Traffic Safety Store Reviews - trafficsafetystore.com Ratings at ResellerRatings

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trafficsafetystore.com

Miscellaneous

Rating 9.85/10 162 reviews

9.85/100
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Traffic Safety Store participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,977 merchant members.
 

All Customer Reviews (162)


Rating 10/10 5/5
modified review posted May-22-2013

"Great deal. Shipment was fast."

Rating 10/10 5/5
modified review posted May-21-2013

"The driver was great. Went beyond his cal of duty very professional "

Rating 10/10 5/5
modified review posted May-21-2013

"Things went very well. Service was prompt and the sales people were more than courteous and helpful."

Rating 10/10 5/5
modified review posted May-21-2013

"quick and easy, good selection of products"

Rating 10/10 5/5
modified review posted May-20-2013

"very well priced items, good quality, timely delivery. will use again."

Rating 10/10 5/5
modified review posted May-20-2013

"The Traffic Safety Cones I ordered arrived promptly and my department is very satisfied with them."

Rating 10/10 5/5
modified review posted May-19-2013

"We're happy with our order."

Rating 10/10 5/5
modified review posted May-17-2013

"Thank you. Quick service and the product looks great."

Rating 10/10 5/5
modified review posted May-17-2013

"Thank you for your assistance"

Rating 10/10 5/5
modified review posted May-17-2013

"order received in a timely matter with no errors."

Rating 10/10 5/5
modified review posted May-17-2013

"It was easy to find what I was looking for on their web-site. They shipped the product and it arrived in a reasonable time."

Rating 10/10 5/5
modified review posted May-17-2013

"Ordered online, so easy and fast delivery"

Rating 10/10 5/5
modified review posted May-17-2013

"as advertised well pleased"

Rating 2/10 1/5
modified review posted May-17-2013

"shipment just showed up missing half the order and boxes trashed ripped. smashed. Not happy."

modified review reply posted May-22-2013

Traffic Safety Store, Traffic Safety Store rep has responded

“Rick-959,

Thank you for bringing your concerns to our attention.

I am only sorry you didn't call us when your shipment was being delivered, we could have resolved your concerns while the truck driver was still there.

I was glad to hear that while the boxes looked beat up, none of the products inside were damaged or missing. Rest assured, had any of them been we would have sent out replacements immediately.

As to why your order was split up when the truck arrived on Friday, 5/17:

I spoke with the trucking company (ABF) and found the answer right away; apparently the area where you live is fairly remote. And as a result, ABF uses a local trucking company for deliveries in your area.

Somehow (and I have asked our ABF representative to investigate further) the boxes you received on Friday were separated from the rubber blocks and bases that were banded with steel strips to the wooden shipping pallet when it left our warehouse. They are in perfect condition and still at the ABF terminal.

ABF doesn't know how the boxes were removed from the pallet and made it to you ahead of the rubber blocks. I am almost sure the boxes traveling on their own (and not on the pallet) is the reason they looked rough when they arrived.

Regardless, your shipment should not have been split up and ABF has assured me that the rest of your order is being delivered the next business day you are open to receive it.

Thank you again for your business. While I know it was disappointing to have the order come in two deliveries I am relieved to hear that nothing was damaged.

Will Snook
President
Traffic Safety Store”

Rating 10/10 5/5
modified review posted May-17-2013

"Very easy process and fast delivery. Item was exactly as described. "

 
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