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It's been working great since I bought it, although I wish I bought it later, since it's had some price drops.
Other than that, it works great, runs games fine, dvd picture is great on the 17 inch screen, and the tv tuner is awesome, I record all my favorite shows.
There is only one complaint that I have, when I start up UT2k4, it takes forever to load up maps and such, but I doubt this is a problem due to the computer, as many of my other friends also have this problem, and they use a wide range of computers (dell, Hp, etc.) Battery life isn't that great, around an hour to an hour and a half, but I bought this mainly as a desktop replacement, so I rarely have to rely on battery power.
The buying process was quite simple, went to comp usa, ordered one (since they were out of stock) came back a few days later to pick it up.
I immediately took it to a lan party not more that 3 days later (didn't feel like lugging my pc with me) and it ran great. Ran all the games I wanted to play, and ran them fast (even faster than my desktop.) I would most definitely buy another Toshiba Laptop in the future."
This review was modified by MarginalMeaning on July 19 2004 09:54:30 AM
"I ordered a Toshiba Laptop, in January, and it malfunctioned 3 weeks and 1 day later. They would not replace the computer, and now it is August, and I am sending it in for the 3rd time for repair. They replaced the malfunctioning system board and now I have no wireless access. Each repair means I am without my computer, which I use for work, for 2 weeks. I also have to re-install everything since they wipe the drive clean each visit. I will NEVER buy another Toshiba and will do my best to spread that message to others. Buyer Beware!!! "
"and ANOTHER: (im getting quite sick of this) Anyway. 7/29/04 Got the computer back, after having the computer worked on.. keyboard, mouse, dvd, the works. comes back nothing happened. Same day.. ANOTHER dvd device i/o error.. (same day all of my computers died (and iPod.)
Send it in again. now 8/04 toshiba calls and says its 700 dollars AGAIN to fix the damn laptop (did i mention they had it longer than I DID?) plus now im tied for the purchase price for the laptop. ummm howbout you fix my dvd drive and send it back to me.. they said theres a spill in the keyboard.. NOT. Dropped. mabye by ups but not by me. so I tell them to fix my dvd.. everything else is FINE! (people dont have your mother write a nasty note to them in the box. then you get screwed like me) so im gunna have it sit there for a few months, see if they return it. if not. claims court here I come.
another Update: 7-20-04 Called Heather, Legal rep of toshiba.. free replacement of the whole computer.. hehe good because DVD Hard Drive, Mouse, Keyboard and LCD are all messed up. nothing fixed.
Where to start with the Toshiba P25-S607.. I bought this in january, few minor problems, slow dvd player and cd burner, (a 2X burns faster than this thing does), sucky battery life (hour to hour and a half). The proc is not a 2.8 gig p4, it is slower than a 4 yr old p3 dell at 2X as slow. This is not a laptop. this is a rip off for 1800 back in january. Problems: Several errors that result in no boot. Solution restore from cd. Purple screen, Solution: re-install video drivers. And my most recient and severe problem: The Dc-in pin came off. I tried to get a replacement number. no luck. Sent it in. Toshiba said no charge. Four days later they call up and say.. umm sorry but its gunna be $728 to replace the system board, wifi antenna, Harddrive EMI shield, and about 300 screws. This was on May 24th. It is now June 11th. No laptop, I keep getting Lied to about ship dates. My latest date is June 24th. One month without a diecent computer. Toshiba sucks in general. I should have gone with dell. The drive crashed in my desktop, and they replaced and got all the data transfered from old to new in a day. Much better. and dell speaks better english than toshiba does **UPDATE** Got the Laptop on June 14th. Next day i get it back, i go to play halo (well try) and the dvd doesnt work. call em up.. send it back in.. idiot who repaired it dropped the hard drive (broken) and the dvd drive.. quoted wednesday the 30th to get all the parts.. call wed to check.. ooh sorry but its been delayed to next wed.. Thursday.. came in and repaired.. should have back monday (hello its a holiday.. duh) so.. im gunna return it to circuit city.. or sell it brand new.. all of it sept the base has been replaced. bye bye piece o shit"
This review was modified by Cluffer on August 04 2004 09:18:45 AM
"If you are about to make a mistake and buy a Toshiba laptop please understand that you will not receive any decent Warranty Service. Toshiba does not have a service center. They farm their work out to UPS Supply Chain Services. Upon receipt UPS aka Toshiba Notebook Depot will put your laptop on a parts "HOLD". while I cannot state that this is in all cases, if you Google "Toshiba laptop Complaints", it seems everyone's repair winds up on "HOLD". They can not be reached by phone either. You can leave a number at the Depot but they won't call you back. If you're lucky you can get your laptop back so you can repair it yourself or pay someone else. I didn't write this to badmouth Toshiba. As most businesses, they want to make money without providing after sales service. So avoid this company's products if you can, unless you have money to burn. I didn't."
