We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×
RatingsRating
Full Rating Profile
  • Total Music Sou

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

4 Customer Reviews

Rating 10/10
5/5

"I'm sad to see the bad reviews for Total Music. They were EXCELLENT! Fabulous service. My daughter and I walked into their distribution center not realizing it wasn't a showroom. They stopped what they were doing to help us. Very knowledgeable about the guitars. Tuned and played a few cords with her and made sure she was 100% comfortable. They didn't try to up sell us and stayed within our budget. Great experience. I recommend them! Thanks Chris and Fred!"

This review was modified by staceyex5 on August 20 2013 07:49:15 AM


Rating 2/10
1/5

"I ordered a harmonica from them and paid for shipping. They sent in a manilla envelope with no extra padding. The harmonicas box arrived damaged. When I contacted them they said too bad but they don't have extra boxes. When I said I would like to return it they said I would have to pay for shipping and a 10%restocking fee. They were rude and I would not recommend them!!! "


Rating 2/10
1/5

"Most horrid staff I've ever experienced! I honestly don't think a single person there even plays an instrument!! Went in to look at products and almost everything they said proved to be untrue, not a SINGLE person knew anything about ANY of the products there!! They were also very rude! Go to Ricks - Brents - or shop elsewhere online!!"


Rating 4/10
2/5

"Nevermind, was CRAP after sale service"

This review was modified by JTHompson44 on August 16 2012 11:19:59 AM

Ratings Calculation Change


Share Total Music Source's store rating

Total Music Source is not a merchant member. If you're this merchant, learn more!

Total Music Source is not a merchant member
Total Music Source does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!


See all Merchant Members »