TriState Camera, Video and Computers Reviews - tristatecamera.com Ratings at ResellerRatings

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tristatecamera.com

Computer Hardware & Software

Rating 8.64/10 1,160 reviews

8.64/100
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TriState Camera, Video and Computers is a merchant member
TriState Camera, Video and Computers participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,986 merchant members.
 

All Customer Reviews (1,176)


Rating 8/10 4/5
modified review posted Jun-12-2013

"good overall service. customer service agent was little rude and arrogant."

Rating 10/10 5/5
modified review posted Jun-10-2013

"I was very satiisfied everything went great. I received my order in good shape and before I expected it to arrive. Thank you for the good service."

Rating 10/10 5/5
modified review posted Jun-10-2013

"I am having a great time with my camera."

Rating 10/10 5/5
modified review posted Jun-07-2013

"Great pack. Matched online description."

Rating 10/10 5/5
modified review posted Jun-07-2013

"Please ignore the 1 star, I tried several times to change it to 5 stars but it wouldn't let me change it for some reason. Please see explanation below.

Had initial problems with contacting the company via email to return a damaged product (reason for the low rating), but got a very quick call back and they helped sort everything out. Very civil and fair about it. Definitely call them instead of emailing if you run into any trouble."

Rating 10/10 5/5
modified review posted Jun-05-2013

"It was easy and your price was the best."

Rating 8/10 4/5
modified review posted Jun-05-2013

"I had an ordering problem but it was corrected promptly. I received several personal calls until the matter was resolved.

"

Rating 10/10 5/5
modified review posted Jun-04-2013

"Recieved my order in a timely manner."

Rating 10/10 5/5
modified review posted Jun-04-2013

"Purchased a Nikon camera that I am well please with. The order process was smooth and received the camera on time. The best thing was when I needed a copy of the invoice to file a warranty claim with Square Trade (8 months later), I needed a copy of the original invoice, and the customer service rep at TriState dug through the records until he came up with a copy. They could have easily said they didn't have it and hung up on me, but even after not finding it immediately, he continued to search until he found it. Customer service like that is rare in today's world of online shopping."

Rating 10/10 5/5
modified review posted Jun-03-2013

"Great product, excellent price and fast service...A++++"

Rating 10/10 5/5
modified review posted Jun-01-2013

"Great product and amazingly low price.
Shipping took longer than expected and no tracking information was available on the website.
However, the customer service (over the phone) was responsive and involved. I spoke to Steve and all information needed was provided to me via email directly.
I would normally take a star off due to the shipping time/tracking info availability; however, the personal qualities of the customer service people I spoke to definitely deserve an extra credit.
Summary: 5 stars; will do business again; will recommend to a friend who is looking for extra savings and can wait extra time for delivery.
Thank you for your help, Steve!"

Rating 10/10 5/5
modified review posted May-31-2013

"Fast delivery good price. "

Rating 10/10 5/5
modified review posted May-30-2013

"Thanks for having the camera case I needed in stock. Great service."

Rating 10/10 5/5
modified review posted May-30-2013

"Unable to deliver the order. This film is not uncommon. I bought several rolls from Adorama and B&H that always have the film on hand. Tri State had an excellent price but unable to get delivery.
Not sure what the deal is...."

Rating 10/10 5/5
modified review posted May-30-2013

"Good reseller, nice price and quick free shipping."

 
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