This review was modified by IAMANIDIOT on December 12 2009 03:38:25 PM
"Having made quite few orders with Toshiba, I have never experienced a problem until recently. Ordered 65" LCD tv but then they delivered me a 55". So what they did (just a hunch though is they change the invoice so that it appeared on their system that they had sent the correct one. I had to make many phone calls to them and all i got is an automatic reply. Never will I use them again for what happened."
"I don't know how Toshiba's tech support is, but if it's anything like their after-sale support/shipping system, I fear to send my laptop back. I ordered a new notebook on Sept 24 because my old one was rapidly flaking out (motherboard/ps issues). The online ordering system said 8-10 days build time; I paid an extra $30 for FedEx overnight shipping.
On October 11, much more than 8-10 days after ordering, I called customer support and was told that the notebook was shipping out either that day, or the next. The system finally showed as shipped on October 15 (a saturday, strangely enough).
With great relief, I went to check my invoice for the tracking information, only to find that the system is being shipped "UPS GROUND" from Shanghai China. Furious, I called up customer support and was told that "all our build-to-order notebooks ship 2-3 days out of China" -- then why does the website allow you to choose FedEx overnight as a shipping option? The support person offered to refund my shipping, as she should. Now the problem becomes how do I get my notebook? The closest UPS distribution center is over an hour away, and I can't make it there between the end of work and closing time. Adding to the problem, I live on a busy street and can't have them leave a $1500 notebook out for anyone to take. There's a reason I chose FedEx -- I can't say that I'm very happy that things have taken so long, or that I seem to get thrown a lie and an attitude every time I call Toshiba either. Here's to hoping the machine is better than this first step in the ownership process."
"I ordered two Toshiba Tecra A-11 laptops last year and have had problems ever since!! The customer service is horrible, I now only deal with the local provider in our city since they luckily are under warranty. Otherwise, I would've gone crazy!! Both laptops hard drives have crashed unexpectedly, one within the first 3 months and the second a week ago. The first time we started having problems I called the service department and they were unhelpful and told us we would have to send it in since our warranty wouldn't cover a local provider. After calling several times and talking with different people I finally got someone that actually looked at our account and said we could take it in to our local provider without a problem! Good thing I didn't listen to the first couple of useless customer service/technician people. We just ordered replacement feet for the bottom of our laptops as they have come off and it took two months to arrive and instead of shipping the 4 tiny feet in a padded envelope they mailed each foot in a padded BOX and then shipped all four boxes in a medium sized box. They charged $12 to ship the 4 feet that weighed less than a 1lb!! The feet didn't even cost that much!! Toshiba is useless with customer service and so far am not impressed with thier products. We will be going back to Dell!"
"I've had nothing but bad luck with toshiba. I bought a A35-s209 laptop from circuit city with a 2 year extended warranty. I sent the laptop to them the first time for overheating problems. Took a week and I had the laptop back. About 2 weeks later, my modem died. Called them up, they dident beleive me so I had to do some b/s test and it failed. Sent it in and a tech called saying nothing was wrong. Bull crap. I even had to tell him my dial up account to prove it'd disconnect. Well, the paper I got back stated the mother board was replaced, keyboard and I think the hard drive. Great! Its fixed, or so I thought. About a month later, it started overheating again. I called and asked for a replacement since it's a peice of crap anyways. I was transfered to their "replacement department". I talked to this woman who was some indinishian THING that couldent talk worth a crap. I explained my situation, and she said they'll just repair it even though I've had problems with the stupid laptop for the whole time I've owned it. I tell her NO, I wanted a replacement and that was final. She said that if it burnt my house down (cause it was running so hot), that it was MY problem and they wouldent do anything but "fix" the laptop thats BURN TO A CRISP! She said "I'm sending a box to repair it", so I just hung up on her. The next day I had a box on my porch. I just burnt the box and said screw toshiba.
Moral is: Buy a dell. They'll replace it if you have alot of trouble. Now the laptop just SITS in the corner because I can't use it or it will overheat. I bought a dell desktop for $855 when I paid $1500 for this PEICE OF CRAP. Thanks toshiba! You just cost me $800 because I can't use your laptop.
I'll never buy from toshiba again and I hope that toshiba is reading this."
