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RatingsRating
Full Rating Profile
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    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

4 Customer Reviews

Rating 10/10
5/5
modified review posted

"I'm sad to see the bad reviews for Total Music. They were EXCELLENT! Fabulous service. My daughter and I walked into their distribution center not realizing it wasn't a showroom. They stopped what they were doing to help us. Very knowledgeable about the guitars. Tuned and played a few cords with her and made sure she was 100% comfortable. They didn't try to up sell us and stayed within our budget. Great experience. I recommend them! Thanks Chris and Fred!"

modified review This review was modified by staceyex5 on August 20 2013 07:49:15 AM


Rating 2/10
1/5
modified review posted

"I ordered a harmonica from them and paid for shipping. They sent in a manilla envelope with no extra padding. The harmonicas box arrived damaged. When I contacted them they said too bad but they don't have extra boxes. When I said I would like to return it they said I would have to pay for shipping and a 10%restocking fee. They were rude and I would not recommend them!!! "


Rating 2/10
1/5
modified review posted

"Most horrid staff I've ever experienced! I honestly don't think a single person there even plays an instrument!! Went in to look at products and almost everything they said proved to be untrue, not a SINGLE person knew anything about ANY of the products there!! They were also very rude! Go to Ricks - Brents - or shop elsewhere online!!"


Rating 4/10
2/5
modified review posted

"Nevermind, was CRAP after sale service"

modified review This review was modified by JTHompson44 on August 16 2012 11:19:59 AM

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