Computers.jpg","store_name":"TriState Camera, Video and Computers","username":"gtekeste","rating":"3"}, "single");)
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posted Jan-28-2012![Share nithin_chandra review](javascript:share_rating({"review_body":"I ordered Tamron Lense from Tristate and was shipped immediately after I was asked to call and confirm the order. I had not done enough research before placing the order and realised that they are not the authorised dealers.","link":"http:\/\/www.resellerratings.com\/store\/TriState_Camera_Video_and_Computers\/comment\/1202109#comment1202109","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TriState_Camera_Video_and_Computers.jpg","store_name":"TriState Camera, Video and Computers","username":"nithin_chandra","rating":"4"}, "single");)
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posted Jan-27-2012![Share joe_arch review](javascript:share_rating({"review_body":"Very good service. Representative called to verify order and billing info. Best price anywhere. I will order from TriState again.","link":"http:\/\/www.resellerratings.com\/store\/TriState_Camera_Video_and_Computers\/comment\/1198637#comment1198637","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TriState_Camera_Video_and_Computers.jpg","store_name":"TriState Camera, Video and Computers","username":"joe_arch","rating":"5"}, "single");)
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"Very dishonest reseller. I purchased a filter on their website, with the price $299.99 plus shipping.That price has not been changed for over a year. I paid and got a confirmation. The next day, some guy from tri-state called me and said they got the price wrong and could not sell me on that price and had to cancel the order. What a jerk!
I will never buy anything from them.Very dishonest! this is not the wrong price but they just want to take an advantage over the increased price product!"