"Bought a Satellite C650 just over 2 months ago. It worked fine for 6 weeks and now needs to go for repairs. I was just informed that I have to pay not only the shipping to the depot but also the return shipping and that there is no one who can waive the shipping fee. Seriously???? I just paid hundreds for a piece of junk lemon and I have to pay shipping to make it right???? Obviously this company cares nothing for its customers or providing decent products or making it right when they sell something that doesn't function."
"I ordered a Satellite 5005-S507 laptop. I said I wanted to pay by check and furnished an addrerss to send to referencing Quote # YO7722. I mailed the check with accompanying letter containing quote #. Long story short, Toshiba cashed my check then wanted me to go to the bank and xerox both sides and send it back to them before processing my order. Of course they didn't even bother telling me this until two weeks later when I called to find out why I had no computer. When is the last time you gave someone a check for a purchase, let them cash the check and 2 weeks later still had no product? Have you ever had to verify as a customer that your check (which they already cashed) was cashed and send them proof? Needless to say I cancelled purchase and when I asked for a refund was told it will come after 30 days - they want to be sure they have my money!! Toshiba is not equipped to sell anything to the public. If this is an example of their customer service - what can you expect after you have their product? Their business model must have come from Mars 'cause they sure don't operate like any other business I know or have heard of.
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![Share](javascript:share_rating({"review_body":"I ordered a Toshiba Laptop, in January, and it malfunctioned 3 weeks and 1 day later. They would not replace the computer, and now it is August, and I am sending it in for the 3rd time for repair. They replaced the malfunctioning system board and now I have no wireless access. Each repair means I am without my computer, which I use for work, for 2 weeks. I also have to re-install everything since they wipe the drive clean each visit. I will NEVER buy another Toshiba and will do my best to spread that message to others. Buyer Beware!!! ","link":"http:\/\/www.resellerratings.com\/store\/Toshiba\/comment\/596098#comment596098","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Toshiba.jpg","store_name":"Toshiba","username":"aspenchicken","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"and ANOTHER: (im getting quite sick of this)<br>Anyway.<br>7\/29\/04<br>Got the computer back, after having the computer worked on.. keyboard, mouse, dvd, the works. comes back nothing happened. <br>Same day.. ANOTHER dvd device i\/o error.. (same day all of my computers died (and iPod.) <br><br>Send it in again. now 8\/04 toshiba calls and says its 700 dollars AGAIN to fix the damn laptop (did i mention they had it longer than I DID?) plus now im tied for the purchase price for the laptop. ummm howbout you fix my dvd drive and send it back to me.. they said theres a spill in the keyboard.. NOT. Dropped. mabye by ups but not by me. so I tell them to fix my dvd.. everything else is FINE! (people dont have your mother write a nasty note to them in the box. then you get screwed like me) so im gunna have it sit there for a few months, see if they return it. if not. claims court here I come.<br><br>another Update:<br>7-20-04<br>Called Heather, Legal rep of toshiba.. free replacement of the whole computer.. hehe good because DVD Hard Drive, Mouse, Keyboard and LCD are all messed up. nothing fixed.<br><br>Where to start with the Toshiba P25-S607..<br>I bought this in january, few minor problems, slow dvd player and cd burner, (a 2X burns faster than this thing does), sucky battery life (hour to hour and a half). The proc is not a 2.8 gig p4, it is slower than a 4 yr old p3 dell at 2X as slow. This is not a laptop. this is a rip off for 1800 back in january.<br>Problems:<br>Several errors that result in no boot. Solution restore from cd.<br>Purple screen, Solution: re-install video drivers.<br>And my most recient and severe problem:<br>The Dc-in pin came off. I tried to get a replacement number. no luck. Sent it in. Toshiba said no charge.<br>Four days later they call up and say.. umm sorry but its gunna be $728 to replace the system board, wifi antenna, Harddrive EMI shield, and about 300 screws. This was on May 24th. It is now June 11th. No laptop, I keep getting Lied to about ship dates. My latest date is June 24th. One month without a diecent computer. Toshiba sucks in general. I should have gone with dell. The drive crashed in my desktop, and they replaced and got all the data transfered from old to new in a day. Much better. and dell speaks better english than toshiba does **UPDATE** Got the Laptop on June 14th. Next day i get it back, i go to play halo (well try) and the dvd doesnt work. call em up.. send it back in.. idiot who repaired it dropped the hard drive (broken) and the dvd drive.. quoted wednesday the 30th to get all the parts.. call wed to check.. ooh sorry but its been delayed to next wed.. Thursday.. came in and repaired.. should have back monday (hello its a holiday.. duh) so.. im gunna return it to circuit city.. or sell it brand new.. all of it sept the base has been replaced. bye bye piece o shit","link":"http:\/\/www.resellerratings.com\/store\/Toshiba\/comment\/145968#comment145968","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Toshiba.jpg","store_name":"Toshiba","username":"Cluffer","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"If you are about to make a mistake and buy a Toshiba laptop please understand that you will not receive any decent Warranty Service. Toshiba does not have a service center. They farm their work out to UPS Supply Chain Services. Upon receipt UPS aka Toshiba Notebook Depot will put your laptop on a parts \u0022HOLD\u0022. while I cannot state that this is in all cases, if you Google \u0022Toshiba laptop Complaints\u0022, it seems everyone\u0027s repair winds up on \u0022HOLD\u0022. They can not be reached by phone either. You can leave a number at the Depot but they won\u0027t call you back. If you\u0027re lucky you can get your laptop back so you can repair it yourself or pay someone else. I didn\u0027t write this to badmouth Toshiba. As most businesses, they want to make money without providing after sales service. <br>So avoid this company\u0027s products if you can, unless you have money to burn. I didn\u0027t.","link":"http:\/\/www.resellerratings.com\/store\/Toshiba\/comment\/522258#comment522258","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Toshiba.jpg","store_name":"Toshiba","username":"IAMANIDIOT","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Having made quite few orders with Toshiba, I have never experienced a problem until recently. Ordered 65\u0022 LCD tv but then they delivered me a 55\u0022. So what they did (just a hunch though is they change the invoice so that it appeared on their system that they had sent the correct one. I had to make many phone calls to them and all i got is an automatic reply. Never will I use them again for what happened.","link":"http:\/\/www.resellerratings.com\/store\/Toshiba\/comment\/1512571#comment1512571","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Toshiba.jpg","store_name":"Toshiba","username":"ProgramLocal.com177","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I don\u0027t know how Toshiba\u0027s tech support is, but if it\u0027s anything like their after-sale support\/shipping system, I fear to send my laptop back. I ordered a new notebook on Sept 24 because my old one was rapidly flaking out (motherboard\/ps issues). The online ordering system said 8-10 days build time; I paid an extra $30 for FedEx overnight shipping.<br><br>On October 11, much more than 8-10 days after ordering, I called customer support and was told that the notebook was shipping out either that day, or the next. The system finally showed as shipped on October 15 (a saturday, strangely enough).<br><br>With great relief, I went to check my invoice for the tracking information, only to find that the system is being shipped \u0022UPS GROUND\u0022 from Shanghai China. Furious, I called up customer support and was told that \u0022all our build-to-order notebooks ship 2-3 days out of China\u0022 -- then why does the website allow you to choose FedEx overnight as a shipping option? The support person offered to refund my shipping, as she should. Now the problem becomes how do I get my notebook? The closest UPS distribution center is over an hour away, and I can\u0027t make it there between the end of work and closing time. Adding to the problem, I live on a busy street and can\u0027t have them leave a $1500 notebook out for anyone to take. There\u0027s a reason I chose FedEx -- I can\u0027t say that I\u0027m very happy that things have taken so long, or that I seem to get thrown a lie and an attitude every time I call Toshiba either. Here\u0027s to hoping the machine is better than this first step in the ownership process.","link":"http:\/\/www.resellerratings.com\/store\/Toshiba\/comment\/225328#comment225328","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Toshiba.jpg","store_name":"Toshiba","username":"jeffreybar","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered two Toshiba Tecra A-11 laptops last year and have had problems ever since!! The customer service is horrible, I now only deal with the local provider in our city since they luckily are under warranty. Otherwise, I would\u0027ve gone crazy!! Both laptops hard drives have crashed unexpectedly, one within the first 3 months and the second a week ago. The first time we started having problems I called the service department and they were unhelpful and told us we would have to send it in since our warranty wouldn\u0027t cover a local provider. After calling several times and talking with different people I finally got someone that actually looked at our account and said we could take it in to our local provider without a problem! Good thing I didn\u0027t listen to the first couple of useless customer service\/technician people. <br>We just ordered replacement feet for the bottom of our laptops as they have come off and it took two months to arrive and instead of shipping the 4 tiny feet in a padded envelope they mailed each foot in a padded BOX and then shipped all four boxes in a medium sized box. They charged $12 to ship the 4 feet that weighed less than a 1lb!! The feet didn\u0027t even cost that much!! Toshiba is useless with customer service and so far am not impressed with thier products. We will be going back to Dell!","link":"http:\/\/www.resellerratings.com\/store\/Toshiba\/comment\/723399#comment723399","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Toshiba.jpg","store_name":"Toshiba","username":"Dink1","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I\u0027ve had nothing but bad luck with toshiba. I bought a A35-s209 laptop from circuit city with a 2 year extended warranty. I sent the laptop to them the first time for overheating problems. Took a week and I had the laptop back. About 2 weeks later, my modem died. Called them up, they dident beleive me so I had to do some b\/s test and it failed. Sent it in and a tech called saying nothing was wrong. Bull crap. I even had to tell him my dial up account to prove it\u0027d disconnect. Well, the paper I got back stated the mother board was replaced, keyboard and I think the hard drive. Great! Its fixed, or so I thought. About a month later, it started overheating again. I called and asked for a replacement since it\u0027s a peice of crap anyways. I was transfered to their \u0022replacement department\u0022. I talked to this woman who was some indinishian THING that couldent talk worth a crap. I explained my situation, and she said they\u0027ll just repair it even though I\u0027ve had problems with the stupid laptop for the whole time I\u0027ve owned it. I tell her NO, I wanted a replacement and that was final. She said that if it burnt my house down (cause it was running so hot), that it was MY problem and they wouldent do anything but \u0022fix\u0022 the laptop thats BURN TO A CRISP! She said \u0022I\u0027m sending a box to repair it\u0022, so I just hung up on her. The next day I had a box on my porch. I just burnt the box and said screw toshiba.<br><br><br>Moral is: Buy a dell. They\u0027ll replace it if you have alot of trouble. Now the laptop just SITS in the corner because I can\u0027t use it or it will overheat. I bought a dell desktop for $855 when I paid $1500 for this PEICE OF CRAP. Thanks toshiba! You just cost me $800 because I can\u0027t use your laptop.<br><br>I\u0027ll never buy from toshiba again and I hope that toshiba is reading this.","link":"http:\/\/www.resellerratings.com\/store\/Toshiba\/comment\/210241#comment210241","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Toshiba.jpg","store_name":"Toshiba","username":"icex2004","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Bought a Satellite C650 just over 2 months ago. It worked fine for 6 weeks and now needs to go for repairs. I was just informed that I have to pay not only the shipping to the depot but also the return shipping and that there is no one who can waive the shipping fee. Seriously???? I just paid hundreds for a piece of junk lemon and I have to pay shipping to make it right???? Obviously this company cares nothing for its customers or providing decent products or making it right when they sell something that doesn\u0027t function.","link":"http:\/\/www.resellerratings.com\/store\/Toshiba\/comment\/927628#comment927628","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Toshiba.jpg","store_name":"Toshiba","username":"KimZ1","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a Satellite 5005-S507 laptop. I said I wanted to pay by check and furnished an addrerss to send to referencing Quote # YO7722. I mailed the check with accompanying letter containing quote #. Long story short, Toshiba cashed my check then wanted me to go to the bank and xerox both sides and send it back to them before processing my order. Of course they didn\u0027t even bother telling me this until two weeks later when I called to find out why I had no computer.<br>When is the last time you gave someone a check for a purchase, let them cash the check and 2 weeks later still had no product? Have you ever had to verify as a customer that your check (which they already cashed) was cashed and send them proof?<br>Needless to say I cancelled purchase and when I asked for a refund was told it will come after 30 days - they want to be sure they have my money!!<br>Toshiba is not equipped to sell anything to the public. If this is an example of their customer service - what can you expect after you have their product?<br>Their business model must have come from Mars \u0027cause they sure don\u0027t operate like any other business I know or have heard of.<br><br>Art Guertin","link":"http:\/\/www.resellerratings.com\/store\/Toshiba\/comment\/40508#comment40508","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Toshiba.jpg","store_name":"Toshiba","username":"ArtG","rating":"1"}, "single");){kind=link}
"I've had this laptop the Satellite P25-S670
It's been working great since I bought it, although I wish I bought it later, since it's had some price drops.
Other than that, it works great, runs games fine, dvd picture is great on the 17 inch screen, and the tv tuner is awesome, I record all my favorite shows.
There is only one complaint that I have, when I start up UT2k4, it takes forever to load up maps and such, but I doubt this is a problem due to the computer, as many of my other friends also have this problem, and they use a wide range of computers (dell, Hp, etc.) Battery life isn't that great, around an hour to an hour and a half, but I bought this mainly as a desktop replacement, so I rarely have to rely on battery power.
The buying process was quite simple, went to comp usa, ordered one (since they were out of stock) came back a few days later to pick it up.
I immediately took it to a lan party not more that 3 days later (didn't feel like lugging my pc with me) and it ran great. Ran all the games I wanted to play, and ran them fast (even faster than my desktop.) I would most definitely buy another Toshiba Laptop in the future."